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01-29-2013, 05:34 PM | #1 |
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Rusty Seat Base - Official word from my dealer
Just some info for the masses....
Had my car in at the dealer this week to look at the rusty seat base issue and a noise from the AC fan. The seat base issue has been documented and logged with BMW. The official word I got back was that BMW were announcing a 'fix' for this in February at which point I have to rebook it in.... It would seem that BMW are acknowledging the fault. What's not clear just yet I guess, is if they will announce a general recall, or wait for individuals to present the fault first (I suspect the later). I also noted that the service advisor at the dealer was dumbfounded when I first presented it and stated 'they'd never heard of this before'.... Well they have now!!! The issue with the AC fan was resolved. It was a leaf that had got sucked in. Turns out there's a fix for this as well. They have the required part on order (some kind of grill or filter I guess) which will get fitted at the same time as the seat issue is done. They also performed a software update to fix a problem with the windscreen wipers stopping at mid positions. |
01-29-2013, 09:02 PM | #3 |
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The AC fan in my car also sounds a little like a Cessna taking off when its on a high setting. It's not just a loud woosh of lots of air but there's a definite hum as if something is grinding or vibrating. Not sure whether a leaf could do that though?
Better get it checked out when they fix the front side camera(s)... ![]()
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01-30-2013, 03:47 AM | #4 | |
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Did they confirm the nature of the fix? I.e. new replacement seats or remove/treat/refit?
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01-30-2013, 05:57 AM | #6 |
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Here you go
![]() That's under the drivers seat of the F31 loan car I'm driving at the moment. Delivery mileage when I picked it up just before Christmas. Oddly the passenger seat is clean as a whistle. |
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01-30-2013, 07:31 AM | #7 | |
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01-30-2013, 09:53 AM | #8 |
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01-30-2013, 10:17 AM | #9 |
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Oh my gawd! that looks awful I gonna check mine tonight. On another note when I changed my wheels over to winters the rear center bores were really rusty. The fronts were spanking clean.
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01-30-2013, 11:36 AM | #10 |
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Just checked mine and I'm part of the rusty club! I've emailed the dealer I bought the car from and await a response! It's not the end if the world but we've all paid a lot of money for a premium car you wouldn't expect this!
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01-30-2013, 01:55 PM | #11 | |
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01-30-2013, 03:49 PM | #12 |
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Must take another look at mine over the weekend. Hope there is no rust but knowing my luck I'm sure I'll be in the club. Can I be bothered? Am I bothered? Hell yes, no, yes, no .......
![]() My car was built on 22 Nov 2012. The rust isssue was supposed to have been sorted. I've just had the red cow stretched on the seats.
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01-31-2013, 11:29 AM | #13 |
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Just an update, my motors going in on the 21st so they can have a look, the delay is due to the fact I'm away for 2 weeks and the only time they had available was the day before I go. First time the dealer has heard of this also, wait and see what they offer to do I guess, I'll keep you's posted.
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02-26-2013, 04:01 AM | #14 |
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Hey Andy - did you get your rusty seat base and noisy AC fan issues resolved? Just this weekend my AC fan started playing up with a similar noise and I remembered someone on this forum had mentioned it.
While I was there, I checked under my drivers seat base and guess what - rusty spots too! ![]() ![]() |
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02-26-2013, 05:57 AM | #15 |
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Altered carbon,
No issue with the ac with me. Dealer had a look at the seat base and now it's with head office so another waiting game. That was last Thursday, I'll give them a bell tomorrow to see what's happening. |
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02-27-2013, 08:17 AM | #16 |
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Just got a phone call. They wanted it in next Thursday but as I'm off on work it's the 28th. In for 2 days some download to do also, they will be replacing the bases only. That's fine with me.
Was then told I'd have to pay £20 for a courtesy car!! 😳 Eh no, it's under warranty and its work needing done that's hasn't been caused by me so I won't be paying anything for your "courtesy" car!! That's the latest folks. |
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02-27-2013, 10:27 AM | #17 |
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Are they planning on replacing it with the same type of base though?? I have rust too but i wouldnt want to risk scratching and redoing it again if it is not a permanent solution (i.e. a new and improved base)... Is this solution the answer from bmw? Or a dealer solution?
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02-27-2013, 12:22 PM | #18 |
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Answer from BMW, I assume it would be of a different batch / metal as the newer ones don't have this problem apparently. I maybe naively assumed it would not be a direct replacement but of a different material
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02-28-2013, 12:09 PM | #19 |
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so whats they're answer, are they issuing a recall?
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