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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > 3 and 4 Series Ordering / Pricing / Order Tracking Forum (and European Delivery) > What determines if your ED "mishap" will be covered?
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      05-10-2013, 04:40 PM   #1
Infamouz627
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What determines if your ED "mishap" will be covered?

Sorry if this has been covered already but I couldn't find any results after searching the forums.

I recently returned from a great ED experience. Unfortunately in the process of this experience I also had a not so good incident. I entered a narrow driveway that doubled as both entrance and exit into a sub level hotel parking lot. In order to clear my front bumper of a column which divided the entrance and exit, I cut my wheel too much too soon and curbed the rear passenger wheel (pretty heavily). I spoke with another member here that had a very similar scenario and he was able to have his wheel replaced at VDC. I just wanted to find out if anyone knows what determines if rim/wheel damage (or any other damage for that matter) that had been sustained while in Europe would be covered by BMW upon final delivery??
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      05-13-2013, 12:40 AM   #2
E92Carrera
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As far as I know, the coverage you get is pretty extensive. So I wouldn't worry. You made sure to mark the damage at drop-off right?!
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      05-13-2013, 06:08 AM   #3
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They'll fix it, for sure.
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      05-13-2013, 02:38 PM   #4
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Has anyone dealt with this first hand? Would be nice to have thier input.
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      05-13-2013, 03:50 PM   #5
Infamouz627
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Quote:
Originally Posted by E92Carrera View Post
As far as I know, the coverage you get is pretty extensive. So I wouldn't worry. You made sure to mark the damage at drop-off right?!
Yep, even had I not noted it...the drop off center had a representative do a mandatory 360 inspection of the car for any damage prior to delivery. Thanks for your feedback!


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Originally Posted by SamS View Post
They'll fix it, for sure.
Thanks for the reassurance SamS! I remember 4 months ago I received some input from you on my scheduled ED and now 4 months later I've returned from my trip/experience with an ear to ear smile! (despite the curbed rim)
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      05-13-2013, 06:21 PM   #6
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I got a little road rash on my back wheel, they fixed it at the VDC, no damage, no indication it had ever even been scratched. I think they may have replaced the wheel.
Don't worry, just keep your SAG! (Silly Ass Grin)
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      05-14-2013, 08:22 AM   #7
phx08
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Quote:
Originally Posted by F30SD View Post
I got a little road rash on my back wheel, they fixed it at the VDC, no damage, no indication it had ever even been scratched. I think they may have replaced the wheel.
Don't worry, just keep your SAG! (Silly Ass Grin)
For a second there I thought you said SWAG...was going to question ! hah
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      05-14-2013, 10:13 AM   #8
Infamouz627
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Quote:
Originally Posted by phx08 View Post
For a second there I thought you said SWAG...was going to question ! hah
SWAG would've been appropriate in this context as well
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      06-29-2013, 01:44 PM   #9
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Update! Got my car today and the wheel has been replaced! VPC FTMFW!
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      06-30-2013, 12:50 PM   #10
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Quote:
Originally Posted by Infamouz627
Update! Got my car today and the wheel has been replaced! VPC FTMFW!
Nice! Congratulations :-)
Post some pics pls, and thank u so much for the update
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      07-01-2013, 10:23 AM   #11
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Originally Posted by 64-bit View Post
Nice! Congratulations :-)
Post some pics pls, and thank u so much for the update
You're welcome. I'd love to post pics but the dealer screwed me over. My CA told me my car has arrived since last Monday and that I can pick it up at any time. I got there Saturday afternoon and they told me it hasn't been registered yet because my insurance company never faxed in proof of insurance. At no point within the entire week did anyone try to contact me about this blunder and now I have to wait until after work today to pick it up again in hopes they have everything finalized at the DMV.
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      07-01-2013, 12:35 PM   #12
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Quote:
Originally Posted by Infamouz627 View Post
You're welcome. I'd love to post pics but the dealer screwed me over. My CA told me my car has arrived since last Monday and that I can pick it up at any time. I got there Saturday afternoon and they told me it hasn't been registered yet because my insurance company never faxed in proof of insurance. At no point within the entire week did anyone try to contact me about this blunder and now I have to wait until after work today to pick it up again in hopes they have everything finalized at the DMV.
That sucks!

I did Euro delivery on my, has past three weeks and my BMW dealer still have no update when the car will arrive.
I'm already having nightmares about it.
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      07-01-2013, 02:51 PM   #13
Infamouz627
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Quote:
Originally Posted by 64-bit View Post
That sucks!

I did Euro delivery on my, has past three weeks and my BMW dealer still have no update when the car will arrive.
I'm already having nightmares about it.
you can track it every step of the way. Just use the "Ultimate guide to tracking" sticky found in this section of the forum.
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      07-02-2013, 09:24 AM   #14
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Quote:
Originally Posted by Infamouz627 View Post
you can track it every step of the way. Just use the "Ultimate guide to tracking" sticky found in this section of the forum.
Thank you.
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