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      02-28-2014, 11:34 AM   #1

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Post BMW of North America Announces Best U.S. Dealership Awards

BMW of North America Announces Best Dealership Awards

32 BMW dealers honored as Centers of Excellence

Woodcliff Lake, NJ – February 28, 2014…
BMW of North America, LLC is announcing its annual Center of Excellence honors. The awards go to the top performing BMW dealerships in the U.S. who distinguished themselves through exceptional performance, consistent brand representation, and a center-wide dedication to providing an outstanding customer experience. Thirty-two of the 339 BMW dealers nationwide achieved “2014 Center of Excellence” status based on their 2013 performance.

“We applaud these Center of Excellence winners,” said BMW of North America CEO and President, Ludwig Willisch: “Many of this year’s winners have achieved this award over multiple years, which is proof they are delighting their customers at every turn. We trust they’ll use the designation proudly in their marketing, and we know they’ll enjoy the trip to Anguilla as their reward.”

Dealers listed below are in numerical order based on their final COE score.

2014 Center of Excellence Award Recipients

1. Hendrick BMW, Charlotte, NC
2. BMW of Murrieta, Murrieta, CA
3. BMW of Honolulu, Honolulu, HI
4. Valencia BMW, Valencia, CA
5. BMW of Idaho Falls, Idaho Falls, ID
6. BMW of Beaumont, Beaumont, TX
7. Peter Pan BMW, San Mateo, CA
8. Hilton Head BMW, Bluffton, SC
9. BMW of Corpus Christi, Corpus Christi, TX
10. Sun Motor Cars BMW, Mechanicsburg, PA
11. BMW of Ridgefield, Ridgefield, CT
12. Schomp BMW of Highlands Ranch, Highlands Ranch, CO
13. Century BMW, Greenville, SC
14. Flemington BMW, Flemington, NJ
15. Dave Walter, Inc., Akron, OH
16. Performance BMW, Chapel Hill, NC
17. Competition BMW of Smithtown, Saint James, NY
18. BMW of San Diego, San Diego, CA
19. United BMW of Gwinnett Place, Duluth, GA
20. Crevier BMW, Santa Ana, CA
21. BMW of Morristown, Morristown, NJ
22. East Bay BMW, Pleasanton, CA
23. Karl Knauz Motors, Lake Bluff, IL
24. Motorwerks BMW, Bloomington, MN
25. BMW of Las Vegas, Las Vegas, NV
26. Bob Smith BMW, Calabasas, CA
27. New Country BMW, Hartford, CT
28. BMW of Westchester, White Plains, NY
29. Tulley BMW, Nashua, NH
30. Circle BMW, Eatontown, NJ
31. BMW of Freehold, Freehold, NJ
32. Sandia BMW, Albuquerque, NM

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      02-28-2014, 12:33 PM   #2
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Not a single Florida dealer in that list.

Not surprised...
-2015 F30 320i, Imperial/Oyster, 8AT: August 2014 ED
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      02-28-2014, 12:34 PM   #3

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I disagree strongly with 2 of the above. But that's my opinion.
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      02-28-2014, 12:35 PM   #4
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Georgia dealer, the one I go to. Yeah and well deserved!
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      02-28-2014, 12:37 PM   #5
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Glad to see Hilton Head BMW on there! They definitely deserve it.
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      02-28-2014, 12:37 PM   #6
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Park Ave BMW in NJ is missing. I've had the best experiences there. What a shame, not all can make the list!
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      02-28-2014, 12:38 PM   #7
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Vista BMW in south florida has always provided outstanding service... But yet I dont know the parameters used on this award.
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      02-28-2014, 12:42 PM   #8
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I'm not surprised that my dealership isn't on the top list...
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      02-28-2014, 12:43 PM   #9
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Nice to see the local (only) dealer here at number 3. They have always been good to me.

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      02-28-2014, 12:43 PM   #10

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Happy to see Flemington BMW on there. They certainly deserve it!

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      02-28-2014, 12:45 PM   #11

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Originally Posted by GSE21 View Post
Park Ave BMW in NJ is missing. I've had the best experiences there. What a shame, not all can make the list!
Once you go to the Morristown BMW, you will see why Parkave i missing.
I never felt Parkave had a good service.
Morristown BMW really shines in customer service and care (before and after) . They are very prompt, and doesn't really give you much problem for any kind of services you request.
Also, you get a life time free car wash at the dealershop
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      02-28-2014, 12:50 PM   #12
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few years in a row- Global Imports in Atlanta is not on here--not suprised at all, as they have seem to have tanked it the last couple of years---they were the standard in this area IMO---but United has leaped over them, and earned my business over Global!..great to see them on here!
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      02-28-2014, 12:52 PM   #13
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Originally Posted by Technic View Post
Not a single Florida dealer in that list.

Not surprised...
Ditto. The two here in Jax are shit.....

Great ppl.. Just crap ethics... If that makes any sense.

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      02-28-2014, 12:53 PM   #14
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Should probably consider changing the title of this post to indicate that only US dealers were considered for these awards.
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      02-28-2014, 12:58 PM   #15
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Not a single florida dealership. Well played. srs

Check out my YouTube Fitness Channel if your into that
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      02-28-2014, 12:59 PM   #16

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This is more likely a "US" award vs North American...IMO
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      02-28-2014, 01:00 PM   #17
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Originally Posted by Technic
Not a single Florida dealer in that list.

Not surprised...
Tell me about it :/... I'm in Miami
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      02-28-2014, 01:00 PM   #18
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My dealership in NH is on there. I guess I should feel lucky. I haven't had a lot of contact with them yet, since I got the X3 only three month ago, but this was hands-down the best car buying experience in the US so far.
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      02-28-2014, 01:03 PM   #19
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I'm curious of the parameters used here... If it was purely customer satisfaction, I'm sure Steve Thomas BMW would be up here.

It's not purely volume, (or "demographic reach"), either though, because a bunch of these dealers are from less populated areas.
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      02-28-2014, 01:05 PM   #20

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None in the Mid-Atlantic? A bit surprising.
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      02-28-2014, 01:07 PM   #21
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My dealership #1 again! Congrats and well deserved. Go Hendrick!
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      02-28-2014, 01:08 PM   #22

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Wow. Not biased towards CA at all.
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