F30 320D 2012 steering rack fault.

Opolopo · 04-16-2014, 04:23 PM

Steering rack fault.
Hello everybody, this is my first post. Has anyone had a similar experience to me with my 320d Luxury auto BMW 2012?
2 weeks after delivery of my brand new car it started knocking/rattling on the front offside wheel, you could hear it and feel it in your hands and feet. The fault was traced to a faulty steering rack. The dealer changed it and the fault remained. The newly fitted steering rack was also faulty. It was changed again. That cured the fault but it returned 6 months later. The rack was changed again.
The car is now 2 years old and has had 5, that's right 5 (five) steering racks fitted. The dealership has been very good all the way through this nightmare and has looked after me with a constant supply of hire vehicles.
It's now April 2014 and the fault is starting again. I did a Google search and found lots of complaints worldwide about the steering rack fault, I wish I knew about that 2 years ago. BMW are now involved and I am awaiting the outcome.
Has anyone else had the same experience with their 320d?

SomeRandomer123 · 04-21-2014, 10:40 AM

Yeah my 2012 328i has exhibited very similar behaviour since I got it. Doesn't really bother me though, especially as I know there is no definite fix for it. It's only over low speed, lock-on bumps anyway.

JBH320 · 04-21-2014, 10:57 PM

Yes I have a 2012 320D with the same issue.

it only happens over bumpy roads.

I have reported to my dealer and it is going in soon for a check and review by the Service Manager. I understand that BMW are aware of the problem but based on the numerous complaints about the issue, they still don't seem to have a workable fix for the problem.

04-16-2014, 04:23 PM	#1
Opolopo New Member 5 Rep 12 Posts Drives: F30 320D Luxury Join Date: Apr 2014 Location: Yorkshire UK iTrader: (0)	F30 320D 2012 steering rack fault. Steering rack fault. Hello everybody, this is my first post. Has anyone had a similar experience to me with my 320d Luxury auto BMW 2012? 2 weeks after delivery of my brand new car it started knocking/rattling on the front offside wheel, you could hear it and feel it in your hands and feet. The fault was traced to a faulty steering rack. The dealer changed it and the fault remained. The newly fitted steering rack was also faulty. It was changed again. That cured the fault but it returned 6 months later. The rack was changed again. The car is now 2 years old and has had 5, that's right 5 (five) steering racks fitted. The dealership has been very good all the way through this nightmare and has looked after me with a constant supply of hire vehicles. It's now April 2014 and the fault is starting again. I did a Google search and found lots of complaints worldwide about the steering rack fault, I wish I knew about that 2 years ago. BMW are now involved and I am awaiting the outcome. Has anyone else had the same experience with their 320d?
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04-21-2014, 10:40 AM	#2
SomeRandomer123 Colonel 305 Rep 2,612 Posts Drives: F30 328i Luxury - Sport Auto Join Date: May 2011 Location: Lancashire, North West England, UK iTrader: (0)	Yeah my 2012 328i has exhibited very similar behaviour since I got it. Doesn't really bother me though, especially as I know there is no definite fix for it. It's only over low speed, lock-on bumps anyway. __________________ Gone: 2006 BMW E60 520d SE 6MT Gone: 2009 BMW E90-LCI 330d SE 6MT Current: 2012 F30 328i Luxury 8AT On Order: 2015 Audi A6 Avant Ultra, Black Edition (sorry!)
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04-21-2014, 10:57 PM	#3
JBH320 Enlisted Member 0 Rep 41 Posts Drives: 320D Join Date: Feb 2014 Location: Sydney iTrader: (0)	Yes I have a 2012 320D with the same issue. it only happens over bumpy roads. I have reported to my dealer and it is going in soon for a check and review by the Service Manager. I understand that BMW are aware of the problem but based on the numerous complaints about the issue, they still don't seem to have a workable fix for the problem.
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