Hippo hide to be replaced .... Now replaced perfectly.

F30AM · 02-11-2014, 02:44 PM

Well, gave my car to my Dealership to replace under warranty the front passenger seat base cover as it has developed a massive bald patch.
I do, do hope that they will not damage any trim.

Car will be ready for collection on Thursday.

....,,,,..,,.. · 02-11-2014, 02:47 PM

How is the rest of the leather?

Was it suddenly bald?

nordberg · 02-11-2014, 02:47 PM

Good luck, although I can't imagine them damaging anything... Even if they should, they'll have put it right....

F30AM · 02-11-2014, 03:03 PM

Quote:

Originally Posted by Brigand

How is the rest of the leather?

Was it suddenly bald?

The rest is perfect. No, it was bald from the word go and I got fed up looking at it.

Was really surprised that they would replace it under warranty.

What I have been told is that the new cover will need to settle in as BMW fit the leather in a steamy environment. Which means it will look like sh!t.

I'll take it to Auto Audio and they will tighten it with their heat gun, or I'll do it myselft with a steam iron.

DazC · 02-11-2014, 03:05 PM

Hope it gets sorted ok for you mate.

F30AM · 02-11-2014, 03:17 PM

Quote:

Originally Posted by DazC

Hope it gets sorted ok for you mate.

I've got everything crossed quite tightly.

MWA · 02-11-2014, 03:37 PM

Have you got an image of the bald patch? With Dakota the surface is dotty and rough, I take it by a Blad patch, the surface is pretty flat and soft?

F30AM · 02-12-2014, 06:17 AM

Quote:

Originally Posted by MWA

Have you got an image of the bald patch? With Dakota the surface is dotty and rough, I take it by a Blad patch, the surface is pretty flat and soft?

Here you go:

It's got much worse!

Steven1077 · 02-12-2014, 06:26 AM

I went to pick up my 335 from the dealer after 3 weeks and someone must have opened a door on it pretty hard, so now it has a large dent in the front wing!! And there I was worried they might damage the inside changing parts.
Lucky for me they’re taking it back in part exchange for a 435 so they only damaged their own car!

F30AM · 02-12-2014, 09:01 AM

Just had a call from the Service Advisor. All going very well. Car inside all taped up. Seat out and being re-covered very carefully. Should be ready for 12 noon if all goes well.

Gave the car in yesterday at 4pm so that they could start early. Well, yesterday the part of West London where I live was like a car park as there was a fatal accident on the A4. Took me an hour to get to the Dealership, a journey which normally takes no more than 15mins.

Today, there was another fatal accident right in front of the Dealership on the A4 and the road was closed until 11am. There was chaos it seems trying to get the cars in for Service etc.

Tomorrow is another day and hopefully no fatal accidents.

Sabo · 02-12-2014, 12:07 PM

Quote:

Originally Posted by F30AM

Here you go:

It's got much worse!

It doesn't look that bad at all, in fact it's pretty common I've seen many(dakota leather) seats like this in brand new cars when I was at BMW. Different part of the seats have various cuts of leather some softer, some grainier. I've had driver seat cover replaced on my previous E90 due to heavy scratches and didn't look right afterwards it was just too wrinkly and creased and also they managed to scratch some of the interior trims.

Sabo · 02-12-2014, 12:10 PM

It doesn't look that bad at all, in fact it's pretty common I've seen many(dakota leather) seats like this in brand new cars when I was at BMW. Different part of the seats have various cuts of leather some softer, some grainier. I've had driver seat cover replaced on my previous E90 due to heavy scratches and didn't look right afterwards it was just too wrinkly and creased and also they managed to scratch some of the interior trims.

F30AM · 02-12-2014, 12:23 PM

Quote:

Originally Posted by Saby

It doesn't look that bad at all, in fact it's pretty common I've seen many(dakota leather) seats like this in brand new cars when I was at BMW. Different part of the seats have various cuts of leather some softer, some grainier. I've had driver seat cover replaced on my previous E90 due to heavy scratches and didn't look right afterwards it was just too wrinkly and creased and also they managed to scratch some of the interior trims.

The picture is lying! As I said previously, it is much, much worse now as the bald patch is spreading. Even the Warranty Manager thought it was pretty bad.

dopper99 · 02-12-2014, 01:47 PM

Hopefully you will get it sorted once and for all matey.

F30AM · 02-13-2014, 10:14 AM

Collected the car just now. Perfect job. Better than the factory by Berry BMW Chiswick. Delighted.

teaston · 02-13-2014, 10:15 AM

Quote:

Originally Posted by F30AM

Collected the car just now. Perfect job. Better than the factory by Berry BMW Chiswick. Delighted.

Glad to hear it's finally sorted mate!

F30AM · 02-13-2014, 10:18 AM

Quote:

Originally Posted by teaston

Glad to hear it's finally sorted mate!

Lordy me, you are quick at replying!!
Berry BMW Chiswick are probably the best Dealer I have ever dealt with. The Service Dept and Bodyshop are simply superb. All staff there are a cut above, IMO.

Rich9600 · 02-13-2014, 10:30 AM

Glad to hear all is well. High praise of the dealer also.

02-11-2014, 02:44 PM	#1
F30AM Major General 706 Rep 5,021 Posts Drives: F30 330d M Sport sDrive Join Date: Aug 2012 Location: London, UK iTrader: (0)	Hippo hide to be replaced .... Now replaced perfectly. Well, gave my car to my Dealership to replace under warranty the front passenger seat base cover as it has developed a massive bald patch. I do, do hope that they will not damage any trim. Car will be ready for collection on Thursday. __________________ Previous: Superman 330d sDrive M Sport + Toys Present: Red Tornado Golf 7R 5 Dr, DSG + Toys Last edited by F30AM; 02-13-2014 at 12:53 PM..
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02-11-2014, 02:47 PM	#2
....,,,,..,,.. General 6733 Rep 20,651 Posts Drives: xxxx Join Date: Dec 2013 Location: xxxx iTrader: (0)	How is the rest of the leather? Was it suddenly bald?
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02-11-2014, 02:47 PM	#3
nordberg Major 178 Rep 1,470 Posts Drives: F31 330d M Sport Join Date: Nov 2013 Location: Somewhere iTrader: (1)	Good luck, although I can't imagine them damaging anything... Even if they should, they'll have put it right....
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02-11-2014, 03:05 PM	#5
DazC Colonel 905 Rep 2,651 Posts Drives: M4 Comp Pack Join Date: Nov 2013 Location: Scotland iTrader: (0) Garage List 2016 M4 Comp Pack [0.00]	Hope it gets sorted ok for you mate.
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02-11-2014, 03:37 PM	#7
MWA Major 154 Rep 1,224 Posts Drives: AY M4 Join Date: Dec 2012 Location: London iTrader: (0)	Have you got an image of the bald patch? With Dakota the surface is dotty and rough, I take it by a Blad patch, the surface is pretty flat and soft?
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02-12-2014, 06:26 AM	#9
Steven1077 Lieutenant Colonel 240 Rep 1,756 Posts Drives: M140i Join Date: Jan 2014 Location: London England iTrader: (0)	I went to pick up my 335 from the dealer after 3 weeks and someone must have opened a door on it pretty hard, so now it has a large dent in the front wing!! And there I was worried they might damage the inside changing parts. Lucky for me they’re taking it back in part exchange for a 435 so they only damaged their own car!
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02-12-2014, 09:01 AM	#10
F30AM Major General 706 Rep 5,021 Posts Drives: F30 330d M Sport sDrive Join Date: Aug 2012 Location: London, UK iTrader: (0)	Just had a call from the Service Advisor. All going very well. Car inside all taped up. Seat out and being re-covered very carefully. Should be ready for 12 noon if all goes well. Gave the car in yesterday at 4pm so that they could start early. Well, yesterday the part of West London where I live was like a car park as there was a fatal accident on the A4. Took me an hour to get to the Dealership, a journey which normally takes no more than 15mins. Today, there was another fatal accident right in front of the Dealership on the A4 and the road was closed until 11am. There was chaos it seems trying to get the cars in for Service etc. Tomorrow is another day and hopefully no fatal accidents. __________________ Previous: Superman 330d sDrive M Sport + Toys Present: Red Tornado Golf 7R 5 Dr, DSG + Toys
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02-12-2014, 12:10 PM	#12
Sabo Lieutenant 62 Rep 565 Posts Drives: F21 M140i Join Date: Feb 2013 Location: Warwickshire iTrader: (0)	It doesn't look that bad at all, in fact it's pretty common I've seen many(dakota leather) seats like this in brand new cars when I was at BMW. Different part of the seats have various cuts of leather some softer, some grainier. I've had driver seat cover replaced on my previous E90 due to heavy scratches and didn't look right afterwards it was just too wrinkly and creased and also they managed to scratch some of the interior trims.
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02-12-2014, 01:47 PM	#14
dopper99 Lieutenant General 3531 Rep 11,292 Posts Drives: Golf R Mk8 Join Date: Jun 2011 Location: UK iTrader: (1)	Hopefully you will get it sorted once and for all matey. __________________ Current: Golf R Mk8 Previous: Golf R Mk7.5 Mercedes AMG C63 S Coupe F80 M3 Competition Pack
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02-13-2014, 10:14 AM	#15
F30AM Major General 706 Rep 5,021 Posts Drives: F30 330d M Sport sDrive Join Date: Aug 2012 Location: London, UK iTrader: (0)	Collected the car just now. Perfect job. Better than the factory by Berry BMW Chiswick. Delighted. __________________ Previous: Superman 330d sDrive M Sport + Toys Present: Red Tornado Golf 7R 5 Dr, DSG + Toys
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02-13-2014, 10:30 AM	#18
Rich9600 Colonel 741 Rep 2,511 Posts Drives: i4 M50 Join Date: Nov 2013 Location: UK iTrader: (0)	Glad to hear all is well. High praise of the dealer also. __________________ Driving i4 M50 (G26) Previous 340i Touring MSport (F31)
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