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      12-09-2015, 02:37 PM   #1
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BMW Genius New Car Status - AGAIN!!

I just love the way you can go on line and get a status check with just an order number. Latest for my M135i is status 5055, she even gave me the chassis number. Delivery is estimated 1st week of Jan but would be good if it arrived between Christmas and new year

Last edited by k44ENT; 04-12-2016 at 02:53 PM..
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      12-09-2015, 02:41 PM   #2
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Originally Posted by k44ENT View Post
I just love the way you can go on line and get a status check with just an order number. Latest for my M135i is status 5055, she even gave me the chassis number. Delivery is estimated 1st week of Jan but would be good if it arrived between Christmas and new year
What website does this?
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      12-09-2015, 02:46 PM   #3
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BMW UK web site, build your BMW and when on the options page click on the BMW Genius live chat.
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      12-09-2015, 02:53 PM   #4
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BMW UK web site, build your BMW and when on the options page click on the BMW Genius live chat.
Interesting going to try getting info out of them for US Builds once I get my order number Doesn't appear we have a US Equivalent chat.
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      12-09-2015, 03:45 PM   #5
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^^^ I thought you could track your order in the US online already?

That's useful K44ENT , beats trying to get sense out of the dealer
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      12-09-2015, 03:46 PM   #6
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Yep, checked mine today. It have left the factory!
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      12-09-2015, 04:10 PM   #7
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Originally Posted by k44ENT View Post
I just love the way you can go on line and get a status check with just an order number. Latest for my M135i is status 5055, she even gave me the chassis number. Delivery is estimated 1st week of Jan but would be good if it arrived between Christmas and new year
Rather jealous, you ordered after me but will be getting it before me
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      12-09-2015, 04:13 PM   #8
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Rather jealous, you ordered after me but will be getting it before me
I managed to get a spec amendable build slot so was very lucky.
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      12-09-2015, 04:16 PM   #9
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Originally Posted by k44ENT View Post
I managed to get a spec amendable build slot so was very lucky.
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      12-09-2015, 04:32 PM   #10
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I checked mine a few days ago by calling them, it was at 5500 and delivery week 1 too.
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      12-10-2015, 01:50 AM   #11
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The online chat is easier than calling BMW customer services, which has you in queue for a few minutes.

My car is at sea, but looks to be docking in Southampton around noon today.

https://www.vesselfinder.com/?imo=8202381

It is supposed to be with the dealer by 18 December so the question is whether to collect before Christmas or register the car as a 2016.
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      12-10-2015, 03:34 AM   #12
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Just checked, 9605 now, Pre EU Port of Exit, still looking good for week 1
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      12-10-2015, 04:06 AM   #13
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Quote:
Originally Posted by Danny Fireblade View Post
Just checked, 9605 now, Pre EU Port of Exit, still looking good for week 1
I'd say before week 1 as mine 5055 and is still week 1
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      12-10-2015, 04:09 AM   #14
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Quote:
Originally Posted by k44ENT View Post
I'd say before week 1 as mine 5055 and is still week 1
Don't go getting me all excited now, lol.

It would be good if it was as I have hired a car until 30/12/15 so will need to add a week on to it.
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      12-10-2015, 06:22 AM   #15
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hi,

apparently my f31 arrived at sou yesterday. Do they go somewhere before the dealership?

thanks
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      12-10-2015, 06:46 AM   #16
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Quote:
Originally Posted by springer222 View Post
hi,

apparently my f31 arrived at sou yesterday. Do they go somewhere before the dealership?

thanks
I would be surprised if it did, the ship (Asian Breeze) from Cuxhaven is due at Southampton in the next hour, I would imagine it's on there with mine and the others mentioned in this thread. There hasn't been any others since the end of November - not that I am obsessed.
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      12-10-2015, 06:50 AM   #17
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ahhh, i feel like i should go down and welcome it personally!
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      12-10-2015, 06:52 AM   #18
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Quote:
Originally Posted by Mike200 View Post
The online chat is easier than calling BMW customer services, which has you in queue for a few minutes.

My car is at sea, but looks to be docking in Southampton around noon today.

https://www.vesselfinder.com/?imo=8202381

It is supposed to be with the dealer by 18 December so the question is whether to collect before Christmas or register the car as a 2016.
I am in same boat - literally - due in today, date at dealer 18/12. I am treating it as a Christmas present, sod waiting till new year
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      12-10-2015, 07:00 AM   #19
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Quote:
Originally Posted by Mike200
The online chat is easier than calling BMW customer services, which has you in queue for a few minutes.

My car is at sea, but looks to be docking in Southampton around noon today.

https://www.vesselfinder.com/?imo=8202381

It is supposed to be with the dealer by 18 December so the question is whether to collect before Christmas or register the car as a 2016.
Wait for 2016, you should be too drunk to drive it over xmas anyway!
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      12-10-2015, 07:24 AM   #20
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Will the BMW genius's keep this up? Aren't they there to answer questions on spec and such? Great if they're willing to help though, most likely the same Customer Services call centre staff....
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      12-10-2015, 07:51 AM   #21
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Quote:
Originally Posted by Chris The Manx View Post
Will the BMW genius's keep this up? Aren't they there to answer questions on spec and such? Great if they're willing to help though, most likely the same Customer Services call centre staff....
I agree they are likely to be the same staff. Yesterday the genius asked if I would like any help with the features on the car such as Sat Nav. I was offered the same information when I called CS.

The genius chat is available outside of the CS open hours, althogh when I got in touch over the weekend, the BMW computer system was not operational.
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      12-11-2015, 02:48 PM   #22
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Apparently my car is still awaiting some sort of sorting down there as of this afternoon. Hoping to be able to get a numberplate sorted tomorrow or monday
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