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      01-29-2021, 11:09 AM   #1
laithzyoud
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BMW 330e eDrive not working at all

Hello everyone,

I have a 2017 330e and it has been charging and driving fine on max edrive and auto edrive with no issues. But since almost 3 days the car just stopped triggering the edrive. I can’t enable max edrive when the battery is at 100% with a message saying “Max eDrive not available. System request.” and edrive is not working in traffic or at stop signs as it should be. There is no errors showing in the instrument cluster or the iDrive system. Any hints on why is this happening or how can I diagnose it? Tried to pull our error codes using an OBD with Car AutoDoctor but no luck since it’s not showing any error codes.

Thank you for any help in advance!
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      01-29-2021, 11:37 AM   #2
im_an_alien
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Isn't a 2017 still under manufacturer warranty? Take it in...
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      01-29-2021, 12:42 PM   #3
Lviv777
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Quote:
Originally Posted by laithzyoud View Post
Hello everyone,

I have a 2017 330e and it has been charging and driving fine on max edrive and auto edrive with no issues. But since almost 3 days the car just stopped triggering the edrive. I can’t enable max edrive when the battery is at 100% with a message saying “Max eDrive not available. System request.” and edrive is not working in traffic or at stop signs as it should be. There is no errors showing in the instrument cluster or the iDrive system. Any hints on why is this happening or how can I diagnose it? Tried to pull our error codes using an OBD with Car AutoDoctor but no luck since it’s not showing any error codes.

Thank you for any help in advance!
Check out my thread I had this exact issue
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      01-29-2021, 12:43 PM   #4
Lviv777
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https://f30.bimmerpost.com/forums/sh...php?p=26859787
Here you go i had this exact same issue. Dealership fixed it. All information you need is in my thread here.
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      01-29-2021, 02:48 PM   #5
laithzyoud
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Quote:
Originally Posted by Lviv777 View Post
https://f30.bimmerpost.com/forums/sh...php?p=26859787
Here you go i had this exact same issue. Dealership fixed it. All information you need is in my thread here.
Thanks for the reference. I don't clearly understand what they did after the third visit. Did they end up changing the electric motor starter and 12v aux battery? What was the actual cause of the issue or is it a mix of both?

My car is actually a salvage but with very minor damages and I have imported it from the US so its warranty is void. I have only had it for two weeks now, I'm having a speculation that this is happening due to the fact that it had sit for almost 4 consecutive months without running due to sitting in the auction + shipping time in the ocean. Do you think it's just a 12v bad battery that needs to be replaced?
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      01-29-2021, 03:22 PM   #6
Thirtye
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the auxillary battery is the stop start battery I believe.
the 330e has 3 batteries, main 12v, stop start 12v and the HV battery.

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      01-29-2021, 03:42 PM   #7
laithzyoud
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Quote:
Originally Posted by Thirtye View Post
the auxillary battery is the stop start battery I believe.
the 330e has 3 batteries, main 12v, stop start 12v and the HV battery.

There is technically no start/stop battery in the 330e since it will just switch to electric once you brake to 0 at a traffic lights and then you continue driving electric until the engine kicks in. Maybe this battery is actually for converting to edrive and because it's going bad i'm having this issue?
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      01-29-2021, 03:59 PM   #8
Thirtye
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no it's a stop start battery.
test yours see if it is ok.

as per the other thread, the starter for the engine is another aspect of the car that can fail, of the car detects a fault with the starting of the engine it will leave it running.

the car doesn't know you don't plan to use the engine on your next trip
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      01-29-2021, 05:25 PM   #9
Lviv777
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Quote:
Originally Posted by laithzyoud View Post
Thanks for the reference. I don't clearly understand what they did after the third visit. Did they end up changing the electric motor starter and 12v aux battery? What was the actual cause of the issue or is it a mix of both?

My car is actually a salvage but with very minor damages and I have imported it from the US so its warranty is void. I have only had it for two weeks now, I'm having a speculation that this is happening due to the fact that it had sit for almost 4 consecutive months without running due to sitting in the auction + shipping time in the ocean. Do you think it's just a 12v bad battery that needs to be replaced?
They replaced both batteries, and yes this is caused by the car sitting so long. My car sat for a little while and that happened. I would suggest you start from the third repair they did on mine and work backwards. I would help you more but I don't have more information past what the dealership told me and I included that in the thread.
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      01-29-2021, 05:27 PM   #10
Lviv777
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Replace the aux battery first. Follow step by step from my thread and I guarantee it gets solved. Like you said the car just sat for too long.
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      01-30-2021, 05:28 AM   #11
laithzyoud
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Quote:
Originally Posted by Lviv777 View Post
Replace the aux battery first. Follow step by step from my thread and I guarantee it gets solved. Like you said the car just sat for too long.
Okay i'll try it out and update here. Thank you!
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      07-14-2021, 03:14 PM   #12
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Curious, how did it go?
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      07-18-2021, 05:45 PM   #13
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Hey

Quote:
Originally Posted by laithzyoud View Post
Okay i'll try it out and update here. Thank you!
Hey laith, I’m Ihab from Jordan too.
I’m having the same issue right now.
Just today
I’m wondering how did you fix it?!
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      07-18-2021, 11:27 PM   #14
Lviv777
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Quote:
Originally Posted by Ihab natour View Post
Hey laith, I’m Ihab from Jordan too.
I’m having the same issue right now.
Just today
I’m wondering how did you fix it?!
https://f30.bimmerpost.com/forums/sh....php?t=1769539
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      07-19-2021, 02:51 AM   #15
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As most have mentioned here, it's most likely an AUX battery issue. Have it replaced and you should be good to go.
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      05-14-2023, 10:58 PM   #16
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2018 330e not going to edrive after full charge

I just purchased a 330e last week and after driving for 4 days, eDrive would not kick in or engage...just the gas engine mode. After reading these threads, I hope it is just the auxiliary battery. Going for a diagnostic this week. I do not think the dealership will cover cost of battery and install under their 90 day warranty but I am kind of bummed out that this should happen after only 4 days of buying the car. Dealer is about 40 miles away and they are not answering emails or phone calls.
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      11-18-2023, 02:05 AM   #17
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If its the auxiliary battery you will hear clicking noise in the car on passenger side and after few times the engine will not start.
had that issue and had to replace my auxiliary battery.
now having Edrive not available. Will test my high voltage batteries
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      12-20-2023, 09:53 AM   #18
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Quote:
Originally Posted by ivan miron View Post
If its the auxiliary battery you will hear clicking noise in the car on passenger side and after few times the engine will not start.
had that issue and had to replace my auxiliary battery.
now having Edrive not available. Will test my high voltage batteries
Any solutions found Ivan ? I have issue after losing High Voltage collant and the EME shut down, trying to determine if software reset is possible or if EME and KLE are damaged.

Anyone know how to software reset or high voltage re-connect after high temperature shut down ?
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      03-21-2024, 06:34 PM   #19
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Hello, I have a BMW 330e 2016.
The car turns over but does not start, drive train fault, and I change both batteries but it still does not work. I see too many videos and it says the small 12 volt battery, which I change but it still does not work. Other videos say EME, fuel pump, crankshaft sensor, and i have so many codes
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