[sspade]

It happened today. A hair outside of warranty. Less than thrilled about it.

These were the codes (that I pulled with BimmerLink), the ones with * came right back after clearing. No issues with drivability so far.

Input is greatly appreciated. Want to get the issue straightened out right away.


CD0487
1D2404*
480134
D014F8
D014FA
8053A5*
801237
E71430

[sspade]

Reading on the forum and internet that 1D2404 is related to the thermostat...

Further investigation reveals some discussion about a possible campaign / TSB on the thermostat for 2014 model year N26's.

Anyone else have theirs replaced?

[floydarogers]

So, you don't understand the warranty.

You're in California, and the warranty for emissions problems (which most SES's are) goes to 7/70K. Go in to the dealer and spend the $150-$200 on the diagnoses (you kind of need to do that anyway, even if you DIY the fix.) If the problem is covered by the CA warranty, you're gold. If not, then proceed as necessary.

[sspade]

Originally Posted by floydarogers

So, you don't understand the warranty.

You're in California, and the warranty for emissions problems (which most SES's are) goes to 7/70K. Go in to the dealer and spend the $150-$200 on the diagnoses (you kind of need to do that anyway, even if you DIY the fix.) If the problem is covered by the CA warranty, you're gold. If not, then proceed as necessary.

I guess not. Appreciate the response.

I'll be at the dealer first thing tomorrow morning to have them look at it.

Fingers crossed this is covered under the CA extended emissions warranty...

[floydarogers]

Originally Posted by sspade

...
Fingers crossed this is covered under the CA extended emissions warranty...

Let's hope so! Not sure about the thermostat. Be sure to be firm and have the service people explain - the coverage limits are arcane and dependent upon BMWNA in NJ.

You're not the only owner not to read the warranty book, and conditions. I wonder how many people have paid when they didn't need to.

[bmwchue]

Make sure you go in stock or they'll void your warranty

[sspade]

I'm in.

Was told that if the issue is the Thermostat or other SULEV covered part... there would be no charge. If they determine its something else, I will be responsible for $175 diagnosis fee. If I move forward with the repair, "part of that fee" may apply to the repair... that part kind of confused me.

[IndotagSwizz]

Originally Posted by sspade

I'm in.

Was told that if the issue is the Thermostat or other SULEV covered part... there would be no charge. If they determine its something else, I will be responsible for $175 diagnosis fee. If I move forward with the repair, "part of that fee" may apply to the repair... that part kind of confused me.

most likely thermostat, same happened to me around the same mileage, everything got replaced for free, they should do the same for you

[sspade]

Originally Posted by IndotagSwizz

most likely thermostat, same happened to me around the same mileage, everything got replaced for free, they should do the same for you

Good to hear, hope so.

[floydarogers]

Originally Posted by sspade

I'm in.

Was told that if the issue is the Thermostat or other SULEV covered part... there would be no charge. If they determine its something else, I will be responsible for $175 diagnosis fee. If I move forward with the repair, "part of that fee" may apply to the repair... that part kind of confused me.

Yay!

What they mean is that if it takes less than an hour (usual diagnostic time/charge), you'll get credit for that excess and it will be applied to the repair.

BMW and it's process for assigning times for repairs is crazy. If you didn't know, every repair's labor is charged for on a predetermined cost for that task. No matter if they get done in a shorter time.

[IndotagSwizz]

Originally Posted by floydarogers

Yay!

What they mean is that if it takes less than an hour (usual diagnostic time/charge), you'll get credit for that excess and it will be applied to the repair.

BMW and it's process for assigning times for repairs is crazy. If you didn't know, every repair's labor is charged for on a predetermined cost for that task. No matter if they get done in a shorter time.

this in not bmw's its more dealer related, I have never been told while under warranty or even 5k over the expiration of warranty that I might have to pay for any kind of fee when bringing in the car for any kind of service or warranty claim, yet there's plenty of stories in this forum of other people getting scammed into paying for all sorts of stuff, if this happens to you my suggestion is try a different dealer you might be surprise how much better a different dealer or even just a different SA will take care of you

[chiefneil]

Originally Posted by sspade

I'm in.

Was told that if the issue is the Thermostat or other SULEV covered part... there would be no charge. If they determine its something else, I will be responsible for $175 diagnosis fee. If I move forward with the repair, "part of that fee" may apply to the repair... that part kind of confused me.

This is pretty typical for post-warranty work. If they diagnose but you choose not to perform the work, then you pay the diagnostic fee. If you do the work then they waive the fee.

My independent operates the same way. It’s fair; they don’t want to diagnose for free then have you walk away and DIY the repair.

[sspade]

Originally Posted by chiefneil

This is pretty typical for post-warranty work. If they diagnose but you choose not to perform the work, then you pay the diagnostic fee. If you do the work then they waive the fee.

My independent operates the same way. It's fair; they don't want to diagnose for free then have you walk away and DIY the repair.

I understand and agree. I was confused on the calculation to determine how much goes towards the repair. He said "part."

[sspade]

In and out in three hours. No appointment. Coolant Thermostat replaced. Zero dollars out of pocket.

The warranty paper I signed said $337. Assuming this would have been my out of pocket had I not owned an SULEV.

Thanks Niello BMW. Excellent service since I became a customer this past October.

Part number:

11-53-8-635-689

[bavarianride]

Originally Posted by sspade

In and out in three hours. No appointment. Coolant Thermostat replaced. Zero dollars out of pocket.

The warranty paper I signed said $337. Assuming this would have been my out of pocket had I not owned an SULEV.

Thanks Niello BMW. Excellent service since I became a customer this past October.

Part number:

11-53-8-635-689

Wow thanks for another SULEV/PZEV success story.

There were posts on the other forum arguing if all CELs will be covered by SULEV/PZEV

At least for this being thermostat, and thermostat being listed as emission parts, the CEL was covered.

BTW, the local SA says the standard procedure is:

1. authorize diagnostics($200?)
2. if it is identified as SULEV related, the diagnostics will be paid by BMWNA
3. if it is not SULEV related, customer will decide to pay diagnostics and leave, or authorize repair(usually $$$$$).

The diagnostics in local service is sunk cost, so it is nice Neil at least gives some credits back to customers.

[floydarogers]

Well, this is a good story for sure. Not sure if it's a CA or SULEV warranty paying, but it doesn't matter at this point.

[jmg]

Originally Posted by bmwchue

Make sure you go in stock or they'll void your warranty

Unless he has modified the thermostat he is fine. Mods don't void entire warranties, only the parts they effect.