[bobbydigital]

I have a new 2015 F36. I downloaded the BMW remote app on iOS but don't know my password.

During my dealer pickup, I recall filling out a BMW assist form on their computer and set a password. That password doesn't work in the remote app.

Help!

[CLittle]

Did you try putting in your username in all caps?

[bobbydigital]

Originally Posted by CLittle

Did you try putting in your username in all caps?

Yep just tried that. No luck.

[thomas wang573]

you can reply for the new password use your ID in the dealer ,then the BMW will have a contactive to you for the APP

[CLittle]

Push the SOS button and bmw assist should be able to help you

[bobbydigital]

Originally Posted by CLittle

Push the SOS button and bmw assist should be able to help you

I ended up getting this working by calling their 1-800 number. I needed to go to the connected drive website and create an account then add my car to my profile using last 7 digits of the VIN.

[hunibear235]

I will try that too - just downloaded the app but can't get on either. Thanks!

[RSnic]

Originally Posted by hunibear235

I will try that too - just downloaded the app but can't get on either. Thanks!

If you can't find your BMW Assist ID or Pass word, either:

• Call (888) 333-6118
• Go this WebSite:https://connecteddrive.bmwusa.com/cd...n?locale=en_US

Honestly, I think it is easier to call.

Once you get a user ID & Password, then get these two Apps (work with either Android or iPhone):

• BMW ConnectedDrive
• MY BMW Remote

BMW Connected Drive requires your phone to either be connected via USB or in the Snap-in Adapter and is not that useful -- at least for those us with Androids

My BMW Remote allows you to lock your car, flash lights or honk horn, as well as sending locations to car (one of several ways to do that)

Think you need at least Professional Nav.

Hope that helps

[hunibear235]

Originally Posted by RSnic

If you can't find your BMW Assist ID or Pass word, either:

• Call (888) 333-6118
• Go this WebSite:https://connecteddrive.bmwusa.com/cd...n?locale=en_US

Honestly, I think it is easier to call.

Once you get a user ID & Password, then get these two Apps (work with either Android or iPhone):

• BMW ConnectedDrive
• MY BMW Remote

BMW Connected Drive requires your phone to either be connected via USB or in the Snap-in Adapter and is not that useful -- at least for those us with Androids

My BMW Remote allows you to lock your car, flash lights or honk horn, as well as sending locations to car (one of several ways to do that)

Think you need at least Professional Nav.

Hope that helps

Thank you - I got it to work!

[s2k750]

Thanks for this!