MyBMW Remote / BMW Assist Login

webdither · 10-28-2012, 11:59 AM

The MyBMW Remote iPhone app asks for a BMW Assist login. I can't find anything on this anywhere, any ideas other than calling them?

SoFlo_Nick · 10-28-2012, 12:08 PM

Same here bro! i though i could log in using my BMW Online account info

lawprofs · 10-28-2012, 12:19 PM

You have to call them. Just push the button in your car, and they will guide you through the process.

shutterlife · 10-28-2012, 12:34 PM

If you have bmw assist. Look at your BMW assist application.

danbest6 · 10-28-2012, 01:05 PM

I called them and they setup a contact email and pin. You use these to login. Unfortunately, the App is horrible. It's on a major delay and isn't updated for the iPhone 5.

webdither · 10-28-2012, 04:34 PM

Thanks for the info guys. Kinda lame, rather not call and have them try to talk me into the Convenience plan.

Frogman · 10-28-2012, 05:29 PM

You need to call them to verify that that car is all setup and working properly anyway. Better to do that now than when you need it and find out that it's not setup.

They don't do a hard-sell on the convenience plan. Just one quick question, say no thanks, and you're done.

mark.L · 10-28-2012, 05:33 PM

What's a convenience plan?

Frogman · 10-28-2012, 06:09 PM

This: http://www.bmwusa.com/Standard/Conte...iencePlan.aspx

mark.L · 10-28-2012, 06:24 PM

^^ Thanks.

evkl · 10-29-2012, 02:25 AM

Not sure if this is the case for everyone, but I had to figure out that the username must be in all caps when you login through the app. No idea why it's that way, but it works!

pkimM3r · 10-30-2012, 11:49 PM

Quote:

Originally Posted by er1cv

Not sure if this is the case for everyone, but I had to figure out that the username must be in all caps when you login through the app. No idea why it's that way, but it works!

Not for me. It was my account email and the 4 digit pin. I only use it to send directions to the car.

Roup1 · 10-31-2012, 04:52 PM

This thing seems to be pretty poorly executed. I've had to call in three times to get my login information confirmed and reset. I'm now getting an error message that my account has been "locked". When I called back to report this, they had no clue as to what this means. They are going to initiate an "IT ticket" to look into it. Great!

The third party company that runs this service have been pretty incompetent so far in my case...

customercare@bmwassist.com

dayene · 08-14-2014, 11:33 AM

It gives me this message when I tried adding in my vehicle:

THE VEHICLE CANNOT BE ADDED TO YOUR ACCOUNT.
This vehicle does not have a mobile network facility. This means that it cannot be added to your account.

hnoor0055 · 03-29-2016, 11:37 PM

I had to figure out that the username must be in all caps when you login through the app.

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10-28-2012, 11:59 AM	#1
webdither Lieutenant 59 Rep 595 Posts Drives: 2014 BMW M235i Join Date: Aug 2012 Location: Dallas/Ft. Worth, Texas iTrader: (0) Garage List 2014 BMW M235 (July ... [10.00]	MyBMW Remote / BMW Assist Login The MyBMW Remote iPhone app asks for a BMW Assist login. I can't find anything on this anywhere, any ideas other than calling them? __________________ 2014 M235i \| Manual \| Estoril Blue / Terra \| Tech, Premium, HK Audio, & Driver Assist \| M Performance Exhaust, Stainless Steel Pedals, Black Kidney Grilles Euro Delivery Trip Report
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10-28-2012, 12:08 PM	#2
SoFlo_Nick Lieutenant 36 Rep 409 Posts Drives: Current (392 Widebody Charger) Join Date: Aug 2011 Location: Miami,Fl iTrader: (0)	Same here bro! i though i could log in using my BMW Online account info
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10-28-2012, 12:19 PM	#3
lawprofs New Member 0 Rep 11 Posts Drives: 2013 X3 28i, 2013 328 xDrive Join Date: Jul 2005 Location: Minnesota iTrader: (0)	You have to call them. Just push the button in your car, and they will guide you through the process.
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10-28-2012, 12:34 PM	#4
shutterlife Private 10 Rep 86 Posts Drives: F30 M Sport AW Join Date: Aug 2012 Location: Orange County CA iTrader: (0)	If you have bmw assist. Look at your BMW assist application.
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10-28-2012, 01:05 PM	#5
danbest6 Apple Head 7 Rep 62 Posts Drives: 2013 F30 328i Xdrive Luxury Join Date: Aug 2012 Location: Boston iTrader: (0)	I called them and they setup a contact email and pin. You use these to login. Unfortunately, the App is horrible. It's on a major delay and isn't updated for the iPhone 5.
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10-28-2012, 04:34 PM	#6
webdither Lieutenant 59 Rep 595 Posts Drives: 2014 BMW M235i Join Date: Aug 2012 Location: Dallas/Ft. Worth, Texas iTrader: (0) Garage List 2014 BMW M235 (July ... [10.00]	Thanks for the info guys. Kinda lame, rather not call and have them try to talk me into the Convenience plan. __________________ 2014 M235i \| Manual \| Estoril Blue / Terra \| Tech, Premium, HK Audio, & Driver Assist \| M Performance Exhaust, Stainless Steel Pedals, Black Kidney Grilles Euro Delivery Trip Report
	Appreciate 0 Quote

10-28-2012, 05:29 PM	#7
Frogman Lieutenant Colonel 288 Rep 1,892 Posts Drives: 2012 F30 328i Join Date: Mar 2012 Location: SoCal iTrader: (0)	You need to call them to verify that that car is all setup and working properly anyway. Better to do that now than when you need it and find out that it's not setup. They don't do a hard-sell on the convenience plan. Just one quick question, say no thanks, and you're done.
	Appreciate 0 Quote

10-28-2012, 05:33 PM	#8
mark.L Lieutenant 12 Rep 455 Posts Drives: '13 335i Join Date: Sep 2012 Location: Chicago iTrader: (0)	What's a convenience plan? __________________ 335i ///M-Sport Mineral Gray \| Black-kidney Grilles \| Performance Exhaust
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10-28-2012, 06:09 PM	#9
Frogman Lieutenant Colonel 288 Rep 1,892 Posts Drives: 2012 F30 328i Join Date: Mar 2012 Location: SoCal iTrader: (0)	This: http://www.bmwusa.com/Standard/Conte...iencePlan.aspx
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10-28-2012, 06:24 PM	#10
mark.L Lieutenant 12 Rep 455 Posts Drives: '13 335i Join Date: Sep 2012 Location: Chicago iTrader: (0)	^^ Thanks. __________________ 335i ///M-Sport Mineral Gray \| Black-kidney Grilles \| Performance Exhaust
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10-29-2012, 02:25 AM	#11
evkl Private 5 Rep 56 Posts Drives: '18 F82 Join Date: Feb 2012 Location: Los Angeles iTrader: (0)	Not sure if this is the case for everyone, but I had to figure out that the username must be in all caps when you login through the app. No idea why it's that way, but it works!
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10-31-2012, 04:52 PM	#13
Roup1 Enlisted Member 4 Rep 49 Posts Drives: 2017 340i M-Sport Join Date: Mar 2005 Location: Orange County, CA iTrader: (0)	This thing seems to be pretty poorly executed. I've had to call in three times to get my login information confirmed and reset. I'm now getting an error message that my account has been "locked". When I called back to report this, they had no clue as to what this means. They are going to initiate an "IT ticket" to look into it. Great! The third party company that runs this service have been pretty incompetent so far in my case... customercare@bmwassist.com Attached Images Last edited by Roup1; 11-01-2012 at 11:13 PM..
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08-14-2014, 11:33 AM	#14
dayene Registered 0 Rep 1 Posts Drives: X1 M Sport Join Date: Aug 2014 Location: NJ iTrader: (0)	It gives me this message when I tried adding in my vehicle: THE VEHICLE CANNOT BE ADDED TO YOUR ACCOUNT. This vehicle does not have a mobile network facility. This means that it cannot be added to your account.
	Appreciate 0 Quote

03-29-2016, 11:37 PM	#15
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