Reservation letter shows wrong car model?

znolo · 02-24-2015, 10:43 AM

I just got an email copy of my European Delivery reservation letter with a production number, but is shows the car model as 320i SA, while the car I ordered is a 435i.

My salesman says not to worry, his system has the car down as a 435i.

Has anyone else had their reservation letter show the wrong car?

nicknaz · 02-27-2015, 02:55 PM

Check what it says on the purchase order. My understanding is that matters more than the reservation letter.

znolo · 02-27-2015, 04:01 PM

I just logged into my account on BMWUSA.com and it shows the correct car. Not sure why the reservation letter would show a different model, but I'm not going to worry about it.

Time to plan my trip.

TK427 · 03-24-2015, 07:36 AM

Quote:

Originally Posted by jskene

I just logged into my account on BMWUSA.com and it shows the correct car. Not sure why the reservation letter would show a different model, but I'm not going to worry about it.

Time to plan my trip.

Same happened to me. When I typed in my build number on track my BMW, it showed a completely different car at first. I contacted my CA and she advised me that it takes about a day or so for it to be updated to show the correct build and 2 days later it did.

psuibmw · 03-24-2015, 10:23 AM

Quote:

Originally Posted by DarthBimmer

Quote:

Originally Posted by jskene

I just logged into my account on BMWUSA.com and it shows the correct car. Not sure why the reservation letter would show a different model, but I'm not going to worry about it.

Time to plan my trip.

Same happened to me. When I typed in my build number on track my BMW, it showed a completely different car at first. I contacted my CA and she advised me that it takes about a day or so for it to be updated to show the correct build and 2 days later it did.

Call BMW Support and ask them to fix just not to lose any sleep over it

02-24-2015, 10:43 AM	#1
znolo Enlisted Member 14 Rep 48 Posts Drives: E46 M3, F36 435i Join Date: Nov 2007 Location: VA, USA iTrader: (0)	Reservation letter shows wrong car model? I just got an email copy of my European Delivery reservation letter with a production number, but is shows the car model as 320i SA, while the car I ordered is a 435i. My salesman says not to worry, his system has the car down as a 435i. Has anyone else had their reservation letter show the wrong car? Last edited by znolo; 02-26-2015 at 05:58 AM..
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02-27-2015, 02:55 PM	#2
nicknaz Lieutenant General 3187 Rep 10,509 Posts Drives: C6Z Join Date: May 2008 Location: NorCal iTrader: (0)	Check what it says on the purchase order. My understanding is that matters more than the reservation letter.
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02-27-2015, 04:01 PM	#3
znolo Enlisted Member 14 Rep 48 Posts Drives: E46 M3, F36 435i Join Date: Nov 2007 Location: VA, USA iTrader: (0)	I just logged into my account on BMWUSA.com and it shows the correct car. Not sure why the reservation letter would show a different model, but I'm not going to worry about it. Time to plan my trip.
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