02-09-2013, 06:58 PM | #1 |
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Finally Fixed!!... Clunk in Steering/Suspension incl Diagnostics
After months of torture with this noise its finally fixed. Got my car back after 2 and half weeks at the dealer. This was the third and final time I tried getting this problem fixed before I lemoned the car. Here is what the dealer found. It turned out to be something loose inside of the steering column. I know others have had this issue so heres the info. I just hope it doesnt come back.
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02-09-2013, 10:14 PM | #2 |
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Yup. You got the new steering unit, the same one supplied on all F30s beginning with Nov '12 production.
http://realoem.com/bmw/showparts.do?...32&fg=12&hl=35 |
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02-09-2013, 10:32 PM | #4 |
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yeah, the dealership gets reimbursed for their warranty hours by BMW
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02-09-2013, 11:04 PM | #5 |
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Lol the poor tech almost wrote it up with a little attitude: installed, replaced, still present...rinse, repeat.
You'd think BMW would centralize this so other dealers could save their time and BMW would save money on reimbursing the dealerships for work!
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02-10-2013, 03:12 AM | #7 | |
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02-10-2013, 08:13 AM | #8 |
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How bad was this clunking? Every time you moved the steering wheel? Did it start small and get worse ? I sometimes get a small clunk when I steer , but its random cant replicate. Taking it to the dealer.
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02-10-2013, 10:02 AM | #9 | |
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02-11-2013, 08:46 AM | #11 | |
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02-11-2013, 09:01 AM | #12 |
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I find that when I first move the car and turn the steering wheel I also notice a very slight "click", but then seems to go away. Only happens when I first move the car (i.e. first turn it on and make a big turn of the steering wheel). Is this what everyone else has been noticing? Is it worth bringing in and trying to get them to install the new column? I just don't want them to completely disassemble my car like they did to you...
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02-11-2013, 05:17 PM | #13 | |
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02-11-2013, 07:47 PM | #15 | |
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02-12-2013, 04:50 PM | #16 |
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I dont know.... The noise was never gradual... I got the car with 8 Miles on the ODO and it was there from the very beginning. I had a "malfunction" in the car and brought it in for service with 800 miles on it... told them to check it to no avail. I really hope it doesn't since now that its fixed, ill be installing my H&R's and M5 Reps along with a bunch of other cosmetic updates.
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02-12-2013, 05:02 PM | #17 | |
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02-13-2013, 11:19 PM | #18 | |
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I tried it at the dealer lot but the 2 F30's I tried didn't make the sound my 335i. No big deal as it only did this when the engine was not running, when the engine was running there was power assist so I couldn't hear any noises. After a few months I noticed a light 'clunk' in the steering wheel when I would turn the wheel past 90 degrees mainly while parking because that's when you make the biggest steering movements. It got louder and consistent over the miles. When I turn the steering wheel left or right past 90 degrees there is a thunk/clunk I can hear and mostly I feel. I don't like it cause steering shouldn't feel like there is something loose in there, it's disconcerting. I don't hear or feel any clunks or thunks when going over bumps as the steering doesn't move very much when going straight. But it does feel like the problem is progressive and getting more pronounced. Haven't taken it to the dealer yet, but I'm going in soon to start the dreaded process of finding out what it is. |
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02-14-2013, 07:15 PM | #19 | |
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Id take it to the dealer anyway, its obvious they know there is a problem with the steering mechanism. I know about the "clicking" noise when moving the steering wheel left and right at stationary, that is still present in my car but its seems to be a characteristic of the steering wheel as I did find it on my loaner 328i and my loaner 2013 X3 335i. As you can tell though in my problem there was still something loose inside the steering mechanism so you never know. |
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03-28-2013, 09:39 PM | #20 |
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Mine is now finally fixed too! My VSS rack was finally replaced after sitting at the dealer for 16 days! I came in once last month and was told the problem was "normal". I explained it wasn't and took a ride with the shop foreman. He heard the problem and wanted a field rep from BMW to hear it.
A few weeks later, the field rep came in, I dropped my car off and by the end of the day my old rack was removed and a new one ordered, problem was the rack was on backorder and they had to air freight one from Germany. Not sure if they thought it was a safety issue or not since they removed the old rack, but it just came in this week and picked up the car this afternoon. I can happily say, no more clunk!!! I'm a very happy camper now, I just hope BMW acknowledges this is not "normal" to those who are struggling in convincing their dealers there is in fact a problem. FYI, mine car is a SA, June 2012 build.
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03-30-2013, 08:52 AM | #22 |
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Wow. They got it right after their 6th attempt. How many hours did they spend on it.... is it written on your work order?
Does this steering rack feel a bit different? |
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