how long does it take for the 800 number to update status

hans007 · 11-13-2012, 08:28 PM

So my order was placed 2-3 weeks ago and it went into status 112 with priority 1 customer sold on 10/22.

I've been calling the 800 number and i know from seeing it on my CA's screen that my car was either a PW45 or PW46 car. Anyway I think its PW46 right now, but the number still just says "your bmw is scheduled for production with no production date yet".

Does the 800 number take a while to update or is there some sort of delay right now for anyone else? I've heard the website is slow, but how long does the 800 number take.

I have a german build 328i m-sport if that matters (maybe there is a shortage? or something and its delayed no idea)

SamS · 11-13-2012, 08:50 PM

1-2 days. My car is PW46, and went to status 150 on Monday. Both the website and 800 number reflected the current status, today.

mark.L · 11-13-2012, 08:58 PM

Quote:

Originally Posted by hans007

So my order was placed 2-3 weeks ago and it went into status 112 with priority 1 customer sold on 10/22.

I've been calling the 800 number and i know from seeing it on my CA's screen that my car was either a PW45 or PW46 car. Anyway I think its PW46 right now, but the number still just says "your bmw is scheduled for production with no production date yet".

Does the 800 number take a while to update or is there some sort of delay right now for anyone else? I've heard the website is slow, but how long does the 800 number take.

I have a german build 328i m-sport if that matters (maybe there is a shortage? or something and its delayed no idea)

The website is ATLEAST 2-3 days behind, and the 1800 # is about a day behind. That is from my personal experience, others' update times may have been different. My CA e-mailed me yesterday informing me about my car being in the paint shop, but the 1800# updated that today.
Also in the e-mail my CA did mention about a shortage of M-sport parts at the factory in Germany and because of that my car's production didn't get bumped up to earlier PW as we were expecting it to. If your's is a PW46 it should go into production anytime this week. If not, then it would be a good idea to call or visit your CA.

SamS · 11-13-2012, 09:05 PM

Mine is M-sport, and started production PW46. I suppose it could have started in PW45, dunno about a shortage.

11-13-2012, 08:28 PM	#1
hans007 Major 605 Rep 1,077 Posts Drives: 2020 BMW M340i Join Date: Aug 2012 Location: Los Angeles, CA iTrader: (0)	how long does it take for the 800 number to update status So my order was placed 2-3 weeks ago and it went into status 112 with priority 1 customer sold on 10/22. I've been calling the 800 number and i know from seeing it on my CA's screen that my car was either a PW45 or PW46 car. Anyway I think its PW46 right now, but the number still just says "your bmw is scheduled for production with no production date yet". Does the 800 number take a while to update or is there some sort of delay right now for anyone else? I've heard the website is slow, but how long does the 800 number take. I have a german build 328i m-sport if that matters (maybe there is a shortage? or something and its delayed no idea)
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11-13-2012, 08:50 PM	#2
SamS Banned 866 Rep 6,248 Posts Drives: Tesla M3 Perf + '18 X3 M40i Join Date: Jul 2010 Location: Dallas, TX iTrader: (0)	1-2 days. My car is PW46, and went to status 150 on Monday. Both the website and 800 number reflected the current status, today.
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11-13-2012, 09:05 PM	#4
SamS Banned 866 Rep 6,248 Posts Drives: Tesla M3 Perf + '18 X3 M40i Join Date: Jul 2010 Location: Dallas, TX iTrader: (0)	Mine is M-sport, and started production PW46. I suppose it could have started in PW45, dunno about a shortage.
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