IDrive Screen Blackout

jayhawkfan0024 · 07-02-2015, 08:21 AM

I've got a 2013 328i and recently when connected to bluetooth and listening to pandora and apple music the screen will black out along with my iphone and then will restart itself in the middle of driving.

The dealership replaced the head unit but as soon as I got down the street it blacked out again.

Anyone experience this?

Anchored · 07-02-2015, 04:33 PM

I have seen this happen before to a clients car. solution was to replace the computer itself not the screen.

jayhawkfan0024 · 07-06-2015, 07:28 AM

Thanks Parker, I guess I'll be contacting them again to get it looked at!

bimmer_girl89 · 07-09-2015, 04:39 PM

This happened to me a couple times with my previous car. I contacted my dealer and all they did was reset and update my software and it never happened again.

IndotagSwizz · 07-09-2015, 05:36 PM

Just took mine in for this same issue supposed to be ready tomorrow...hopefully not I would not mind free miles this weekend haha! But if I get it back tomorrow I'll let you know what they replaced

Piggieback · 07-10-2015, 09:31 PM

I took my car in for having the Idrive screen shut down, go black for about 20 seconds and reboot. Dealer couldn't figure it out, reset the Idrive. So far it happened against a few times, but not as often as before, its more annoying than anything in a 50k car.

beanbaguk · 07-11-2015, 04:55 AM

This happened to me too and my dealer upgraded my software during a routine service and it's since only happened once or twice. (And I spend a lot of time in my car....120 miles every day for a couple of hours).

Try an upgrade first before going for a replacement HU....

IndotagSwizz · 07-22-2015, 09:47 AM

Quote:

Originally Posted by beanbaguk

This happened to me too and my dealer upgraded my software during a routine service and it's since only happened once or twice. (And I spend a lot of time in my car....120 miles every day for a couple of hours).

Try an upgrade first before going for a replacement HU....

Yup got mine back and according to them software upgrade fixed which by the way wiped out all my coding..

RedlinePSI · 08-02-2015, 08:31 PM

Yep, this just started happening to me over the last few days. Happened twice so far. Guess I have to bring it in. I'm gonna be pissed if I loose all my settings, especially my audio.

07-02-2015, 08:21 AM	#1
jayhawkfan0024 Registered 1 Rep 4 Posts Drives: 328i xdrive Join Date: Nov 2013 Location: KC iTrader: (0)	IDrive Screen Blackout I've got a 2013 328i and recently when connected to bluetooth and listening to pandora and apple music the screen will black out along with my iphone and then will restart itself in the middle of driving. The dealership replaced the head unit but as soon as I got down the street it blacked out again. Anyone experience this?
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07-02-2015, 04:33 PM	#2
Anchored Banned 64 Rep 197 Posts Drives: E39 Join Date: Jan 2015 Location: Dallas, TX iTrader: (0)	I have seen this happen before to a clients car. solution was to replace the computer itself not the screen.
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07-06-2015, 07:28 AM	#3
jayhawkfan0024 Registered 1 Rep 4 Posts Drives: 328i xdrive Join Date: Nov 2013 Location: KC iTrader: (0)	Thanks Parker, I guess I'll be contacting them again to get it looked at!
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07-09-2015, 04:39 PM	#4
bimmer_girl89 Private First Class 88 Rep 174 Posts Drives: 2020 F39 X2 xDrive28i Join Date: Mar 2014 Location: Canada iTrader: (0) Garage List 2017 BMW 230i XDrive [0.00]	This happened to me a couple times with my previous car. I contacted my dealer and all they did was reset and update my software and it never happened again.
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07-09-2015, 05:36 PM	#5
IndotagSwizz Major 525 Rep 1,232 Posts Drives: F30 320i Join Date: Jan 2014 Location: Miami iTrader: (0)	Just took mine in for this same issue supposed to be ready tomorrow...hopefully not I would not mind free miles this weekend haha! But if I get it back tomorrow I'll let you know what they replaced __________________
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07-10-2015, 09:31 PM	#6
Piggieback Private First Class 41 Rep 141 Posts Drives: 2014 Cayman S, 2015 A3 Join Date: Feb 2015 Location: chicago iTrader: (0)	I took my car in for having the Idrive screen shut down, go black for about 20 seconds and reboot. Dealer couldn't figure it out, reset the Idrive. So far it happened against a few times, but not as often as before, its more annoying than anything in a 50k car.
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07-11-2015, 04:55 AM	#7
beanbaguk Captain 456 Rep 938 Posts Drives: BMW G30 520d M-Sport Join Date: Feb 2015 Location: Costa del Sol iTrader: (0)	This happened to me too and my dealer upgraded my software during a routine service and it's since only happened once or twice. (And I spend a lot of time in my car....120 miles every day for a couple of hours). Try an upgrade first before going for a replacement HU....
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08-02-2015, 08:31 PM	#9
RedlinePSI Lieutenant 127 Rep 502 Posts Drives: Something else Join Date: Sep 2013 Location: LI, NY iTrader: (0)	Yep, this just started happening to me over the last few days. Happened twice so far. Guess I have to bring it in. I'm gonna be pissed if I loose all my settings, especially my audio.
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