[HouseMusicRules]

Hi guys,
I got a 2013 335i M Sport. Dealership wont fix my limp mode problem b/c "they can't reproduce" the issue. If it happens to me 3-4 times a year how the heck can they expect to reproduce it in 1-2 days at the dealership. My warranty is going to expire in a few months and I need it fixed by then.
Anyone know how I can get the dealership to fix it?
Thanks,
HMR.

[Labeef]

Allow them to complete an extended road test or get it on video.

[440xiGCMsport]

they should have a code saved by the system when you get the limp mode. did you go to the dealership when you got the limp mode?

[HouseMusicRules]

Originally Posted by 440xiGCMsport

they should have a code saved by the system when you get the limp mode. did you go to the dealership when you got the limp mode?

Couldnt... i had the kids in the car and I couldn't book an appt for a couple of weeks as they and I were busy. How long does the engine computer store the code for?

Just curious... how is it reasonable for them to expect us to just drive in when it happens? How realistic is that if you have family/work.

[CIWS]

Originally Posted by HouseMusicRules

Couldnt... i had the kids in the car and I couldn't book an appt for a couple of weeks as they and I were busy. How long does the engine computer store the code for?

Just curious... how is it reasonable for them to expect us to just drive in when it happens? How realistic is that if you have family/work.

The computer should store the codes. However spend 50-60.00 and buy yourself a code reader. Next time it happens, or anything else does in the future with your vehicles, you'll be able to read the codes yourself in case you have to restart and they clear or clear them yourself.

[440xiGCMsport]

Originally Posted by HouseMusicRules

Couldnt... i had the kids in the car and I couldn't book an appt for a couple of weeks as they and I were busy. How long does the engine computer store the code for?

Just curious... how is it reasonable for them to expect us to just drive in when it happens? How realistic is that if you have family/work.

it should store it for awhile so you should go as soon as possible for them to read the code. this way they have it in the system so even if your warranty goes out then you have a record of it happening a few times just in case you need to sue them.
major codes are stored and not erased until they check it.

[BMWZ4]

What dealer in the GTA (although I can probably guess). Just take it to another dealer. Doesn't matter where you take it. I always go between 2 dealers.

[HouseMusicRules]

Originally Posted by BMWZ4

What dealer in the GTA (although I can probably guess). Just take it to another dealer. Doesn't matter where you take it. I always go between 2 dealers.

Town & Country in Markham. Guess i'll try another, thanks man.

As for the other suggestions... buying a device and storing the code myself seems excessive. I wonder if the dealership would even accept it since its not from their devices.

[BMWZ4]

Originally Posted by HouseMusicRules

Town & Country in Markham. Guess i'll try another, thanks man.

As for the other suggestions... buying a device and storing the code myself seems excessive. I wonder if the dealership would even accept it since its not from their devices.

Try these guys: Pfaff or Budd's

[CIWS]

Originally Posted by HouseMusicRules

As for the other suggestions... buying a device and storing the code myself seems excessive. I wonder if the dealership would even accept it since its not from their devices.

You take a picture of the scanner displaying the code with your cell phone and show it to them (and keep for future dealings with service). Although the computer should be storing them to be read by their machine, it could just be they're reading a code, but in the couple of days you give it to them it doesn't trigger again so they give it back saying they can't reproduce. Have you asked them if they've found any stored codes and what they were for ?

As far as excessive ? Well that's honestly up to your judgement. But you're expressing frustration with the situation as it's developed to this point. This could potentially solve any issues with them not knowing the codes the car is generating to track down the problem. Plus having a code reader provides a way to do it in the future for any of your vehicles as well as other people you know. I've had one for years and it rarely gets used, but when that light comes on it provides a way to know if it's just a loose gas cap or something I need to contact the dealer about ASAP. Is that worth 50.00 ? Each person has to decide that themselves. Here's one at Autozone.

http://www.autozone.com/test-scan-an...?checkfit=true

[HouseMusicRules]

Originally Posted by CIWS

You take a picture of the scanner displaying the code with your cell phone and show it to them (and keep for future dealings with service). Although the computer should be storing them to be read by their machine, it could just be they're reading a code, but in the couple of days you give it to them it doesn't trigger again so they give it back saying they can't reproduce. Have you asked them if they've found any stored codes and what they were for ?

As far as excessive ? Well that's honestly up to your judgement. But you're expressing frustration with the situation as it's developed to this point. This could potentially solve any issues with them not knowing the codes the car is generating to track down the problem. Plus having a code reader provides a way to do it in the future for any of your vehicles as well as other people you know. I've had one for years and it rarely gets used, but when that light comes on it provides a way to know if it's just a loose gas cap or something I need to contact the dealer about ASAP. Is that worth 50.00 ? Each person has to decide that themselves. Here's one at Autozone.

http://www.autozone.com/test-scan-an...?checkfit=true

You convinced me. Bought one from amazon... lol. Thx.

[CIWS]

Originally Posted by HouseMusicRules

You convinced me. Bought one from amazon... lol. Thx.

Any good deals on them, Black Friday help any ?