Anyone else having trouble with the BMW Remote app?

DannyT331 · 07-18-2016, 02:32 PM

My BMW Remote app hasn't worked for a few days now

I've just deleted the car and added it again which is does fine, but it won't locate the vehicle or send any commands? The connection to the BMW server is ok but it won't connect to the car.

All suggestions welcome

philiper1 · 07-18-2016, 03:00 PM

Just tried mine, doesn't seem to work for me either!

DannyT331 · 07-18-2016, 03:08 PM

Cheers. At least I'm not alone lol

notused · 07-18-2016, 03:16 PM

Mine isn't working either and I hadn't noticed until you mentioned it. Also, I've been unable to login to mybmw for a couple of weeks now.

DannyT331 · 07-18-2016, 03:21 PM

The last time mine worked was Saturday 9th I think

Kingpin4 · 07-18-2016, 03:22 PM

Just tried mine, and it's working fine.

F36420I · 07-18-2016, 03:23 PM

Same problem here in Belgium :-(

SkyJawa · 07-18-2016, 04:18 PM

It's not been working right since a week or 2 ago according to BabyBMW....

philiper1 · 07-18-2016, 04:58 PM

Quote:

Originally Posted by SkyJawa

It's not been working right since a week or 2 ago according to BabyBMW....

I checked mine couple of days ago and it was working fine! Tried the website this morning and all was okay but tried now and it is down for maintenance!

savgeax · 07-18-2016, 06:33 PM

I have not been able to locate vehicle feature for a couple of weeks now. I was able to flash the head lights last night, but tried today and it wasn't working. I was able to send directions to the car today. So very hit and miss.

R0B · 07-19-2016, 01:18 AM

Mine is down too which is a pain as I'm in Greece and wanted to check the car was where I left it.

R0B · 07-19-2016, 01:19 AM

Double post

ukblade · 07-19-2016, 03:51 AM

Actually tried the remote ventilation last night and it said it failed on the app 1st go so deleted car and app then reinstalled, 2nd go app said status unknown.
Got in car 5 mins later and fans were running.
App will not locate car though but will find my phone location.

philiper1 · 07-19-2016, 04:41 AM

I have emailed them this morning and will let you know if they reply

DannyT331 · 07-19-2016, 05:26 AM

Quote:

Originally Posted by philiper1

I have emailed them this morning and will let you know if they reply

So have I

Spacer · 07-19-2016, 05:52 AM

Me three. I called and asked and the question has gone to Germany. Telling that the web portal was down last night though!

Cleybrooke · 07-19-2016, 06:07 AM

Nope - not working for me.

sal80 · 07-19-2016, 08:31 AM

Not working

rjwojcik · 07-19-2016, 09:18 AM

Quote:

Originally Posted by philiper1

I have emailed them this morning and will let you know if they reply

Mine's not working either, have been trying almost everyday now for the last week or so. I've been trying to use the vehicle locator service.

Who did you email?

philiper1 · 07-19-2016, 09:19 AM

Quote:

Originally Posted by rjwojcik

Mine's not working either, have been trying almost everyday now for the last week or so. I've been trying to use the vehicle locator service.

Who did you email?

ConnectedDriveServices@bmw.co.uk

TimMcC · 07-19-2016, 11:09 AM

Working for me. Ventilation is a God send in this lovely weather!

muckypup · 07-19-2016, 02:11 PM

Mine half works... i can turn ventilation on but the app says it didn't work. When I get to the car though it has turned it on. Not that it made much difference as outside the car was 34degC...

07-18-2016, 02:32 PM	#1
DannyT331 Private First Class 100 Rep 156 Posts Drives: 440i GC :) Join Date: Mar 2016 Location: UK iTrader: (0)	Anyone else having trouble with the BMW Remote app? My BMW Remote app hasn't worked for a few days now I've just deleted the car and added it again which is does fine, but it won't locate the vehicle or send any commands? The connection to the BMW server is ok but it won't connect to the car. All suggestions welcome
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07-18-2016, 03:00 PM	#2
philiper1 Colonel 771 Rep 2,468 Posts Drives: F21 M135i LCI Join Date: Jan 2014 Location: Norfolk iTrader: (1) Garage List 2006 BMW Z4 Coupe [0.00] 2016 BMW M135i [0.00]	Just tried mine, doesn't seem to work for me either! __________________ Current: F21 M135i Mineral Grey and few options Previous: F30 320i XDrive, E85 2.5i, E21 323i
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07-18-2016, 03:08 PM	#3
DannyT331 Private First Class 100 Rep 156 Posts Drives: 440i GC :) Join Date: Mar 2016 Location: UK iTrader: (0)	Cheers. At least I'm not alone lol
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07-18-2016, 03:16 PM	#4
notused Captain 306 Rep 633 Posts Drives: none Join Date: Apr 2016 Location: none iTrader: (0)	Mine isn't working either and I hadn't noticed until you mentioned it. Also, I've been unable to login to mybmw for a couple of weeks now.
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07-18-2016, 03:21 PM	#5
DannyT331 Private First Class 100 Rep 156 Posts Drives: 440i GC :) Join Date: Mar 2016 Location: UK iTrader: (0)	The last time mine worked was Saturday 9th I think
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07-18-2016, 03:22 PM	#6
Kingpin4 Lieutenant 387 Rep 553 Posts Drives: 2018 X3 M40i/2019 M2C Join Date: Jun 2016 Location: Pennsylvania iTrader: (1)	Just tried mine, and it's working fine.
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07-18-2016, 03:23 PM	#7
F36420I Private First Class 46 Rep 114 Posts Drives: Bmw 420I Gran Coupe Join Date: Dec 2014 Location: Belgium iTrader: (0)	Same problem here in Belgium :-(
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07-18-2016, 04:18 PM	#8
SkyJawa Major General 3719 Rep 8,636 Posts Drives: F10 530d Join Date: May 2014 Location: Hampshire iTrader: (1)	It's not been working right since a week or 2 ago according to BabyBMW....
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07-18-2016, 06:33 PM	#10
savgeax Second Lieutenant 41 Rep 255 Posts Drives: 840i M Sport Join Date: Sep 2012 Location: UK iTrader: (0)	I have not been able to locate vehicle feature for a couple of weeks now. I was able to flash the head lights last night, but tried today and it wasn't working. I was able to send directions to the car today. So very hit and miss.
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07-19-2016, 01:18 AM	#11
R0B Colonel 1535 Rep 2,217 Posts Drives: a car Join Date: Aug 2010 Location: Location Location iTrader: (0)	Mine is down too which is a pain as I'm in Greece and wanted to check the car was where I left it.
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07-19-2016, 01:19 AM	#12
R0B Colonel 1535 Rep 2,217 Posts Drives: a car Join Date: Aug 2010 Location: Location Location iTrader: (0)	Double post
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07-19-2016, 03:51 AM	#13
ukblade Second Lieutenant 92 Rep 223 Posts Drives: 435d xdrive Join Date: Dec 2015 Location: Milton Keynes iTrader: (0)	Actually tried the remote ventilation last night and it said it failed on the app 1st go so deleted car and app then reinstalled, 2nd go app said status unknown. Got in car 5 mins later and fans were running. App will not locate car though but will find my phone location. __________________ 2015 F32 435d xDrive MSport, Stripes!! + some goodies
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07-19-2016, 04:41 AM	#14
philiper1 Colonel 771 Rep 2,468 Posts Drives: F21 M135i LCI Join Date: Jan 2014 Location: Norfolk iTrader: (1) Garage List 2006 BMW Z4 Coupe [0.00] 2016 BMW M135i [0.00]	I have emailed them this morning and will let you know if they reply __________________ Current: F21 M135i Mineral Grey and few options Previous: F30 320i XDrive, E85 2.5i, E21 323i
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07-19-2016, 05:52 AM	#16
Spacer First Lieutenant 74 Rep 378 Posts Drives: M135i, becoming an X3! Join Date: Jul 2006 Location: UK iTrader: (0) Garage List 2003 E46 330ci Sport [0.00]	Me three. I called and asked and the question has gone to Germany. Telling that the web portal was down last night though!
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07-19-2016, 06:07 AM	#17
Cleybrooke Private 74 Rep 87 Posts Drives: F31 335d xDrive Join Date: Apr 2016 Location: UK iTrader: (0)	Nope - not working for me.
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07-19-2016, 08:31 AM	#18
sal80 Enlisted Member 14 Rep 46 Posts Drives: 4 series grand coupe 435i Join Date: Apr 2016 Location: Birmingham iTrader: (0)	Not working
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07-19-2016, 11:09 AM	#21
TimMcC Captain 503 Rep 953 Posts Drives: BMW I01 i3S & Jaguar I-Pace Join Date: Jul 2014 Location: Hampshire iTrader: (0)	Working for me. Ventilation is a God send in this lovely weather!
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07-19-2016, 02:11 PM	#22
muckypup First Lieutenant 120 Rep 361 Posts Drives: F31 320d xDrive LCI Join Date: Sep 2015 Location: Leighton Buzzard iTrader: (0)	Mine half works... i can turn ventilation on but the app says it didn't work. When I get to the car though it has turned it on. Not that it made much difference as outside the car was 34degC... __________________ Drives: VW Tiguan 2.0TSI SEL DSG History: 320d F31 xDrive Sport, Kia Sportage KX-3 SatNav a.k.a The Tractor, Ford S-Max, Mitsubishi Shogun, Mitsubishi Pajero, BMW 2.8 Z3, Mazda 323, Ford Orion, Ford Sierra, Ford Escort, Ford Fiesta
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