Dinan warranty question

ishowerinjager · 06-23-2017, 01:20 PM

I recently called my dealer inquiring about a stage 1 tune for my 2017 340i and they told me they discontinued offering dinan products due to dinan not honoring their warranty on numerous cases.

Anyone heard of this before?

Brett

BEAR-AvHistory · 06-23-2017, 02:50 PM

"Brought to the workshop of any Authorized Dinan Dealer"

Words from their warranty. A large number of dealers have dropped out since BMWUSA cut ties back around 2007.

All different claims why. Disagreement on who pays, license fees to high for the numbers of sales etc. Think is mainly about BMWUSA & Dinan parting ways.

Also back then it was the only game in town. The current market leaders like BMS etc were not around in any volume.

goj · 06-23-2017, 03:06 PM

Sounds like the dealer was trying to blame issues on dinan equipment and dinan callled BS and removed that dealer from their resellers or the dealer backed out.

zamboni · 06-23-2017, 03:36 PM

That was the main reason why I didn't go with Dinan on my MPPK & exhaust upgrade, I would rather go with BMW mod and avoid dealing with the hassled.

ishowerinjager · 06-23-2017, 04:42 PM

Quote:

Originally Posted by zamboni

That was the main reason why I didn't go with Dinan on my MPPK & exhaust upgrade, I would rather go with BMW mod and avoid dealing with the hassled.

I've got mppsk but I'm looking for more. If it won't be dinan then I likely won't do anything. I was hoping it was a no hassle arrangement but it doesn't seem to be.

COKen · 06-23-2017, 05:53 PM

If you have another BMW/Dinan dealer in your area, it may be worth checking with them. My dealer still sells/installs/supports Dinan products.

enjoythemusic · 06-23-2017, 07:19 PM

Same here, dealer is installer. Have been very happy with their service.

XxThe_RemedyXx · 06-23-2017, 07:53 PM

My dealer is a huge installer. They have a dedicated showroom for Dinan products.

otay · 06-23-2017, 08:19 PM

2 dealers near me, one does Dinan (and has for some time), the other does not.

MPPSK + Dinan? "Power corrupts"

ishowerinjager · 06-24-2017, 09:27 AM

I have another dealer in my area. I'll give them a call.

Thanx for the info everyone, good to know that for the most part it's been hassle free for everyone.

EatMoreLobsters · 06-25-2017, 12:09 PM

i've used two dealers who support Dinan and tuning in general with zero issues on warranty.

Thompson BMW in doylestown PA
Prestige BMW in Ramsey NJ

Princeton BMW claims to do dinan work but i dont trust them

mike@x-ph.com · 06-27-2017, 04:24 PM

Similar to any other warranty, there are conditions. If case satisfies all Dinan conditions, they will fix it. If it does not, they won't.

If you are installing Dinan only parts, you are safe. If you are mixing performance parts from different companies, it gets trickier.

ishowerinjager · 06-28-2017, 01:51 PM

Quote:

Originally Posted by mike@x-ph.com

Similar to any other warranty, there are conditions. If case satisfies all Dinan conditions, they will fix it. If it does not, they won't.

If you are installing Dinan only parts, you are safe. If you are mixing performance parts from different companies, it gets trickier.

So with only a dinan tune and no other non factor performance parts it can be said that you are 100% safe with your warranty?

LiquidMercury · 06-28-2017, 01:59 PM

Quote:

Originally Posted by ishowerinjager

So with only a dinan tune and no other non factor performance parts it can be said that you are 100% safe with your warranty?

Under those circumstances you've outlined, I cannot possibly see why you wouldn't be covered under warranty.

theEZV · 06-28-2017, 02:07 PM

Quote:

Originally Posted by LiquidMercury

Under those circumstances you've outlined, I cannot possibly see why you wouldn't be covered under warranty.

Not your BMW factory warranty. Plenty of cases of BMW denying a claim due to Dinan parts. In this case, you can make a claim with Dinan through their warranty/insurace, and hope you meet their criteria. If you do, they will pay for the claim to be covered.

Hypothetical example - you install the Dinan stage 1 tune and then blow your charge pipe. The dealership denies to fix this under warranty due to the Dinan tune causing extra stress (or some other BS lingo that dealers like to use in cases like these). You will then make a claim with Dinan and hopefully they will cover it.

LiquidMercury · 06-28-2017, 02:11 PM

Quote:

Originally Posted by theEZV

Not your BMW factory warranty. Plenty of cases of BMW denying a claim due to Dinan parts. In this case, you can make a claim with Dinan through their warranty/insurace, and hope you meet their criteria. If you do, they will pay for the claim to be covered.

Hypothetical example - you install the Dinan stage 1 tune and then blow your charge pipe. The dealership denies to fix this under warranty due to the Dinan tune causing extra stress (or some other BS lingo that dealers like to use in cases like these). You will then make a claim with Dinan and hopefully they will cover it.

We're assuming two different scenario's, sorry. You're addressing BMW warranty (which could be very true), whereas I presumed he was talking about Dinan's.

theEZV · 06-28-2017, 02:12 PM

Quote:

Originally Posted by LiquidMercury

We're assuming two different scenario's, sorry. You're addressing BMW warranty (which could be very true), whereas I presumed he was talking about Dinan's.

Ahhh I see, sorry about that ... I wish Dinan would call their policy "insurance" or something similar, since it's not really a warranty. Confusing

jinxremoved · 06-28-2017, 02:18 PM

Quote:

Originally Posted by theEZV

Ahhh I see, sorry about that ... I wish Dinan would call their policy "insurance" or something similar, since it's not really a warranty. Confusing

It is a warranty - it's just not BMW's, it's Dinan's.

mike@x-ph.com · 06-28-2017, 02:23 PM

Quote:

Originally Posted by ishowerinjager

So with only a dinan tune and no other non factor performance parts it can be said that you are 100% safe with your warranty?

If all your mods are Dinan and the issue is related to tuning, you should be covered.

enjoythemusic · 06-28-2017, 02:27 PM

Quote:

Originally Posted by theEZV

Hypothetical example - you install the Dinan stage 1 tune and then blow your charge pipe. The dealership denies to fix this under warranty due to the Dinan tune causing extra stress (or some other BS lingo that dealers like to use in cases like these). You will then make a claim with Dinan and hopefully they will cover it.

We all know the CP is a weak link and it did blow on Dinan Stage 2. Dealer replaced it without question.

bimmer456 · 07-03-2017, 07:05 PM

Quote:

Originally Posted by mike@x-ph.com

If all your mods are Dinan and the issue is related to tuning, you should be covered.

Some of the Dinan products explicitly state that they are not covered under the Dinan warranty so these are the exception. Also, some dealers that service and install dinan products may choose not to in the future so you are at the mercy of the dealer network. Dinan vs BMW M Performance products you are always going to potentially have issues with coverage vs. with Motorsport division products you won't have to worry about coverage as much. There's still some fine print you may have to look at as would be the case even with a stock car.

06-23-2017, 01:20 PM	#1
ishowerinjager Second Lieutenant 111 Rep 216 Posts Drives: 2017 340i M Performance Editio Join Date: Mar 2017 Location: Edmonton iTrader: (0)	Dinan warranty question I recently called my dealer inquiring about a stage 1 tune for my 2017 340i and they told me they discontinued offering dinan products due to dinan not honoring their warranty on numerous cases. Anyone heard of this before? Brett __________________ 2017 340i M Performance Edition: Fashion Grey, MPPSK, M performance front splitter, rear diffuser, side sills, black grille, CF spoiler, 405M 20s, 8AT, full Marino interior and dash, adaptive suspension
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06-23-2017, 02:50 PM	#2
BEAR-AvHistory 2020 Z4 M40i - 2022 M4C Convt 3126 Rep 5,264 Posts Drives: 2020 Z4 M40i - 2022 M4C Convrt Join Date: Jun 2011 Location: Raleigh, NC - OIB, NC iTrader: (0) Garage List 1965 COBRA (FFR rep ... [8.57] 2023 Jeep Wrangler ... [9.50] 2009 Yamaha V-Star [0.00] Cars 2-BMW, 2-FORD, ... [0.00] 2023 Ford Expeditio ... [0.00] 2020 Z4 M40i [10.00] 2022 BMW M4C [7.25] 1998 FORD Ranger 4X4 [0.00]	"Brought to the workshop of any Authorized Dinan Dealer" Words from their warranty. A large number of dealers have dropped out since BMWUSA cut ties back around 2007. All different claims why. Disagreement on who pays, license fees to high for the numbers of sales etc. Think is mainly about BMWUSA & Dinan parting ways. Also back then it was the only game in town. The current market leaders like BMS etc were not around in any volume. __________________ Kevin Dravit Gray, Black Leather, Moonlight Roof, Red Calipers 2022 M4C - 2020 Z4 M40i - 2023 FORD Expedition XLT Max 4X4 400BHP - 2009 V-Star - 1998 Ranger 4X4 5MT - 1965 Cobra (R) 5MT - 2023 Jeep Wrangler Sport S 6MT
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06-23-2017, 03:06 PM	#3
goj Brigadier General 2253 Rep 3,622 Posts Drives: 2016 EBII 340i 6-MT Join Date: Aug 2015 Location: Bay Area, CA iTrader: (0)	Sounds like the dealer was trying to blame issues on dinan equipment and dinan callled BS and removed that dealer from their resellers or the dealer backed out. __________________ BMW CCA Member #516012 2016 340i, Estoril Blue, Manual Transmission, MPE, MPBBK, HRE FF04 Instagram: @brandons340i
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06-23-2017, 03:36 PM	#4
zamboni I want to drive a Zamboni 1128 Rep 5,554 Posts Drives: 13 E93 M3 18 F80 M3 16 K71 Join Date: Mar 2006 Location: Monte Sereno, CA iTrader: (7) Garage List 16 K71 F800GT [10.00] 2018 F80 M3 [10.00] 2013 BMW E93 M3 [10.00]	That was the main reason why I didn't go with Dinan on my MPPK & exhaust upgrade, I would rather go with BMW mod and avoid dealing with the hassled. __________________ 18 F80 Imola Red 6MT 16 K71 F800GT Montego Blue 13 E93 M3 Melbourne Red 2000 E46,2006 E90,09 E82,13 E93 328i,14 F30 335i,18 F80 M3 My next vehicle would be a Zamboni
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06-23-2017, 05:53 PM	#6
COKen Lieutenant Colonel 981 Rep 1,560 Posts Drives: M Rster / Z4 M40i / X5 M50i Join Date: Dec 2013 Location: Colorado iTrader: (0)	If you have another BMW/Dinan dealer in your area, it may be worth checking with them. My dealer still sells/installs/supports Dinan products. __________________ 2002 M Roadster, Steel Gray Metailic, Gray Nappa Leather, HT, TC Kline DA Shocks & Camber Plates, w/H&R Springs, Stromung Exhaust, SSR Type C. Looking for new home. 2022 Z4 M40i, Misano Blue Metallic, Driver Asst Pkg, Prem Pkg 2023 X5 M50i, Phytonic Blue, Black Extended Merion Leather, Driving Asst Pro Pkg, Park Asst Pkg, Exec Pkg, Climate Comfort Pkg.
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06-23-2017, 07:19 PM	#7
enjoythemusic Captain 364 Rep 775 Posts Drives: 2014 BMW 435i Dinan Stage 4 Join Date: Feb 2017 Location: Florida iTrader: (0)	Same here, dealer is installer. Have been very happy with their service. __________________ Enjoy the Drive, Steven 2014 435i M-Opt, M LSD, Dinan CAI/IC/BTurbo/Stage 4, ER TIC/CP, GFB DV+, Fabspeed HJS cat DP & Mich PS4S.
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06-23-2017, 07:53 PM	#8
XxThe_RemedyXx Colonel 967 Rep 2,653 Posts Drives: 2016 340i xDrive Join Date: Aug 2009 Location: Westchester, NY iTrader: (0)	My dealer is a huge installer. They have a dedicated showroom for Dinan products. __________________ 2016 340i xDrive - BM3 Stage 2 93 OTS - xHP Transmission Tune Stage 2 - B58TU HPFP - Bilstein B14 - VRSF Catless DP - Kyostar CAI
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06-23-2017, 08:19 PM	#9
otay Major 826 Rep 1,342 Posts Drives: 2015 335i Join Date: Aug 2014 Location: Raleigh, NC iTrader: (0)	2 dealers near me, one does Dinan (and has for some time), the other does not. MPPSK + Dinan? "Power corrupts"
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06-24-2017, 09:27 AM	#10
ishowerinjager Second Lieutenant 111 Rep 216 Posts Drives: 2017 340i M Performance Editio Join Date: Mar 2017 Location: Edmonton iTrader: (0)	I have another dealer in my area. I'll give them a call. Thanx for the info everyone, good to know that for the most part it's been hassle free for everyone. __________________ 2017 340i M Performance Edition: Fashion Grey, MPPSK, M performance front splitter, rear diffuser, side sills, black grille, CF spoiler, 405M 20s, 8AT, full Marino interior and dash, adaptive suspension
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06-25-2017, 12:09 PM	#11
EatMoreLobsters Lobster Soup 152 Rep 210 Posts Drives: 2018 M3 ZCP Black/Sakhir Join Date: May 2016 Location: NJ/PA iTrader: (0) Garage List 2018 BMW M3 [0.00] 2013 335i xDrive [0.00]	i've used two dealers who support Dinan and tuning in general with zero issues on warranty. Thompson BMW in doylestown PA Prestige BMW in Ramsey NJ Princeton BMW claims to do dinan work but i dont trust them __________________ 2018 M3 Competition Mineral Black/Sakhir Orange 6 Speed: Stock for now 2013 335i xDrive PWG: Bootmod3 Stage 2 \| MPPK \| FBO Dinan - CAI - Exhaust (Black) - Intercooler - Big Turbo - Fuel Pump \| ER Downpipe \| ER Chargepipe \| BMS WMI Kit \| KW V1 Suspension \| Vorsteiner v-ff 103 \| Michelin Pilot Sport 4S https://www.instagram.com/m3_blake
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06-27-2017, 04:24 PM	#12
mike@x-ph.com BimmerPost Supporting Vendor 24095 Rep 190,633 Posts Drives: 07-335/12-328/18-M4/21-M4CP Join Date: Sep 2013 Location: Las Vegas iTrader: (23)	Similar to any other warranty, there are conditions. If case satisfies all Dinan conditions, they will fix it. If it does not, they won't. If you are installing Dinan only parts, you are safe. If you are mixing performance parts from different companies, it gets trickier. __________________ Check out our current sale by clicking on this link! https://x-ph.com/sale/ Phone number 702-494-9435
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