[Prissy]

I am going to remove this for now. I've found a solution to it.

[ffejk]

Fight it. If they value you, they will give it to you.

My dealership lost money to give it to me. BMW basically refused to give me $1000, the dealer ended up giving me the money off the price of the car.

[chiefneil]

Strange. But I'm sure there's no shortage of BMW dealers in NY. Cancel your order and buy from somebody else.

I suspect when you call to cancel your order they'll suddenly be willing to give you the full $1000 discount.

[cptdaz]

They are not known as stealerships because they don't like to steal from people.

[Vegetable]

Originally Posted by chiefneil

Strange. But I'm sure there's no shortage of BMW dealers in NY. Cancel your order and buy from somebody else.

I suspect when you call to cancel your order they'll suddenly be willing to give you the full $1000 discount.

+1, unless you are getting a healthy amount off MSRP. This dealership should have just ate the cost, kinda embarrassing on their part.

[EBIINYC]

Okay so I had a similar thing happen to me at the same dealership last thursday. Prior to picking up my recently delivered car, I was told that because I did the un4gettable event under my name and I was not the lease holder that they could not honor the coupon without me being added on as a co-applicant. I was upset but I had to do it in order to pick up my car and not forfeit a $30/mo. discount.

But with the exception that I did do the drive event there. I would suggest you call other dealers to confirm that this is the case, but it does of course vary on their participation.

[335BOY]

Originally Posted by ffejk

Fight it. If they value you, they will give it to you.

My dealership lost money to give it to me. BMW basically refused to give me $1000, the dealer ended up giving me the money off the price of the car.

Can pretty much guarantee they didnt lose money on your deal. Thats not how they operate. Alway have more than $1000 in a car.
"Invoice" is not their cost.

[PK2348]

Run,

That dealership is the worst i have ever seen.
I had a fender bender a while back. They kept the car for over a week, lied to me about what the damage was, SA emailed me stating tie rods were bent, which turned out to be complete nonsence. They lied about scheduling time for insurance adjuster to come. I called insurance , and they never heard from them, there was no appoitment. Just wasted 10 days of time while i was paying for a rental. I showed up the day i found out about it and just took my car back.
These guys are complete a-holes.
I would try JMK in NJ first. I have also bought from Circle BMW and Paul Miller and they seemed to be ok.

[PK2348]

Originally Posted by Prissy

Hi all, I have recently ordered a 2015 F30 from Life Quality BMW in Brooklyn New York and also attended to the BMW Ultimate Driving Experience Event for the $1000 credit. And today I received an Email from this dealership pretty much telling me to cover BMW NA's Driving Event in cost. And this will change my $1000 credit to $500.

I am not even going to express in this thread how #%!@#$ I feel toward this dealership. You be the judge.

Below are some pictures...

i would forward this email to BMW NA, just for shits and giggles

[Prissy]

Originally Posted by Vegetable

+1, unless you are getting a healthy amount off MSRP. This dealership should have just ate the cost, kinda embarrassing on their part.

Yes I am... The deal was too good to pass even w/o the $1000 credit. but I am just pissed.

Update:
Called BMW NA and they called the Sales Manager of the dealership. BMW said the $1000 is 100% usable. Dealership said they already applied the $1000 credit into monthly. So what was the Email all about?

So this pretty left me with no choice but accept the offer.

[exclusivo]

Life Quality is by far the worst dealership in NYC, their service deptarment sucks and has done more damage to my last e90 than anything else in 6 years of ownership. side swiped my rear quarter and bumper, had someone "key" a thick 12 inch line on my trunk with what appeared to be a screw driver, and overtorqued head bolts causing an oil leak from the gasket, all on separate occasions.

[EBIINYC]

The sales manager at that dealership is pretty reasonable. My CA was also pretty diligent as far as meeting my price and keeping up communication for all the steps of the delivery and order. I think they get a bad rep cause people compare them to other dealers who do business on a larger scale, I've seen better and I've seen worse. In the end I think its just the way these car dealerships do business, I got hassled an equal amount at Sovereign Mercedes about simple warranty repairs.

But with that being said, I have heard horror stories about their service dept so I definitely dont intend on going there for my service even though I got the car there.

[335BOY]

Originally Posted by Prissy

Yes I am... The deal was too good to pass even w/o the $1000 credit. but I am just pissed.

Update:
Called BMW NA and they called the Sales Manager of the dealership. BMW said the $1000 is 100% usable. Dealership said they already applied the $1000 credit into monthly. So what was the Email all about?

So this pretty left me with no choice but accept the offer.

[munch520]

Originally Posted by Prissy

Yes I am... The deal was too good to pass even w/o the $1000 credit. but I am just pissed.

Update:
Called BMW NA and they called the Sales Manager of the dealership. BMW said the $1000 is 100% usable. Dealership said they already applied the $1000 credit into monthly. So what was the Email all about?

So this pretty left me with no choice but accept the offer.

I would go to another dealership out of spite. This is how they act when they want your business, imagine how you'll be treated once they have it (service issues and the like).

I've gotten similar emails from dealerships in the past. Why is the back end bullshit between dealerships and BMW my problem?

I'd tell them to choke themselves and get your car elsewhere.

[jonkarn]

Make sure they applied the whole $1000 into deal AFTER their quoted amount of the sales price. Dealerships are great at saying they included incentives into the cost of the car, when In actuality they just took the incentive towards their profit and raised the sales price of the car. The price/monthly should be negotiated first, then the incentive added in to give you final price or montly, etc.

Originally Posted by Prissy

Yes I am... The deal was too good to pass even w/o the $1000 credit. but I am just pissed.

Update:
Called BMW NA and they called the Sales Manager of the dealership. BMW said the $1000 is 100% usable. Dealership said they already applied the $1000 credit into monthly. So what was the Email all about?

So this pretty left me with no choice but accept the offer.

[bmwperson]

Go to another dealership, ask to match the quote.

[Spartan]

Go to dealerrater.com to rate these guys and share your experience.

[Mike_L]

Come to BMW of Bayside. They matched the TrueCar price for me, which was even below invoice. The Sales guy (Joe C) has been great, even though I've been a PITA and changed the order twice already. Both Sales managers came to see me, explained everything, and told me to call them with any questions or problems, and the whole thing has been totally painless so far. Hope it continues when the car finally gets built and arrives.

PS: Don't know if it matters, but I did buy my 540 from them back in 07 and have used them for service on all 3 of my previous Bimmers.

[zamboni]

That is unacceptable I recently pick up a 2014 335i and one of the dealer didn't honor the credit so I went to a different dealer for the deal.

[R N M]

Originally Posted by exclusivo

Life Quality is by far the worst dealership in NYC, their service deptarment sucks and has done more damage to my last e90 than anything else in 6 years of ownership. side swiped my rear quarter and bumper, had someone "key" a thick 12 inch line on my trunk with what appeared to be a screw driver, and overtorqued head bolts causing an oil leak from the gasket, all on separate occasions.

Agreed

This dealership is by far the worst in both Sales and Service.
They are known to give HORRIBLE pricing and not honor deals also.
Cust service is non existent.

Email dealer in Long Island or NJ - i guarantee 100% u will get better deal.

[ffejk]

Originally Posted by 335BOY

Can pretty much guarantee they didnt lose money on your deal. Thats not how they operate. Alway have more than $1000 in a car.
"Invoice" is not their cost.

I meant they lost money as in they gave the money to me instead of from BMW...

And Yes i agree with, Invoice, is not their cost

[zamboni]

Originally Posted by ffejk

I meant they lost money as in they gave the money to me instead of from BMW...

And Yes i agree with, Invoice, is not their cost

They never lost the money BMW is paying them back on the rebate.