Holy Mackerel...our entire car has been recalled!

Beowulf65 · 08-20-2015, 10:04 PM

This is so unbelievable and I have never heard of this happening before: we have been informed by our BMW service manager that our entire car has been recalled and will be replaced. We really like the car and are in shock!

Apparently when a number of vehicles (our VIN was one of 5 in our region) were delivered to Halifax they were exposed/doused in sea water during the unloading process. Our car was identified as affected as they had the VINs of the cars that were in the affected area on the ship/dock.

We are on holiday and I have been instructed to bring our car to the dealer when we return. We will be provided with a loaner until our replacement car arrives.

The service manager said that he has never heard of BMW doing this and that he thought it was remarkable that the company was stepping up with this response.

Livfast335 · 08-20-2015, 10:42 PM

Wow! Really? How long did you have the car?

Aaaaaaaaa · 08-21-2015, 01:27 AM

Can you see any evidence of this on the car?

G30 B58 · 08-21-2015, 05:09 AM

I'll have a large popcorn please.

rolltidef32 · 08-21-2015, 05:32 AM

That's awesome customer service, even though you haven't felt any ill effects... yet.

Seawater will eventually corrode some systems and parts, should build over time. Plus, if water got up the air intake, that means it got into the engine.

Long/short - your car is totaled and will either be scrapped, or used for research on the effects.

Following Hurricane Katrina, there were a ton of watered BMWs on the used market. Poor suckers never fully comprehended why their cars were so messed up.

By the way, tough to see water submersible effects in the interior; carpet can be replaced. You need to get down on the ground with a flashlight or put it on a lift and check the undercarriage. I bet you see premature rust. Also the Pistons likely have some build up in excess.

spuntyb · 08-21-2015, 06:45 AM

Wow. Good on them. Sea water could either have no effect for many years or completely bork your engine before 5k miles. Glad they stepped up!

CHCCubs · 08-21-2015, 07:19 AM

Saw this on the news a few weeks ago. Seems to be related to the cars that were stuck for several weeks at the port due to winter storms.

http://www.cbc.ca/news/canada/nova-s...orms-1.3179521

Beowulf65 · 08-21-2015, 07:56 AM

Quote:

Originally Posted by Livfast335

Wow! Really? How long did you have the car?

4 months...just long enough to really get settled.

Beowulf65 · 08-21-2015, 07:58 AM

Quote:

Originally Posted by pheerix

Can you see any evidence of this on the car?

I'm not sure what to look for...electrical seems fine though there have been a few glitches (trunk not opening fully when first switched open)...not sure how to assess the potential for corrosion damage to fuel/brake/AC lines, body, engine, etc.

Beowulf65 · 08-21-2015, 08:03 AM

Quote:

Originally Posted by rolltidef32

That's awesome customer service, even though you haven't felt any ill effects... yet.

Seawater will eventually corrode some systems and parts, should build over time. Plus, if water got up the air intake, that means it got into the engine.

Long/short - your car is totaled and will either be scrapped, or used for research on the effects.

Following Hurricane Katrina, there were a ton of watered BMWs on the used market. Poor suckers never fully comprehended why their cars were so messed up.

By the way, tough to see water submersible effects in the interior; carpet can be replaced. You need to get down on the ground with a flashlight or put it on a lift and check the undercarriage. I bet you see premature rust. Also the Pistons likely have some build up in excess.

Thanks for the notes...my concerns exactly. When the SM said it's great that BMW is stepping up, I thought...umm, BMW sold me a damaged car and didn't mention the issue. I wonder why not? Wait and see if a problem develops with affected vehicles...incident not reported and problems began to appear?

Dang3r · 08-21-2015, 08:06 AM

I come originally from an Island with salt water surrounded and I can tell you from experience, that cars who are not proper surface protected and/or had already some spots into the surface, the salt water is very agressive, even its only the moisture waving around the island. The closer to coast, the heavier are the damage. But you have to see this on a long term, before its obviously, that something has damaged you car. Anyway, with intensive contact of salty water or just steady spray with it, the cornerstone for any damage is laid.

Beowulf65 · 08-21-2015, 08:52 AM

Quote:

Originally Posted by CHCCubs

Saw this on the news a few weeks ago. Seems to be related to the cars that were stuck for several weeks at the port due to winter storms.

http://www.cbc.ca/news/canada/nova-s...orms-1.3179521

Yup...our car was one of the victims of nature. Thanks for the link.

335i_4D · 08-21-2015, 09:34 AM

Humm...

Time to address order mistakes, nice-to-have you didn't take on 1st run, engine or drivetrain regrets... //M !

Sad for you if your car was exactly the way you wanted it, but on the other hand, another brand new car for you.

Maybe the next one could be an ED (since you have a loaner during that time)...

Ohhhh, sooo much ideas !

435MSport6Speed · 08-21-2015, 09:56 AM

Quote:

Originally Posted by F32 N55

I'll have a large popcorn please.

And a Diet Coke, please.

jd_perspective · 08-21-2015, 10:11 AM

kudos to BMW for doing the right thing though. I would ask for some icing on this cake though... it's "quite an inconvenience"

codeyf · 08-21-2015, 11:02 AM

Quote:

Originally Posted by exl_ent_v6

kudos to BMW for doing the right thing though. I would ask for some icing on this cake though... it's "quite an inconvenience"

This. As well as the 'you guys sold me a car that was submerged in sea water?!?' bit. Car should have never been put on the lot.

Beowulf65 · 08-21-2015, 11:07 AM

Quote:

Originally Posted by 335i_4D

Humm...

Time to address order mistakes, nice-to-have you didn't take on 1st run, engine or drivetrain regrets... //M !

Sad for you if your car was exactly the way you wanted it, but on the other hand, another brand new car for you.

Maybe the next one could be an ED (since you have a loaner during that time)...

Ohhhh, sooo much ideas !

What is an "ED"?

Beowulf65 · 08-21-2015, 11:08 AM

Quote:

Originally Posted by exl_ent_v6

kudos to BMW for doing the right thing though. I would ask for some icing on this cake though... it's "quite an inconvenience"

Right on...no kidding!

CalCarNut · 08-21-2015, 12:37 PM

2016 ZHP 435 as a replacement for the inconvenience and emotional damages

for the price of a 320i

Beowulf65 · 08-21-2015, 01:09 PM

Quote:

Originally Posted by SoCalDave

2016 ZHP 435 as a replacement for the inconvenience and emotional damages

for the price of a 320i

Don't want the ZHP...lowers the ride height and we travel in country areas where that is not a good idea. I feel so inconvenienced and emotionally damaged that I will need to watch something like Armageddon with many cars destroyed by asteroids the size of Volkswagens...while drinking some Grand Marnier Louis Alexandre!

435MSport6Speed · 08-21-2015, 01:16 PM

Quote:

Originally Posted by SoCalDave

2016 ZHP 435 as a replacement for the inconvenience and emotional damages

for the price of a 320i

Well played....

kent11202 · 08-21-2015, 02:34 PM

Quote:

Originally Posted by Beowulf65

What is an "ED"?

Something related to Viagra?

08-20-2015, 10:04 PM	#1
Beowulf65 Lieutenant 122 Rep 436 Posts Drives: 2016 435i xDrive Gran Coupé Join Date: Apr 2015 Location: Canada iTrader: (0) Garage List 2016 BMW 435ix Gran ... [0.00]	Holy Mackerel...our entire car has been recalled! This is so unbelievable and I have never heard of this happening before: we have been informed by our BMW service manager that our entire car has been recalled and will be replaced. We really like the car and are in shock! Apparently when a number of vehicles (our VIN was one of 5 in our region) were delivered to Halifax they were exposed/doused in sea water during the unloading process. Our car was identified as affected as they had the VINs of the cars that were in the affected area on the ship/dock. We are on holiday and I have been instructed to bring our car to the dealer when we return. We will be provided with a loaner until our replacement car arrives. The service manager said that he has never heard of BMW doing this and that he thought it was remarkable that the company was stepping up with this response.
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08-20-2015, 10:42 PM	#2
Livfast335 Lieutenant 175 Rep 514 Posts Drives: 2022 BMW M340 X-Drive Join Date: Feb 2015 Location: Montreal iTrader: (1)	Wow! Really? How long did you have the car? __________________ 2022 BMW M340 X-Drive 2020 BMW X3 30i M-Package (retired) 2018 BMW 440i X-Drive Gran Coupe l Premium Enhanced Package l M-Performance Package + M-Performance Pack 2 (retired) 2013 BMW 335i X-Drive (retired)
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08-21-2015, 01:27 AM	#3
Aaaaaaaaa Banned 7559 Rep 5,056 Posts Drives: The other M3 Join Date: Oct 2014 Location: So Cal iTrader: (0)	Can you see any evidence of this on the car?
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08-21-2015, 05:09 AM	#4
G30 B58 Pace Car Driver 1548 Rep 3,164 Posts Drives: '22 AW G30 B58 M-Sport Join Date: May 2014 Location: my garage in PA iTrader: (0)	I'll have a large popcorn please.
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08-21-2015, 05:32 AM	#5
rolltidef32 National Championship #17 and Counting! 793 Rep 1,508 Posts Drives: 2018 BMW i3s and 2019 X5 Join Date: Jan 2015 Location: Atlanta, GA iTrader: (0)	That's awesome customer service, even though you haven't felt any ill effects... yet. Seawater will eventually corrode some systems and parts, should build over time. Plus, if water got up the air intake, that means it got into the engine. Long/short - your car is totaled and will either be scrapped, or used for research on the effects. Following Hurricane Katrina, there were a ton of watered BMWs on the used market. Poor suckers never fully comprehended why their cars were so messed up. By the way, tough to see water submersible effects in the interior; carpet can be replaced. You need to get down on the ground with a flashlight or put it on a lift and check the undercarriage. I bet you see premature rust. Also the Pistons likely have some build up in excess. __________________ 2018 i3s - Melbourne Red, Tera World, Ceramic Film all windows Packs: Technology, Driver Assistance, HK Audio, Park Distance Control
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08-21-2015, 06:45 AM	#6
spuntyb Brigadier General 4055 Rep 4,981 Posts Drives: 2019 F90 Competition Join Date: Aug 2013 Location: USA iTrader: (0)	Wow. Good on them. Sea water could either have no effect for many years or completely bork your engine before 5k miles. Glad they stepped up! __________________ <b>2023 M5C SRG\|Aragon \|\| 2018 Macan GTS</b> 2019 F90 Comp MBB\|Black (sold) 2018 F80 ZCP TB\|SS (sold) 2015 F30 335 AW\|CR (sold) 2015 F31 MG\|CR (sold) 2011 E90 JB\|Oyster (sold)
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08-21-2015, 07:19 AM	#7
CHCCubs Colonel 97 Rep 2,101 Posts Drives: 2013 BMW 328i xDrive Sport Join Date: Apr 2009 Location: Toronto, ON, Canada iTrader: (0)	Saw this on the news a few weeks ago. Seems to be related to the cars that were stuck for several weeks at the port due to winter storms. http://www.cbc.ca/news/canada/nova-s...orms-1.3179521 __________________ 2013 BMW 328i xDrive Sport Line Mineral Grey on Everest Grey
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08-21-2015, 08:06 AM	#11
Dang3r Schmollbraten 12512 Rep 1,985 Posts Drives: M4CPC // HP4 Comp. Join Date: Jun 2015 Location: Liandri Central Core iTrader: (0)	I come originally from an Island with salt water surrounded and I can tell you from experience, that cars who are not proper surface protected and/or had already some spots into the surface, the salt water is very agressive, even its only the moisture waving around the island. The closer to coast, the heavier are the damage. But you have to see this on a long term, before its obviously, that something has damaged you car. Anyway, with intensive contact of salty water or just steady spray with it, the cornerstone for any damage is laid. __________________ Citizen of ///M - Town, where too much is just right Some say, that my scrotum has its own small gravity field and when Im slowing down that brake lights come on at my buttox
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08-21-2015, 09:34 AM	#13
335i_4D Now in the dark side ! 65 Rep 1,136 Posts Drives: 2011 911S 997.2 Cab Join Date: Feb 2010 Location: The Great North iTrader: (3)	Humm... Time to address order mistakes, nice-to-have you didn't take on 1st run, engine or drivetrain regrets... //M ! Sad for you if your car was exactly the way you wanted it, but on the other hand, another brand new car for you. Maybe the next one could be an ED (since you have a loaner during that time)... Ohhhh, sooo much ideas ! __________________ Present: 2011 Porsche Carrera S Cab, white (Now on the dark side!) BMW X3 M40i (wifey) Past:2012 335i Sport Black, 20" 356 wheels, M Sport Aero, MPE (Sold -kinda missed) 2010 X5 35d Black fully loaded (Sold) 2007 335i sedan Antracite (Sold and missed !)
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08-21-2015, 10:11 AM	#15
jd_perspective Captain 344 Rep 906 Posts Drives: 2016 X3 35i M-Sport Join Date: Nov 2014 Location: Orlando, FL iTrader: (0)	kudos to BMW for doing the right thing though. I would ask for some icing on this cake though... it's "quite an inconvenience" __________________ 2016 X3 35i M-Sport 2019 440i Coupe M-Sport - Retired 2018 330i Sedan M-Sport - Retired 2015 428i Gran Coupe M-Sport - Retired
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08-21-2015, 12:37 PM	#19
CalCarNut Brigadier General 1061 Rep 3,258 Posts Drives: 2015 F36 Jet Black Sport Line Join Date: Apr 2015 Location: Blue Skies iTrader: (0) Garage List 2012 BMW X3 [0.00] 2015 BMW 428i Gran ... [10.00] 1996 Chevrolet Impa ... [8.00]	2016 ZHP 435 as a replacement for the inconvenience and emotional damages for the price of a 320i __________________ 2015 BMW F36 428i JetBlack. Sport Line Edition 25% 3M Tint\|
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