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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > Regional Forums > USA - Northwest > I miss BMW dealerships in the PNW..
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      07-01-2017, 03:24 PM   #1
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Drives: F32 435i m Sport
Join Date: Apr 2017
Location: Southern California

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I miss BMW dealerships in the PNW..

I recently moved out of the PNW to southern California, and brought my 435i to its first service at a local dealer in the SD area. Wow, do I miss the service at our better PNW dealerships like BMW Portland and Northwest (sorry Kuni, your service sucks ass).

The service advisors down here are assholes...Bad attitude from the moment you walk into the door, won't even crack a smile, and just act generally uninterested in helping you out. Doing a routine checkup and my local dealer said it won't even be seen for the next 2-3 days, and won't be available till Wednesday/Thursday. Didn't really expect anything better, but disappointed nonetheless.
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      07-06-2017, 11:49 PM   #2
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Drives: 2015 328i F31 M-Sport
Join Date: Jun 2014
Location: Portland, OR

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Yeah I road-tripped from PDX to San Jose a few weeks ago, when it was like 95 fucking degrees out, and my AC blower went out. Local dealerships were all completely less than sympathetic to my situation. Called my *stellar* service advisor, Alex Bush, at Portland BMW and she was able to rattle chains enough to get me in for a quick service before I left. Mindblowing the difference in customer service. That said, Kuni can suck my left nut for how bad their service is. They will never see another dime of my business.
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