View Poll Results: Do you have rusty seat frame bases or hinges? | |||
Yes, my seat frames are all red. | 22 | 18.97% | |
Yes, but a few red spots. | 44 | 37.93% | |
No, mine is clean. | 32 | 27.59% | |
Don't want to look under the seats. | 20 | 17.24% | |
Multiple Choice Poll. Voters: 116. You may not vote on this poll |
Post Reply |
|
Thread Tools | Search this Thread |
12-21-2012, 10:33 AM | #46 |
Private First Class
46
Rep 119
Posts |
No rust, jan 2012 build.. Of course this is Arizona, nothing rusts here!
__________________
"Mankind requires 4 elements to survive on this planet...
Air, Water, Fire and Sportscar" -Bill Frank |
Appreciate
0
|
12-21-2012, 06:38 PM | #47 |
Private First Class
17
Rep 148
Posts |
JUST SPOKE WITH BMWNA....
I just got off the phone with a very nice lady at BMWNA. We have been playing phone tag for a couple weeks now and I finally got to speak with her about the rust issue. She said this was the first time that she personally had heard of the issue. I told her about the extent of people this is affecting and that there are still people out there that are being turned down by the dealer saying 'Its Normal'.... ITS NOT NORMAL. She said if anyone else that I know is having this issue with the dealer refusing to fix it, they should contact BMWNA directly. Once they get enough complaints they will release a bulletin about the issue. Its something that SHOULD be fixed... Dont let this slide! Dont take BS from the dealer! You're 'new' car should NOT have rust in it! My dealer is replacing both the seat frames. They are, however, on back order right now.. prob because of all the people who are getting them replaced because of the rust. BMWNA Phone #800-831-1117 (I live in SoCal, so the number may be different depending on where you live) But they can get you to the right place. PLEASE CALL! The more people they get calling in about this rust issue, the better the chance they will release an official bulletin.
__________________
2012 328i F30/ Window Tint, M-Performance Kidney Grilles, Sport Front Trim Pieces with Whiskers, VMR V721s 19x8.5 F/19x9.5 R, (Coilovers Coming Soon!) |
Appreciate
0
|
12-21-2012, 08:23 PM | #48 |
Colonel
155
Rep 2,266
Posts |
LOL. That is the truth! That's why they store all those old airliners and warbirds in the desert.
__________________
F30 Sapphire Black M-Sport 335i 6MT
|
Appreciate
0
|
12-23-2012, 07:59 AM | #49 |
First Lieutenant
244
Rep 374
Posts
Drives: 2017 540i
Join Date: Jun 2012
Location: Charlotte, NC
|
After reading this thread I checked my car (June 12 build) and sure enough I have some surface rust spots on the underside seat frames and the outer hinges. Took the car to the local dealer yesterday and the SA said "some surface rust is normal". I responded that it is about as normal as a car that was in a flood. He was sympathetic after we talked a bit and informed me to bring the car back on a scheduled day to have the district manager be present to look at the issue.
After reading that others had more success with utilizing BMW NA, I am thinking that a call to them ahead of time would ensure everyone is aware of the situation prior to my car being in as scheduled.
__________________
2017 540i :: 2006 M3 :: 2012 328i Sport Line (sold)
|
Appreciate
0
|
01-04-2013, 01:03 PM | #51 |
Private
5
Rep 87
Posts
Drives: 2013 328i xDrive
Join Date: Nov 2012
Location: Canada
|
|
Appreciate
0
|
01-04-2013, 02:08 PM | #52 |
Banned
22
Rep 272
Posts |
Reading this thread I'm very grateful of 2 things:
- The Internet in general and this forum in particular for the amazing power and knowledge it gives us as consumers. - To have decided to wait until 2013 to buy the car so most issues like this will be fixed! |
Appreciate
0
|
01-04-2013, 03:06 PM | #53 |
Private
5
Rep 87
Posts
Drives: 2013 328i xDrive
Join Date: Nov 2012
Location: Canada
|
|
Appreciate
0
|
01-04-2013, 03:18 PM | #54 |
Colonel
155
Rep 2,266
Posts |
Well I waited until 2013, but a couple months too early
__________________
F30 Sapphire Black M-Sport 335i 6MT
|
Appreciate
0
|
01-04-2013, 03:23 PM | #55 |
Private
3
Rep 65
Posts |
my hinges and frames are on order and being replaced with no arguement from my dealer or BMWNA
__________________
2013 335i M sport 6MT --Sapphire Black Metallic/Black Dakota, premium package, technology package, dynamic handling, black grilles, 5% tint--
|
Appreciate
0
|
01-04-2013, 03:48 PM | #56 |
Second Lieutenant
630
Rep 226
Posts |
Unfortunately my Sept 2012 build has the following:
[/URL] I called the service manager and left a message as well as emailed him these pics. I will let you know how they respond. BMW ownership is not seeming so great right now but I'm hoping they come through with the service. |
Appreciate
0
|
01-04-2013, 04:10 PM | #57 | |
Private
5
Rep 87
Posts
Drives: 2013 328i xDrive
Join Date: Nov 2012
Location: Canada
|
Quote:
You can send an email to BMW Canada, and they will contact your dealer to take some photos when you bring in your car. IMHO, your seat frames must be replaced.... Please let us know the progress. Thx. |
|
Appreciate
0
|
01-04-2013, 05:43 PM | #58 | |
Second Lieutenant
630
Rep 226
Posts |
Quote:
Was there an email you have for them? I only see the online form here: http://www.bmw.ca/ca/en/general/contact/contact.html but no actual email. For some reason the form doesn't recognize that is has been filled in on my laptop and won't send. Thanks |
|
Appreciate
0
|
01-07-2013, 10:12 AM | #59 | |
Private
5
Rep 87
Posts
Drives: 2013 328i xDrive
Join Date: Nov 2012
Location: Canada
|
Quote:
If your online form is not working, please try direct email "customer.service@bmw.ca" You may need to include your VIN info. |
|
Appreciate
0
|
01-07-2013, 08:59 PM | #60 |
Second Lieutenant
630
Rep 226
Posts |
Thank you. I just sent the email and pics, we'll see how they respond. I'll let you guys know.
Last edited by hrosenberg33; 01-07-2013 at 09:55 PM.. |
Appreciate
0
|
01-07-2013, 09:22 PM | #61 |
Registered
0
Rep 3
Posts |
|
Appreciate
0
|
01-08-2013, 05:15 AM | #62 |
Registered
0
Rep 1
Posts |
Rusty 320D
Took a picture under my seat and found this last week. Went to Auto Bavaria - dealer in Malaysia , they snap a photo and probably ordered new seats to replace them. The rust is ridiculous along with knocking sound when going over a bump and other issues.
|
Appreciate
0
|
01-08-2013, 10:06 AM | #63 | |
Private
5
Rep 87
Posts
Drives: 2013 328i xDrive
Join Date: Nov 2012
Location: Canada
|
Quote:
Good to hear that your dealer is willing to replace the seats. Please inform us after your seats are replaced with shiny new ones |
|
Appreciate
0
|
01-09-2013, 04:24 PM | #64 |
Private First Class
10
Rep 155
Posts |
Mine was in for BMW rep to inspect today. SA just called to say my seat frames will be replaced! Oddly, the rep instructed the SA to have the frames 'painted' for rust protection prior to installing in my car. I'm wondering if BMW is now using up their inventory of non-galvanized F30 seat frames and addressing rust prevention measures themselves. Hope this doesn't come back to haunt me. But, I'm good with how they're handling it.
As an aside, they also addressed a factory recall...electronic/firmware. I'm guessing FEM related but I'll find out when I get the car this afternoon. |
Appreciate
0
|
01-09-2013, 04:41 PM | #65 | |
Colonel
155
Rep 2,266
Posts |
Quote:
__________________
F30 Sapphire Black M-Sport 335i 6MT
|
|
Appreciate
0
|
01-09-2013, 05:22 PM | #66 |
Private
12
Rep 65
Posts |
Pitty, a car seems to be perfect, but now ... nothing is perfect in the world. I saw other cheaper cars have the seat base painted under both the front and rear seats, but has BMW simply forgotten it?
Maybe there will be a new option code "NRS" in 2014 model year, for non-rusty seat base? |
Appreciate
0
|
Post Reply |
Bookmarks |
|
|