[Dr Forinor]

Originally Posted by Sullym6

That?s a shame to hear that headoffice at DMS aren?t interested. Hope you get it sorted and sorry I can?t be of any help

I was/am surprised at the reception I have been getting I must admit.

Thanks for trying anyway mate, appreciated!

[McBeemer]

Originally Posted by Dr Forinor

Do you know of any reliable, decent companies in Scotland that will do a good remap?

Your question was a dealer in Scotland, so Falkland Performance Centre in Glenrothes, who are a Superchips agent. They did my 320d which ran faultlessly for over 50k miles with the remap & they are also very helpful.

That said, I am considering using Avon on my new 335d, whom Darth Helmut has used on his 435d and rates highly. They are based in Bristol.

[Dr Forinor]

Originally Posted by McBeemer

Your question was a dealer in Scotland, so Falkland Performance Centre in Glenrothes, who are a Superchips agent. They did my 320d which ran faultlessly for over 50k miles with the remap & they are also very helpful.

That said, I am considering using Avon on my new 335d, whom Darth Helmut has used on his 435d and rates highly. They are based in Bristol.

Yes I remember you saying.

Why are you not going with Falkland Performance for your 335d?

[McBeemer]

I'm still undecided, but the torque graph on the Avon map looks very good. I've still to get in touch with Falkland to see if they have a more up to date graph available. They were very good to deal with last time round, although I never had to test their after sales since it's never been required!!

[1966-TR4]

It is either the map or the throttle position sensor. If you had a petrol it might be a sticky throttle body or similar.

[NanasBack]

I think there used to be two sensors in the pedal unit. Position values were compared and a fault flagged if they were significantly different. Have you checked for a fault code?

[Dr Forinor]

Originally Posted by NanasBack

I think there used to be two sensors in the pedal unit. Position values were compared and a fault flagged if they were significantly different. Have you checked for a fault code?

I don't know how to do that?

[Dr Forinor]

Originally Posted by 1966-TR4

It is either the map or the throttle position sensor. If you had a petrol it might be a sticky throttle body or similar.

I'll try and get BMW to check it?

[HighlandPete]

Originally Posted by Dr Forinor

I'll try and get BMW to check it?

Surely you need to get the map off, to prove whether the issue is there at present, (or not), without the map.

Originally Posted by Dr Forinor

I had the car for a couple of weeks before I got my remap done, and never experienced this issue once. It was only after the remap that I experienced this.

Or are you flagging the map to the dealer, to explain when the issue came about? If not, won't it get complicated, if they waste time, to then find a map is on the car.

[Dr Forinor]

HighlandPete Well this is the advice I'm trying to get from you knowledgeable folk. The guy I spoke to from the remap company is adamant his remap that was applied had been checked over by more than 1 person in his team and that it should not be causing the problem that I'm describing. He said it's to do with something else on the car.

According to him, one of the other cars he's remapped was an M5 who was having issues with whatever. The owner of the M5 took it to BMW without removing the map, BMW did a whole lot of tests on the M5 and eventually found the problem but never found that it had been remapped. His words.

So which way do I go?

[Dr Forinor]

The car is booked in with BMW this Wednesday, (with the map in place).

[dopper99]

Without removing the remap it’s a bit of a gamble taking it to the dealer. The way your car is at the moment – you've no warranty on many engine/gearbox related components *IF* they find the remap.

But there have been comments on here that dealers have not found DMS remaps, so hopefully you will be ok. That’s unless they drive it of course.

[HighlandPete]

Originally Posted by dopper99

Without removing the remap it’s a bit of a gamble taking it to the dealer. The way your car is at the moment – you've no warranty on many engine/gearbox related components *IF* they find the remap.

But there have been comments on here that dealers have not found DMS remaps, so hopefully you will be ok. That’s unless they drive it of course.

Can depend on how the engine is interrogated. Something really odd it can be linked to Germany. BMW will know, if they 'want' to find the map.

[Dr Forinor]

So the majority (and safe) advise is to have remap removed first?

[Dr Forinor]

Only reason for my confusion is because DMS are adamant that it simply cannot be the remap at fault, and the reluctance of removing it.

[HighlandPete]

Originally Posted by Dr Forinor

Only reason for my confusion is because DMS are adamant that it simply cannot the remap at fault, and the reluctance of removing it.

Surely DMS, or one of their agents, have the facilities to run BMW diagnostics on your car, without getting BMW involved at this stage.

[Dr Forinor]

Originally Posted by HighlandPete

Surely DMS, or one of their agents, have the facilities to run BMW diagnostics on your car, without getting BMW involved at this stage.

When I told them the issue, on more than 1 phone call, their reply was basically "it's nothing to do with our remap, it's your car, you need to get your car checked". And I'm pretty much quoting there.

The whole demeanour over the phone isn't of a company/person (I have only had contact with the same person each time) who wants to be helpful. If they had said "let us try and diagnose your car" I would have absolutely jumped at the chance.

[Sullym6]

I know this thread isn?t about bashing DMS but it is making me rather angry as this is the end part of an email sent to me from DMS

?This price includes our full aftersales software support package, this is three years of unlimited callouts to either reinstall the software if it is overwritten during a software update from the main dealer, also if it is going in for any warranty work where the car will be test driven we will revert the car to standard to ensure the obvious power increases do not provoke any questioning from the warranty manager. These callouts are unlimited, free of charge, and we will come to any location required. This is the additional value that you are paying for with a DMS remap.?

Glad I didn?t choose them

[McBeemer]

Originally Posted by Sullym6

I know this thread isn?t about bashing DMS but it is making me rather angry as this is the end part of an email sent to me from DMS

?This price includes our full aftersales software support package, this is three years of unlimited callouts to either reinstall the software if it is overwritten during a software update from the main dealer, also if it is going in for any warranty work where the car will be test driven we will revert the car to standard to ensure the obvious power increases do not provoke any questioning from the warranty manager. These callouts are unlimited, free of charge, and we will come to any location required. This is the additional value that you are paying for with a DMS remap.?

Glad I didn?t choose them

It doesn't stack up financially for them to do everything mentioned

[dopper99]

Originally Posted by Dr Forinor

So the majority (and safe) advise is to have remap removed first?

I see you have a couple of options:

1) Leave the remap on and take it to the dealer and hope they don’t find the remap – find the fault and fix it.
2) Take the remap off to see if the fault goes away – if it does then kick DMS’s ass. If the fault is still there, take it to the dealer with the confidence that it should get fixed without the worry of the remap and warranty issues.

To me the logical thing to do as Pete said is get the map removed and see how the car performs as a stock car.

[Dr Forinor]

I've contacted DMS to get my remap removed. I'm waiting on a call back from them, which realistically means I will be calling them back - as they have never once returned any of my calls since this issue started.

[DriveS]

I second option 2. As you mentioned the issue started when you got the map on. So its either the map or a high chance that the map caused whatever issue you have.

If DMS are so confident that the map will not be found, then tell them they can pay for any work that BMW charge for if they find the map, when it should have been warranty. Why should you take the risk?

How soon after driving the car with the map on did the issue start?