BMW Assist

tony20009 · 09-04-2012, 11:59 AM

Finally, BMW Assist came in handy for me. I went to the grocers yesterday a.m. to buy some stuff for my Labor Day cookout and as I was putting the stuff in I sat my keys in the trunk, and then inadvertently closed the trunk.

Since I don't have comfort access on my car, my keys were locked in the trunk. (I don't know why it works the way it does, but you can unlock the trunk and the rest of the car stays locked, and when you close the trunk it stays locked as well.)

Called BMW Assist and they unlocked my car and I was on my way in five minutes. This worked out great as there was no cop around to jimmy the car open and no potential car thieves were in the vicinity either. As I had a lot of frozen and perishable foods and it was hot, I was most happy for BMW Assist.

Yes, I had other ways to get the car unlocked, but none as fast as BMW Assist (or a cop or a car thief...LOL).

ric124 · 09-05-2012, 02:22 PM

Quote:

Originally Posted by tony20009

Finally, BMW Assist came in handy for me. I went to the grocers yesterday a.m. to buy some stuff for my Labor Day cookout and as I was putting the stuff in I sat my keys in the trunk, and then inadvertently closed the trunk.

Since I don't have comfort access on my car, my keys were locked in the trunk. (I don't know why it works the way it does, but you can unlock the trunk and the rest of the car stays locked, and when you close the trunk it stays locked as well.)

Called BMW Assist and they unlocked my car and I was on my way in five minutes. This worked out great as there was no cop around to jimmy the car open and no potential car thieves were in the vicinity either. As I had a lot of frozen and perishable foods and it was hot, I was most happy for BMW Assist.

Yes, I had other ways to get the car unlocked, but none as fast as BMW Assist (or a cop or a car thief...LOL).

you could have used the BMW remote app to unlock the car.

SomeRandomer123 · 09-05-2012, 04:51 PM

Quote:

Originally Posted by CoolDude196

That's strange, I can't open the boot without unlocking the car... Someone told me BMW did that to prevent the exact event you described?
A very useful feature Assist is... Glad you were on your way without fuss

+1

lukster · 09-05-2012, 05:08 PM

i had comfort access (keyless-go) on my car before and whenever i left the key in the trunk, the lid would always pop open. that was a nifty feature. however, i do not have it on my f30 but noticed that the driver's door will automatically unlock when i pop the lid open.

LousyShot · 09-05-2012, 10:49 PM

There is a switch in the glove compartment that secures the trunk so that it remains locked even when the doors are unlocked with the remote. You can still open the trunk with the remote or the switch in the driver's footwell, but can't open it from outside the car unless you reposition the switch in the glove compartment.

tony20009 · 09-06-2012, 09:11 AM

Quote:

Originally Posted by LousyShot

There is a switch in the glove compartment that secures the trunk so that it remains locked even when the doors are unlocked with the remote. You can still open the trunk with the remote or the switch in the driver's footwell, but can't open it from outside the car unless you reposition the switch in the glove compartment.

Thanks. I knew about that switch, though I'd forgotten about it after having set is some 5 years ago. It was only after having locked myself out of the car that I came to rue that decision. LOL

raleedy · 09-06-2012, 11:57 PM

It's great that you finally got to use BMW assist. I hope you also get to use your fire insurance soon.

tony20009 · 09-07-2012, 08:07 AM

Quote:

Originally Posted by raleedy

It's great that you finally got to use BMW assist. I hope you also get to use your fire insurance soon.

Thanks for your kind thought. And for your rude curse, I return it and bid it manifest in kind.

snowghost · 09-07-2012, 02:10 PM

Quote:

Originally Posted by tony20009

Thanks for your kind thought. And for your rude curse, I return it and bid it manifest in kind.

+1

verbs · 10-01-2012, 01:57 AM

Quote:

Originally Posted by ric124

you could have used the BMW remote app to unlock the car.

Is it available in the US? I thought it wasn't.

shutterlife · 10-01-2012, 02:58 AM

Quote:

Originally Posted by verbs

Quote:

Originally Posted by ric124

you could have used the BMW remote app to unlock the car.

Is it available in the US? I thought it wasn't.

Yes it's available. I leave my keys in my car in the garage and use the app to lock and unlock the car.

J1n · 10-01-2012, 05:59 AM

What's the app called? Do they have it in Au?

ric124 · 10-01-2012, 07:08 AM

Quote:

Originally Posted by ric124

you could have used the BMW remote app to unlock the car.

Quote:

Originally Posted by verbs

Is it available in the US? I thought it wasn't.

Yeh the app is available in the US, I downloaded it in February and I'm sure it's been available before that. I use it pretty much everyday, it's a lot easier to send destinations to the nav than to type it in even while driving!

verbs · 10-02-2012, 02:00 AM

Quote:

Originally Posted by ric124

Yeh the app is available in the US, I downloaded it in February and I'm sure it's been available before that. I use it pretty much everyday, it's a lot easier to send destinations to the nav than to type it in even while driving!

I downloaded the app and it's asking for either the My BMW user name/password or the ConnectedDrive user name/password.

I typed in what I thought was my user name and password for my bmw and it didn't work.....the same one I used to track my car's shipping progress. Is that what you used?

ric124 · 10-02-2012, 07:06 AM

Quote:

Originally Posted by ric124

Yeh the app is available in the US, I downloaded it in February and I'm sure it's been available before that. I use it pretty much everyday, it's a lot easier to send destinations to the nav than to type it in even while driving!

Quote:

Originally Posted by verbs

I downloaded the app and it's asking for either the My BMW user name/password or the ConnectedDrive user name/password.

I typed in what I thought was my user name and password for my bmw and it didn't work.....the same one I used to track my car's shipping progress. Is that what you used?

It's your BMW assist credentials.

zibawal · 10-02-2012, 10:48 AM

Same thing it is not taking my ID

ric124 · 10-02-2012, 10:56 AM

Quote:

Originally Posted by zibawal

Same thing it is not taking my ID

Here is what you can do. Sit in your car with the app ready and press the SOS button on your roof. Tell them you are having issues setting up your BMW remote app. They will ask you a few questions to make sure they know who they are talking to. Then they should help u with your login info.

verbs · 10-02-2012, 03:03 PM

Quote:

Originally Posted by zibawal

Same thing it is not taking my ID

Here's what they told me...they said you have to type in your email address in all capital letters or it won't work for user name, and that the default password if you haven't set the car up is "BMW"

Hope that helps.

verbs · 10-02-2012, 03:05 PM

Quote:

Originally Posted by ric124

Yeh the app is available in the US, I downloaded it in February and I'm sure it's been available before that. I use it pretty much everyday, it's a lot easier to send destinations to the nav than to type it in even while driving!

Do you have an I-Phone? I downloaded the app for android and it has all of the features you do except for the most important one I wanted, which is the PreCondition feature? Do you have to have comfort access or some other option on the car to get that? My app has all the other features you do.

Frogman · 10-02-2012, 03:21 PM

Quote:

Originally Posted by verbs

Do you have an I-Phone? I downloaded the app for android and it has all of the features you do except for the most important one I wanted, which is the PreCondition feature? Do you have to have comfort access or some other option on the car to get that? My app has all the other features you do.

It doesn't work on my iPad or iPhone either. I have CA.

The pre-conditioning doesn't look like it's enabled on the F30's, I don't know why.

ric124 · 10-02-2012, 03:52 PM

Quote:

Originally Posted by ric124

Yeh the app is available in the US, I downloaded it in February and I'm sure it's been available before that. I use it pretty much everyday, it's a lot easier to send destinations to the nav than to type it in even while driving!

Quote:

Originally Posted by verbs

Do you have an I-Phone? I downloaded the app for android and it has all of the features you do except for the most important one I wanted, which is the PreCondition feature? Do you have to have comfort access or some other option on the car to get that? My app has all the other features you do.

Oops my bad I posted an old pic. Here u go

verbs · 10-02-2012, 05:09 PM

Quote:

Originally Posted by Frogman

It doesn't work on my iPad or iPhone either. I have CA.

The pre-conditioning doesn't look like it's enabled on the F30's, I don't know why.

Ugh.

That was the main reason I wanted the app. Drat.

09-04-2012, 11:59 AM	#1
tony20009 Major General 1045 Rep 5,660 Posts Drives: BMW 335i - Coupe Join Date: Jun 2009 Location: Washington, DC iTrader: (0)	BMW Assist - Finally Useful Finally, BMW Assist came in handy for me. I went to the grocers yesterday a.m. to buy some stuff for my Labor Day cookout and as I was putting the stuff in I sat my keys in the trunk, and then inadvertently closed the trunk. Since I don't have comfort access on my car, my keys were locked in the trunk. (I don't know why it works the way it does, but you can unlock the trunk and the rest of the car stays locked, and when you close the trunk it stays locked as well.) Called BMW Assist and they unlocked my car and I was on my way in five minutes. This worked out great as there was no cop around to jimmy the car open and no potential car thieves were in the vicinity either. As I had a lot of frozen and perishable foods and it was hot, I was most happy for BMW Assist. Yes, I had other ways to get the car unlocked, but none as fast as BMW Assist (or a cop or a car thief...LOL). __________________ Cheers, Tony ------------------------------------------------------------------------------------------ '07, e92 335i, *Sparkling Graphite, Coral Leather, Aluminum, 6-speed*
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09-05-2012, 05:08 PM	#4
lukster Enlisted Member 2 Rep 41 Posts Drives: like a granny Join Date: Jul 2012 Location: Los Angeles, CA iTrader: (1)	i had comfort access (keyless-go) on my car before and whenever i left the key in the trunk, the lid would always pop open. that was a nifty feature. however, i do not have it on my f30 but noticed that the driver's door will automatically unlock when i pop the lid open.
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09-05-2012, 10:49 PM	#5
LousyShot Private First Class 49 Rep 158 Posts Drives: M340i xDrive Join Date: Jun 2006 Location: Arizona iTrader: (0)	There is a switch in the glove compartment that secures the trunk so that it remains locked even when the doors are unlocked with the remote. You can still open the trunk with the remote or the switch in the driver's footwell, but can't open it from outside the car unless you reposition the switch in the glove compartment.
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09-06-2012, 11:57 PM	#7
raleedy Colonel 160 Rep 2,248 Posts Drives: 2016 228i 6-speed Join Date: Jul 2005 Location: Portland, Oregon iTrader: (0)	It's great that you finally got to use BMW assist. I hope you also get to use your fire insurance soon.
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10-01-2012, 05:59 AM	#12
J1n Lieutenant Colonel 65 Rep 1,549 Posts Drives: R8 V8 '14 Join Date: Mar 2012 Location: Melbourne CBD iTrader: (0)	What's the app called? Do they have it in Au?
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10-02-2012, 10:48 AM	#16
zibawal Major 36 Rep 1,105 Posts Drives: 2012 X5D Join Date: Aug 2006 Location: SFO BAY AREA iTrader: (0)	Same thing it is not taking my ID
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