Warranty Claim 442M Wheel Corrosion?

CMACV · 06-10-2018, 07:24 AM

Just noticed some corrosion starting on one OSR wheel on my 335D Touring - see pic attached). Car is not even 2 years old and has covered only 20k. All wheels are otherwise in excellent nick with no kerbing or damage.

Dealer is trying to argue that this is probably caused by a stone chip (so NOT covered by warranty! but the bubbling is starting under the lacquer layer and all feels smooth to the touch - so I'm disputing that. Interesting that the corrosion is starting in an unusual place right in the middle of one polished 'rib' of the wheel - and not in the usual area around the hub.

Anyone had a similar problem and tried to claim under BMW warranty?

Rgds,
Clyde.

cfm56d7b · 06-10-2018, 07:09 PM

Interesting. Will inspect my wheels shortly. Please keep this thread updated. Thanks for sharing.

CMACV · 06-11-2018, 12:39 AM

Thanks - so after 2 weeks and no response from the dealer (not returning my calls) I emailed the owner of the dealership (Toby Partridge BMW Eastleigh) and copied BMW UK Customer Service. Dealer called me on Saturday to say they are still 'looking into the matter' whatever that means! Will update on progress......

Dyl360 · 06-11-2018, 10:10 AM

Very difficult to see in the photo but looks like filliform corrosion. Chances are the edge of the clearcoat has been penetrated, a common issue with diamond cut wheels.

I'd be interested to see if they resolve this under warranty or not.

perryo91 · 06-11-2018, 03:43 PM

I tried on my 403m wheels and it was a no-go, the adviser tried previously and was rejected by bmwus

IanW555 · 06-11-2018, 03:48 PM

All four wheels replaced on my wife’s F15 X5 under warranty. This is a known issue with BMW diamond cut wheels.

CMACV · 06-13-2018, 02:52 PM

UPDATE - Well hat's off to Partridge BMW at Eastleigh - fitted a brand new wheel and washed the car too FOC - so my faith in BMW is fully restored (for now;-)
Just goes to show what an email pointed in the right direction can do.....

Busa1 · 06-13-2018, 03:43 PM

Quote:

Originally Posted by CMACV

UPDATE - Well hat's off to Partridge BMW at Eastleigh - fitted a brand new wheel and washed the car too FOC - so my faith in BMW is fully restored (for now;-)
Just goes to show what an email pointed in the right direction can do.....

.

06-10-2018, 07:24 AM	#1
CMACV New Member 10 Rep 16 Posts Drives: Tanzanite Blue 335DXdrive F31 Join Date: Mar 2017 Location: Bournemouth iTrader: (0)	Warranty Claim 442M Wheel Corrosion? Just noticed some corrosion starting on one OSR wheel on my 335D Touring - see pic attached). Car is not even 2 years old and has covered only 20k. All wheels are otherwise in excellent nick with no kerbing or damage. Dealer is trying to argue that this is probably caused by a stone chip (so NOT covered by warranty! but the bubbling is starting under the lacquer layer and all feels smooth to the touch - so I'm disputing that. Interesting that the corrosion is starting in an unusual place right in the middle of one polished 'rib' of the wheel - and not in the usual area around the hub. Anyone had a similar problem and tried to claim under BMW warranty? Rgds, Clyde.
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06-10-2018, 07:09 PM	#2
cfm56d7b Lieutenant General 5884 Rep 10,256 Posts Drives: 2017 440i Gran Coupe & 2015 X5 Join Date: Nov 2012 Location: Orange County, CA iTrader: (2)	Interesting. Will inspect my wheels shortly. Please keep this thread updated. Thanks for sharing.
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06-11-2018, 12:39 AM	#3
CMACV New Member 10 Rep 16 Posts Drives: Tanzanite Blue 335DXdrive F31 Join Date: Mar 2017 Location: Bournemouth iTrader: (0)	Thanks - so after 2 weeks and no response from the dealer (not returning my calls) I emailed the owner of the dealership (Toby Partridge BMW Eastleigh) and copied BMW UK Customer Service. Dealer called me on Saturday to say they are still 'looking into the matter' whatever that means! Will update on progress......
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06-11-2018, 10:10 AM	#4
Dyl360 New Member 6 Rep 29 Posts Drives: M4, 540ci camaro. Join Date: Aug 2016 Location: UK iTrader: (0)	Very difficult to see in the photo but looks like filliform corrosion. Chances are the edge of the clearcoat has been penetrated, a common issue with diamond cut wheels. I'd be interested to see if they resolve this under warranty or not.
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06-11-2018, 03:43 PM	#5
perryo91 Captain 373 Rep 937 Posts Drives: 335 Join Date: Apr 2009 Location: Florida iTrader: (1)	I tried on my 403m wheels and it was a no-go, the adviser tried previously and was rejected by bmwus __________________ Hi
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06-11-2018, 03:48 PM	#6
IanW555 Second Lieutenant 485 Rep 226 Posts Drives: G81 M3T / X5 F15 30d Join Date: Sep 2017 Location: WILTS iTrader: (0) Garage List 2023 BMW M3T G81 [0.00] 2015 BMW X5 30d M S ... [0.00]	All four wheels replaced on my wife’s F15 X5 under warranty. This is a known issue with BMW diamond cut wheels.
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06-13-2018, 02:52 PM	#7
CMACV New Member 10 Rep 16 Posts Drives: Tanzanite Blue 335DXdrive F31 Join Date: Mar 2017 Location: Bournemouth iTrader: (0)	UPDATE - Well hat's off to Partridge BMW at Eastleigh - fitted a brand new wheel and washed the car too FOC - so my faith in BMW is fully restored (for now;-) Just goes to show what an email pointed in the right direction can do.....
	Appreciate 1 kern4174446.50 Quote