F30POST
F30POST
2012-2015 BMW 3-Series and 4-Series Forum
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > General F30 Sedan / F32 Coupe / F36 Gran Coupe Forum > Dealer or Indy Shop?
Extreme Powerhouse
Post Reply
 
Thread Tools Search this Thread
      05-31-2018, 11:41 PM   #1
car_driver
Enlisted Member
146
Rep
36
Posts

Drives: a car
Join Date: Nov 2017
Location: out there

iTrader: (0)

Dealer or Indy Shop?

My car is a 2013 328i with 87k miles. Entirely stock down to the tires. I used to DIY everything but I'm calling it quits.

Right now it's coming up on an oil change, front brakes and a brake fluid flush.

It seems like you need to build a relationship with an indy shop whereas the dealer is like shopping at target, idk I have almost no experience in this area.

I was thinking about having each do one of the smaller jobs and then go back to the one I like better for the brakes and all subsequent work.

What are your thoughts and experiences?
Appreciate 0
      06-01-2018, 12:41 AM   #2
jmg
Lieutenant General
jmg's Avatar
18657
Rep
14,107
Posts

Drives: G82 M4C X-Drive
Join Date: Mar 2013
Location: Orange County, CA

iTrader: (1)

Garage List
2022 G82 M4C X-Drive  [9.85]
2018 F80 M3 CS  [9.87]
2019 i3 BEV  [0.00]
Quote:
Originally Posted by Jrboulder View Post
My car is a 2013 328i with 87k miles. Entirely stock down to the tires. I used to DIY everything but I'm calling it quits.

Right now it's coming up on an oil change, front brakes and a brake fluid flush.

It seems like you need to build a relationship with an indy shop whereas the dealer is like shopping at target, idk I have almost no experience in this area.

I was thinking about having each do one of the smaller jobs and then go back to the one I like better for the brakes and all subsequent work.

What are your thoughts and experiences?
10 years of owning Audi's have taught me the value of a good specialized Indy shop. I would never go to the dealer outside of warranty. If you are in the Orange County, CA area I know of a good BMW shop. Otherwise hit up the regional forums.
__________________

2022 G82///M4 Competition X-Drive - KW-HAS, EBC Bluestuff, Millway Race Camber Plates, Cup2 Connect*, PSI High Flow Midpipe, Lightweight Front Lip, M Perf Flow Through Wing
Previous • 2018 F80 ///M3 CS • 2016 F80 ///M3
IG: Raging_G82
Appreciate 1
kern4174445.00
      06-02-2018, 04:44 PM   #3
Elvisfan
Major
516
Rep
1,452
Posts

Drives: 2018 430ix convertible MGM
Join Date: Jun 2016
Location: Illinois

iTrader: (0)

Quote:
Originally Posted by jmg View Post
10 years of owning Audi's have taught me the value of a good specialized Indy shop. I would never go to the dealer outside of warranty. If you are in the Orange County, CA area I know of a good BMW shop. Otherwise hit up the regional forums.
I go to the dealer. Especially since service is included for 3 years. I was looking at used cars. One of them had no service record on carfax. 40,000 miles and no service record. Immediately ruled out that one. I pay for service on our other car. Still go to the dealer.
Appreciate 0
      06-02-2018, 04:47 PM   #4
adhrp
Lieutenant Colonel
adhrp's Avatar
1263
Rep
1,583
Posts

Drives: 2020 M550i (G30)/2021 X3 (G02)
Join Date: Jun 2014
Location: FL

iTrader: (0)

Indy garage. Oil changes are priced well at dealers though, so I go either Indy or dealer depending on what's convenient. My indy does the service quickly, but the dealer has a way better waiting lounge

In terms of trust, I trust my indy and I'm usually skeptical of the dealer.
__________________
2020 M550i (G30) | Carbon Black/Black Nappa | DHP | DAP | Executive | Luxury Seating | Park Asst | Ceramic Controls | Front/Rear Heated Seats | 20" 668M wheels
2021 X3 (G02) | Dark Graphite Metallic/Cognac | Premium | DAP | Front/Rear Heated Seats

Sold/Retired: 2012 328i (F30)
Appreciate 0
      06-02-2018, 05:19 PM   #5
EBS0712
BMW CCA #257
74
Rep
185
Posts

Drives: 2014 F31 Wagon / 2020 G20
Join Date: Nov 2013
Location: Utah

iTrader: (0)

Try an indy shop. www bimmershops dot com is a good place to start.
There are a bunch of shops in your area listed with good reviews .........
__________________
2014 F31 328 xDrive Touring
2020 G20 330 xDrive Sedan
2023 G01 X3 xDrive
BMW CCA # 257
Appreciate 0
      06-02-2018, 10:49 PM   #6
jmg
Lieutenant General
jmg's Avatar
18657
Rep
14,107
Posts

Drives: G82 M4C X-Drive
Join Date: Mar 2013
Location: Orange County, CA

iTrader: (1)

Garage List
2022 G82 M4C X-Drive  [9.85]
2018 F80 M3 CS  [9.87]
2019 i3 BEV  [0.00]
Quote:
Originally Posted by Elvisfan View Post
I go to the dealer. Especially since service is included for 3 years. I was looking at used cars. One of them had no service record on carfax. 40,000 miles and no service record. Immediately ruled out that one. I pay for service on our other car. Still go to the dealer.
I was only referring to out of warranty repairs. Not the included maintenance. I take my BMWs to the dealer because I only keep them until the warranty expires. My other older cars out of warranty all go to indy shops and NEVER the dealer. They just charge too much.
__________________

2022 G82///M4 Competition X-Drive - KW-HAS, EBC Bluestuff, Millway Race Camber Plates, Cup2 Connect*, PSI High Flow Midpipe, Lightweight Front Lip, M Perf Flow Through Wing
Previous • 2018 F80 ///M3 CS • 2016 F80 ///M3
IG: Raging_G82
Appreciate 0
      06-02-2018, 11:01 PM   #7
Elvisfan
Major
516
Rep
1,452
Posts

Drives: 2018 430ix convertible MGM
Join Date: Jun 2016
Location: Illinois

iTrader: (0)

Quote:
Originally Posted by jmg View Post
I was only referring to out of warranty repairs. Not the included maintenance. I take my BMWs to the dealer because I only keep them until the warranty expires. My other older cars out of warranty all go to indy shops and NEVER the dealer. They just charge too much.
I appreciate that. I believe in having the dealer do maintenance so there are records. I know a lot of people do their own maintenance but,there are no records.
Appreciate 0
      06-03-2018, 10:41 AM   #8
chiefneil
Lieutenant Colonel
United_States
772
Rep
1,503
Posts

Drives: 2014 335i M-Sport
Join Date: Sep 2013
Location: Arizona

iTrader: (0)

Quote:
Originally Posted by Jrboulder View Post
I was thinking about having each do one of the smaller jobs and then go back to the one I like better for the brakes and all subsequent work.

What are your thoughts and experiences?
Sounds like way more trouble than it’s worth. Just hit up bimrs.org, bimmershops.com, and yelp to find a BMW or Euro specialist. Pick one and have them do the work and see how it goes.

For basic maintenance you’re not going to see any significant difference between shops. At least I really hope not, unless one of them truly sucks and screws up or tries to scam you. Where a good indy shines is diagnostic capability and knowledgeable advice, e.g. “while you’re doing x, it’s cost-efficient to also do y since we’ll be in there already”. You’re not going to get that from an oil change and brake fluid flush, but hopefully you’ll get some of it from yelp reviews.

One thing you might do, since it sounds like you want to assess them, is talk to them about options for brake pads while you’re there since it’s related to your job. See if they stock different makes and models, and whether or not they can talk intelligently about tradeoffs for performance vs wear vs noise vs dust.
Appreciate 0
      06-03-2018, 01:07 PM   #9
leejak
Private First Class
46
Rep
125
Posts

Drives: E92 M3, F12 6401ED, F32 428i
Join Date: Nov 2014
Location: So Cal

iTrader: (0)

Quote:
Originally Posted by jmg View Post
10 years of owning Audi's have taught me the value of a good specialized Indy shop. I would never go to the dealer outside of warranty. If you are in the Orange County, CA area I know of a good BMW shop. Otherwise hit up the regional forums.
Can you divulge on the good Indy shop in Orange County?.....two of my BMW’s. Are outside warranty period now....thx
Appreciate 0
      06-03-2018, 01:11 PM   #10
jmg
Lieutenant General
jmg's Avatar
18657
Rep
14,107
Posts

Drives: G82 M4C X-Drive
Join Date: Mar 2013
Location: Orange County, CA

iTrader: (1)

Garage List
2022 G82 M4C X-Drive  [9.85]
2018 F80 M3 CS  [9.87]
2019 i3 BEV  [0.00]
Quote:
Originally Posted by leejak View Post
Quote:
Originally Posted by jmg View Post
10 years of owning Audi's have taught me the value of a good specialized Indy shop. I would never go to the dealer outside of warranty. If you are in the Orange County, CA area I know of a good BMW shop. Otherwise hit up the regional forums.
Can you divulge on the good Indy shop in Orange County?.....two of my BMW’s. Are outside warranty period now....thx
Bavarian Autotech

https://yelp.to/qTKq/lZ8RKkzcsN
__________________

2022 G82///M4 Competition X-Drive - KW-HAS, EBC Bluestuff, Millway Race Camber Plates, Cup2 Connect*, PSI High Flow Midpipe, Lightweight Front Lip, M Perf Flow Through Wing
Previous • 2018 F80 ///M3 CS • 2016 F80 ///M3
IG: Raging_G82
Appreciate 0
      06-05-2018, 04:42 AM   #11
kingmonkey8
Lieutenant
81
Rep
552
Posts

Drives: BMW 428i
Join Date: Jan 2007
Location: UK

iTrader: (0)

I've had enough of dealers. My car has been plagued with a vibration issue that they fixed under warranty but now has comeback outside of warranty.
I find the dealers unhelpful and once your car is our of warranty they just don't want to know. I find them rude and unsympathetic so don't like talking to them and most of the time the people that work there have little knowledge of the cars.
Find yourself a good reliable indy. Maybe use a dealer for the oil change to get the service history. But these days they don't stamp the log book anymore. Service data is stored on the idrive.
Appreciate 0
      06-05-2018, 07:02 PM   #12
Sea-Tac
Major
Sea-Tac's Avatar
United_States
1453
Rep
1,487
Posts

Drives: 2108 X3 xDrive30i
Join Date: Apr 2018
Location: Bellevue, Wa

iTrader: (0)

Garage List
Stay with the dealer if you can. Indy shops used to be great, but now are having difficulty keeping good techs not to mention BMW diagnostic software, etc.
Appreciate 0
      06-20-2018, 02:37 AM   #13
car_driver
Enlisted Member
146
Rep
36
Posts

Drives: a car
Join Date: Nov 2017
Location: out there

iTrader: (0)

So I went down to a shop today and had them do the oil change and brake fluid flush.

This place has 3 locations and they only work on BMW and Mini.

Pricewise it came out to a little less than the dealer, but not much. But they also reset the airbag light and without even bringing it up fixed the panel under the transmission that was sagging. I feel like it was a good purchase.

The only issue was that they spilled brake fluid on my fender and I didn't notice it until tonight when it attracted enough dust to be obvious. Luckily it came out after 4 rounds of hand polishing the area.

I had them quote the front brake job and the parts prices they quoted with were 52% more than the same exact stuff at FCP Euro. I think I'll just hold onto that $312 premium for them to do it and I'll spill my own damn brake fluid, lol.
Appreciate 0
      06-20-2018, 09:41 AM   #14
metallicpea
Major
metallicpea's Avatar
712
Rep
1,329
Posts

Drives: 320i ZSP & E46 M3 6MT
Join Date: Feb 2016
Location: Chicagoland

iTrader: (1)

Quote:
Originally Posted by Jrboulder View Post
So I went down to a shop today and had them do the oil change and brake fluid flush.

This place has 3 locations and they only work on BMW and Mini.

Pricewise it came out to a little less than the dealer, but not much. But they also reset the airbag light and without even bringing it up fixed the panel under the transmission that was sagging. I feel like it was a good purchase.

The only issue was that they spilled brake fluid on my fender and I didn't notice it until tonight when it attracted enough dust to be obvious. Luckily it came out after 4 rounds of hand polishing the area.

I had them quote the front brake job and the parts prices they quoted with were 52% more than the same exact stuff at FCP Euro. I think I'll just hold onto that $312 premium for them to do it and I'll spill my own damn brake fluid, lol.
It's hard to pay for professional service after you have done it yourself for so long. I still try to do what I can for jobs where parts are expensive or the job has a decent amount of labor hours that I can do myself.

But, for certain jobs, especially messy ones or when specialized tools or equipment really help, I use both an indy shop and the dealer. My dealer is pretty fair for maintenance type stuff and if I need a big job done that I don't want to tackle myself for some reason, I use an independent shop. I keep a friendly relationship with both.
__________________
2002 325i sport - sold 2009 135i M sport - sold
2009 550i M sport - sold
2005 M3 6MT Jet Black w/Cinnamon
2016 F30 320i ZSP
2003 E46 325it ZSP 5MT
Appreciate 0
      06-20-2018, 11:07 AM   #15
yoon_209
Masterchief
yoon_209's Avatar
United_States
354
Rep
1,003
Posts

Drives: 20' BMW M340i
Join Date: Aug 2016
Location: Irvine, CA

iTrader: (1)

In my experience a good BMW indy shop will almost compare to a dealership...

Dealership charges around $150/hr. I've had most indy shops (euro shops) quote me around 100-130/hr.

Depending on what the service is you should shop around...

if you can jus do it yourself.
__________________
AWE Non-Res Touring | TE37 SL PW | Ohlins RT
Appreciate 0
      06-20-2018, 11:45 AM   #16
MacklinUSOB
Captain
United_States
518
Rep
891
Posts

Drives: f30 328i 6MT Sport
Join Date: Jan 2017
Location: Connecticut

iTrader: (0)

Indy shop 100% of the time if you're out of warranty and/or maintance coverage and aren't just doing it yourself. It is practically every dealer mechanics dream to work for or own a notable Indy shop, at the end of the day a dealer is strictly a house of margins that can stifle the talented. Price differential between the two vary by area, my local dealers are roughly 30% more than the several reputable Indy shops in my area (basing off actual quotes). My preferred Indy shop is SpeedSport Tuning in Danbury, CT. They have as many Porsches and R8's on their lot as the Porsche/Audi dealer does a mile down the road and they have excellent performance minded techs who have been building competitive cars for decades all while servicing everything down to old Jettas. Another Indy five miles down the road has a lot frequently full of early to late model Ferraris and Lamborghinis as well as pretty much any exotic you could think of. If you live in an affluent area there will more than likely be a shop like either of these that is far more than capable of handling our F30's whilst saving you money.

DIY when you can. There is no better peice of mind when it's your own hands and eyes doing the work.
__________________
328i RWD | MW on CRed Slick Top | 6MT | BM3 | MPE | GPlus FMIC | CSF Radiator | Millway Street Camber Plates & Monoballs | KW V2 6k/18k Swift Springs | F80 LCA/TS | SPL Bump Steer Kit | APEX SM-10 | R-S4 | DS2500 | RBF600 | SS Lines |
Past: E36 328is & E38 740i
Appreciate 0
      06-20-2018, 02:53 PM   #17
tex2670
Brigadier General
tex2670's Avatar
United_States
2411
Rep
4,439
Posts

Drives: '23 X1 28i xDrive
Join Date: Jan 2015
Location: Philly

iTrader: (0)

Garage List
Quote:
Originally Posted by Jrboulder View Post
My car is a 2013 328i with 87k miles. Entirely stock down to the tires. I used to DIY everything but I'm calling it quits.

Right now it's coming up on an oil change, front brakes and a brake fluid flush.

It seems like you need to build a relationship with an indy shop whereas the dealer is like shopping at target, idk I have almost no experience in this area.

I was thinking about having each do one of the smaller jobs and then go back to the one I like better for the brakes and all subsequent work.

What are your thoughts and experiences?
My 4/50 maintenance is up next month, and I plan on going to my local indy shop that I have used for 3 other cars.
Appreciate 0
      06-20-2018, 04:49 PM   #18
TXDaddy
Joint Chiefer
TXDaddy's Avatar
United_States
38
Rep
108
Posts

Drives: 328i XDrive
Join Date: Feb 2018
Location: DFW

iTrader: (0)

Quote:
Originally Posted by tex2670 View Post
My 4/50 maintenance is up next month, and I plan on going to my local indy shop that I have used for 3 other cars.
Really, why? 2014s have all maintenance covered until 4y/50K - are you out of range? I plan on using dealer for mine which is also due in in July...
__________________
2014 328i XDrive Saloon The Churro
Mojave Metallic | Premium | Driver Assistance | Cold Weather | Navigation | 442M 19" Staggered | Gloss Black Kidneys & Exhaust Tips | Ferrari Red Start Button | M Sport Pedals | LCI Sills | Hikari LED Fogs & Brights | VIP Moto 55W HID | FRG Flat Black Caliper Covers | CF Rear Spoiler, Eyebrows, and Roundels | Huper Optik 30% Ceramic Tint
Appreciate 0
      06-20-2018, 05:18 PM   #19
Billfitz
Lieutenant General
Billfitz's Avatar
United_States
8216
Rep
16,053
Posts

Drives: '15 328iX GT
Join Date: Jan 2015
Location: New Hampshire

iTrader: (0)

Quote:
Originally Posted by Sea-Tac View Post
Indy shops used to be great, but now are having difficulty keeping good techs not to mention BMW diagnostic software, etc.
Indy's usually hire their techs away from BMW dealerships. Fact: No dealership makes money selling cars, the margins are too small. They make their money off their shop, and the profits the shop makes supports the dealership. That's why dealer service prices are higher, and why by and large they pay their techs less than Indy's do. The diagnostic gear isn't hard to come by either. They only thing an Indy can't do is send your data to BMWNA, but once you're out of warranty that doesn't matter anyway.
Appreciate 1
Pauloxxi339.00
      06-20-2018, 07:37 PM   #20
tex2670
Brigadier General
tex2670's Avatar
United_States
2411
Rep
4,439
Posts

Drives: '23 X1 28i xDrive
Join Date: Jan 2015
Location: Philly

iTrader: (0)

Garage List
Quote:
Originally Posted by tex2670 View Post
My 4/50 maintenance is up next month, and I plan on going to my local indy shop that I have used for 3 other cars.
Quote:
Originally Posted by TXDaddy View Post
Really, why? 2014s have all maintenance covered until 4y/50K - are you out of range? I plan on using dealer for mine which is also due in in July...
I think I answered your question in the post you replied to?
Appreciate 0
      06-21-2018, 06:43 AM   #21
RoundelM3
Major General
RoundelM3's Avatar
United_States
1831
Rep
6,986
Posts

Drives: 15 F80 M3, 22 G01 X3 30i
Join Date: Apr 2010
Location: Wendell, NC

iTrader: (2)

Garage List
2022 BMW X3  [9.83]
2015 BMW M3  [6.50]
Just took my 2013 335i M-Sport to my favorite Indy shop for a brake fluid flush. 2/3 the price of dealership for same service, in and out in an hour. No contest.
__________________

2015 F80 ///M3 Sedan 7DCT Tanzanite, 2022 X3 sDrive30i 8AT Brooklyn Grey
Appreciate 0
      06-21-2018, 11:21 AM   #22
TXDaddy
Joint Chiefer
TXDaddy's Avatar
United_States
38
Rep
108
Posts

Drives: 328i XDrive
Join Date: Feb 2018
Location: DFW

iTrader: (0)

Quote:
Originally Posted by tex2670 View Post
I think I answered your question in the post you replied to?
Sorry, thought you meant the 4/50 service is due next month as in "up for service"; my service is due next month which is very close to the 4/50 expiration.

There is a dealership here (BMW Arlington) that does a 49.99 oil change special with OEM filter and oil, so I will probably get my oil there from here on out, and other jobs at an indy...
__________________
2014 328i XDrive Saloon The Churro
Mojave Metallic | Premium | Driver Assistance | Cold Weather | Navigation | 442M 19" Staggered | Gloss Black Kidneys & Exhaust Tips | Ferrari Red Start Button | M Sport Pedals | LCI Sills | Hikari LED Fogs & Brights | VIP Moto 55W HID | FRG Flat Black Caliper Covers | CF Rear Spoiler, Eyebrows, and Roundels | Huper Optik 30% Ceramic Tint
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 09:42 AM.




f30post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST