BMW Remote no longer unlocks. Anyone else?

rjc32000 · 07-22-2013, 01:03 AM

I have intentionally not updated the BMW Remote app given its recent neutering of the remote unlock feature. But starting a few days ago, when I try to unlock, I get a message that says:

"For security reasons, the login must be renewed at least once a year. This includes deleting data stored by the app from the iPhone. Otherwise, the app cannot run. Do you wish to continue?"

I've accepted several times, and have to re-enter my BMW assist login credentials, but to no avail. Despite my attempts, I am still receiving the same message and can't proceed to unlock. All other app functions (including remote lock) still work.
This is kind of a bummer if they were able to somehow brick the unlock feature, even without applying the recent update. Has anyone else encountered this issue?

Thanks!

bimmermeupscoty · 07-22-2013, 10:13 AM

Mine is doing the same. I suspect that this is the way they can disable the the feature in the older version in order to force us to update and lose the feature altogether.

I think we BMW drivers should protect by overwhelming the call center with requests to unlock the car. We could pick a day and everybody call all day long requesting the unlock feature. Maybe BMW would gt the idea.

rjc32000 · 07-22-2013, 02:10 PM

On one hand, I'm happy it isn't just me, but on the other hand, that sucks!

Pauleebe · 07-22-2013, 04:20 PM

This functionality was removed from the most recent version of the app.

Someone posted it somewhere on bimmerfest I believe.

Basically, your only option is to uninstall that app, and pray you have an older version of the app on your computer somewhere. Seems like that feature is gone for good.

bimmermeupscoty · 07-22-2013, 05:08 PM

Quote:

Originally Posted by dwalls90

This functionality was removed from the most recent version of the app.

Someone posted it somewhere on bimmerfest I believe.

Basically, your only option is to uninstall that app, and pray you have an older version of the app on your computer somewhere. Seems like that feature is gone for good.

We are using the older version of the app. It appears that BMW has disabled the feature on the older version, as well.

Pauleebe · 07-22-2013, 07:13 PM

Quote:

Originally Posted by bimmermeupscoty

We are using the older version of the app. It appears that BMW has disabled the feature on the older version, as well.

It was probably removed for a reason then.

That stinks

07-22-2013, 01:03 AM	#1
rjc32000 Lieutenant 153 Rep 487 Posts Drives: 2014 335Xi M Sport 6MT Join Date: Jun 2012 Location: Alaska iTrader: (0)	I have intentionally not updated the BMW Remote app given its recent neutering of the remote unlock feature. But starting a few days ago, when I try to unlock, I get a message that says: "For security reasons, the login must be renewed at least once a year. This includes deleting data stored by the app from the iPhone. Otherwise, the app cannot run. Do you wish to continue?" I've accepted several times, and have to re-enter my BMW assist login credentials, but to no avail. Despite my attempts, I am still receiving the same message and can't proceed to unlock. All other app functions (including remote lock) still work. This is kind of a bummer if they were able to somehow brick the unlock feature, even without applying the recent update. Has anyone else encountered this issue? Thanks! __________________ 2014 335Xi M Sport 6MT - Black Sapphire Metalic - RETIRED 2003 M3 Coupe 2008 Audi RS4 2013 328Xi M Sport - Glacier Silver - RETIRED
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07-22-2013, 10:13 AM	#2
bimmermeupscoty Second Lieutenant 23 Rep 204 Posts Drives: BMW 328i Mineral Gray Join Date: Jan 2013 Location: Tennessee iTrader: (0)	Mine is doing the same. I suspect that this is the way they can disable the the feature in the older version in order to force us to update and lose the feature altogether. I think we BMW drivers should protect by overwhelming the call center with requests to unlock the car. We could pick a day and everybody call all day long requesting the unlock feature. Maybe BMW would gt the idea.
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07-22-2013, 02:10 PM	#3
rjc32000 Lieutenant 153 Rep 487 Posts Drives: 2014 335Xi M Sport 6MT Join Date: Jun 2012 Location: Alaska iTrader: (0)	On one hand, I'm happy it isn't just me, but on the other hand, that sucks!
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07-22-2013, 04:20 PM	#4
Pauleebe Colonel 380 Rep 2,290 Posts Drives: Inbetween BMW's. Join Date: May 2013 Location: Washington, DC iTrader: (0)	This functionality was removed from the most recent version of the app. Someone posted it somewhere on bimmerfest I believe. Basically, your only option is to uninstall that app, and pray you have an older version of the app on your computer somewhere. Seems like that feature is gone for good.
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