Car at dealer for 8 weeks! - because 15 minute memory for Driver's heated seat not w

thezarb · 02-21-2018, 06:04 PM

Hello. 2 quick things: 2013 328i X Drive (Sportline)

1. I'm wondering if anyone else has had a problem with the driver's heated seat memory. The manual on page 47 says that when a drive is resumed within approximately 15 minutes the seat will automatically activate to the last setting, but my seat doesn't do this. The passenger seat and steering wheel function correctly in that they return to the last setting if we only exited the vehicle for 15 minutes for less, but the driver's seat always turns itself off. Does anyone know of a solution to correct this small, but irritating issue?

2. Fortunately this has been covered by the warranty. My dealer has not been able to resolve the issue yet, and did provide me with a loaner vehicle. I am not angry with my dealer at all. BMW NA has offered to reimburse me the two months worth of payment for my trouble. Does that sound reasonable, or should I expect more from BMW NA?

Thanks for your input - I appreciate the help these forums have provided!

F30RiK · 02-21-2018, 06:33 PM

Just press on the button

lol

zinner · 02-21-2018, 06:35 PM

Your car has been at the dealer for 8 weeks because of that issue? They have to love you.

BEAR-AvHistory · 02-21-2018, 06:41 PM

Seems strange they can't fix it but reimbursement sounds reasonable if you have had a loaner.

435MSport6Speed · 02-21-2018, 06:55 PM

8 weeks for this? I'm speechless. Did BMW confirm the expected functioning?

vooonoo · 02-21-2018, 07:33 PM

I mean at that point i'd just say fuck it, get them to pay the price of the feature

IK6SPEED · 02-21-2018, 07:43 PM

Quote:

Originally Posted by thezarb

Hello. 2 quick things: 2013 328i X Drive (Sportline)

1. I'm wondering if anyone else has had a problem with the driver's heated seat memory. The manual on page 47 says that when a drive is resumed within approximately 15 minutes the seat will automatically activate to the last setting, but my seat doesn't do this. The passenger seat and steering wheel function correctly in that they return to the last setting if we only exited the vehicle for 15 minutes for less, but the driver's seat always turns itself off. Does anyone know of a solution to correct this small, but irritating issue?

2. Fortunately this has been covered by the warranty. My dealer has not been able to resolve the issue yet, and did provide me with a loaner vehicle. I am not angry with my dealer at all. BMW NA has offered to reimburse me the two months worth of payment for my trouble. Does that sound reasonable, or should I expect more from BMW NA?

Thanks for your input - I appreciate the help these forums have provided!

I have to assume, but let me ask.

1) Have they flashed your car/dme to the lastest firmware?

2) not related, but as it’s a 2013 vehicle, is this CPO or BMW Platinum Warranty?

3) Somewhat related...it’s 2013 Car....assume you purchased and didn’t lease to still have Payments. What was the monthly payment price?

thezarb · 02-21-2018, 10:21 PM

Quote:

Originally Posted by IK6SPEED

Quote:

Originally Posted by thezarb

Hello. 2 quick things: 2013 328i X Drive (Sportline)

1. I'm wondering if anyone else has had a problem with the driver's heated seat memory. The manual on page 47 says that when a drive is resumed within approximately 15 minutes the seat will automatically activate to the last setting, but my seat doesn't do this. The passenger seat and steering wheel function correctly in that they return to the last setting if we only exited the vehicle for 15 minutes for less, but the driver's seat always turns itself off. Does anyone know of a solution to correct this small, but irritating issue?

2. Fortunately this has been covered by the warranty. My dealer has not been able to resolve the issue yet, and did provide me with a loaner vehicle. I am not angry with my dealer at all. BMW NA has offered to reimburse me the two months worth of payment for my trouble. Does that sound reasonable, or should I expect more from BMW NA?

Thanks for your input - I appreciate the help these forums have provided!

I have to assume, but let me ask.

1) Have they flashed your car/dme to the lastest firmware?

2) not related, but as it’s a 2013 vehicle, is this CPO or BMW Platinum Warranty?

3) Somewhat related...it’s 2013 Car....assume you purchased and didn’t lease to still have Payments. What was the monthly payment price?

Quote:

Originally Posted by IK6SPEED

Quote:

Originally Posted by thezarb

Hello. 2 quick things: 2013 328i X Drive (Sportline)

1. I'm wondering if anyone else has had a problem with the driver's heated seat memory. The manual on page 47 says that when a drive is resumed within approximately 15 minutes the seat will automatically activate to the last setting, but my seat doesn't do this. The passenger seat and steering wheel function correctly in that they return to the last setting if we only exited the vehicle for 15 minutes for less, but the driver's seat always turns itself off. Does anyone know of a solution to correct this small, but irritating issue?

2. Fortunately this has been covered by the warranty. My dealer has not been able to resolve the issue yet, and did provide me with a loaner vehicle. I am not angry with my dealer at all. BMW NA has offered to reimburse me the two months worth of payment for my trouble. Does that sound reasonable, or should I expect more from BMW NA?

Thanks for your input - I appreciate the help these forums have provided!

I have to assume, but let me ask.

1) Have they flashed your car/dme to the lastest firmware?

2) not related, but as it’s a 2013 vehicle, is this CPO or BMW Platinum Warranty?

3) Somewhat related...it’s 2013 Car....assume you purchased and didn’t lease to still have Payments. What was the monthly payment price?

Thanks for the reply -

Yes, they've refreshed the firmware, software, and changed a number of modules a couple times. It squeaked in under full warranty because it had an in service date of 12/2. It is also CPO'd. The service was started before the warranty expired, so they're still taking care of it for me. They actually offered $750 which is slightly more than my two months worth. - Again, I don't really have any complaints. I am wondering if anyone in the real world has solved this mystery..... - Thanks again

IK6SPEED · 02-21-2018, 10:26 PM

Quote:

Originally Posted by thezarb

Thanks for the reply -

Yes, they've refreshed the firmware, software, and changed a number of modules a couple times. It squeaked in under full warranty because it had an in service date of 12/2. It is also CPO'd. The service was started before the warranty expired, so they're still taking care of it for me. They actually offered $750 which is slightly more than my two months worth. - Again, I don't really have any complaints. I am wondering if anyone in the real world has solved this mystery..... - Thanks again

If they have flashed it multiple times with no change, then I would venture to guess this doesn’t work for anyone.

You were just the only one who bothered to

and actually notice it not working as expected.

bri1042 · 02-22-2018, 05:10 AM

Quote:

Originally Posted by IK6SPEED

If they have flashed it multiple times with no change, then I would venture to guess this doesn’t work for anyone.

You were just the only one who bothered to

and actually notice it not working as expected.

My '13 328i worked as advertised in this regard and my '16 340 does as well. His car really is supposed to work that way.

wrickem · 02-22-2018, 06:56 AM

When your battery gets near the end of its life, it stops holding this setting to conserve power. How old/good is your battery? I would hope they checked that out first.

8 weeks though! I'd just press the button.

IK6SPEED · 02-22-2018, 07:21 AM

Quote:

Originally Posted by wrickem

When your battery gets near the end of its life, it stops holding this setting to conserve power. How old/good is your battery? I would hope they checked that out first.

8 weeks though! I'd just press the button.

That doesn’t explain why passenger seat works as advertised.

Calvin36 · 02-22-2018, 09:18 AM

Quote:

Originally Posted by IK6SPEED

Quote:

Originally Posted by wrickem

When your battery gets near the end of its life, it stops holding this setting to conserve power. How old/good is your battery? I would hope they checked that out first.

8 weeks though! I'd just press the button.

That doesn’t explain why passenger seat works as advertised.

Maybe there's a separate module for each side and the driver side might be out?

jeffc83 · 02-22-2018, 09:19 AM

Mind blown with this thread/issue! Holy hell!

For the record, the feature works well in my car on both sides not that you wanted to hear that...

Calvin36 · 02-22-2018, 09:20 AM

Quote:

Originally Posted by IK6SPEED

Quote:

Originally Posted by thezarb

Thanks for the reply -

Yes, they've refreshed the firmware, software, and changed a number of modules a couple times. It squeaked in under full warranty because it had an in service date of 12/2. It is also CPO'd. The service was started before the warranty expired, so they're still taking care of it for me. They actually offered $750 which is slightly more than my two months worth. - Again, I don't really have any complaints. I am wondering if anyone in the real world has solved this mystery..... - Thanks again

If they have flashed it multiple times with no change, then I would venture to guess this doesn’t work for anyone.

You were just the only one who bothered to

and actually notice it not working as expected.

I was pretty much thinking the same thing. Didn't bother with the heated seats section of the manual and didn't know this was a feature.

Ya learn something new everyday!

jeffc83 · 02-22-2018, 09:22 AM

Quote:

Originally Posted by Calvin36

Maybe there's a separate module for each side and the driver side might be out?

Plus the question is where is this info stored? Combox?

jeffc83 · 02-22-2018, 09:23 AM

Quote:

Originally Posted by IK6SPEED

If they have flashed it multiple times with no change, then I would venture to guess this doesn’t work for anyone.

You were just the only one who bothered to

and actually notice it not working as expected.

I did not read the manual and was well aware of this feature since day one

Slickz · 02-22-2018, 10:53 AM

if they are giving you a free car to drive and reimbursing you for your monthly payment then seems like a win cause less mileage on your car also?

jeffc83 · 02-22-2018, 11:09 AM

Quote:

Originally Posted by Slickz

if they are giving you a free car to drive and reimbursing you for your monthly payment then seems like a win cause less mileage on your car also?

I'd look at this is a free bonus! Although I used to bitch about my XTS always being in the shop, I friggin loved every minute as I was always driving something better!

BEAR-AvHistory · 02-22-2018, 11:40 AM

Yeah, I discovered it by accident. Never knew it was a feature.

jeffc83 · 02-22-2018, 11:57 AM

I'll admit, I poke around a lot with electronics so this just came naturally to me. I'm one of those anal SOBs that somehow knows how to change max speed (appearance) on the speedo when in ECO PRO on 6WB. (digital cluster) Who cares? LOL, I do! I actually like seeing it max out at 80mph during my exciting low speed commutes....feels like old times once again haha

It's the little features that go a long way and when they don't work like the OP's, it's annoying even if it's just a press of a button!

Calvin36 · 02-22-2018, 01:10 PM

Quote:

Originally Posted by jeffc83

I'll admit, I poke around a lot with electronics so this just came naturally to me. I'm one of those anal SOBs that somehow knows how to change max speed (appearance) on the speedo when in ECO PRO on 6WB. (digital cluster) Who cares? LOL, I do! I actually like seeing it max out at 80mph during my exciting low speed commutes....feels like old times once again haha

It's the little features that go a long way and when they don't work like the OP's, it's annoying even if it's just a press of a button!

Lolol I'm imagining my speedo flying up to top speed while at slow stop and go traffic.

02-21-2018, 06:04 PM	#1
thezarb New Member 14 Rep 22 Posts Drives: 2013 F30 Join Date: Jan 2017 Location: Michigan iTrader: (0)	Car at dealer for 8 weeks! - because 15 minute memory for Driver's heated seat not w Hello. 2 quick things: 2013 328i X Drive (Sportline) 1. I'm wondering if anyone else has had a problem with the driver's heated seat memory. The manual on page 47 says that when a drive is resumed within approximately 15 minutes the seat will automatically activate to the last setting, but my seat doesn't do this. The passenger seat and steering wheel function correctly in that they return to the last setting if we only exited the vehicle for 15 minutes for less, but the driver's seat always turns itself off. Does anyone know of a solution to correct this small, but irritating issue? 2. Fortunately this has been covered by the warranty. My dealer has not been able to resolve the issue yet, and did provide me with a loaner vehicle. I am not angry with my dealer at all. BMW NA has offered to reimburse me the two months worth of payment for my trouble. Does that sound reasonable, or should I expect more from BMW NA? Thanks for your input - I appreciate the help these forums have provided! Attached Images
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02-21-2018, 06:33 PM	#2
F30RiK Lieutenant 128 Rep 403 Posts Drives: 13' 335 xdrive M-sport 6 Speed Join Date: Aug 2014 Location: QC, LAval iTrader: (1)	Just press on the button lol
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02-21-2018, 06:35 PM	#3
zinner Major 559 Rep 1,127 Posts Drives: `17 X5 35d/`15 335i/`18 M550IX Join Date: Oct 2014 Location: Raleigh, NC iTrader: (0)	Your car has been at the dealer for 8 weeks because of that issue? They have to love you.
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02-21-2018, 06:41 PM	#4
BEAR-AvHistory 2020 Z4 M40i - 2022 M4C Convt 3129 Rep 5,264 Posts Drives: 2020 Z4 M40i - 2022 M4C Convrt Join Date: Jun 2011 Location: Raleigh, NC - OIB, NC iTrader: (0) Garage List 1965 COBRA (FFR rep ... [8.57] 2023 Jeep Wrangler ... [9.50] 2009 Yamaha V-Star [0.00] Cars 2-BMW, 2-FORD, ... [0.00] 2023 Ford Expeditio ... [0.00] 2020 Z4 M40i [10.00] 2022 BMW M4C [7.25] 1998 FORD Ranger 4X4 [0.00]	Seems strange they can't fix it but reimbursement sounds reasonable if you have had a loaner. __________________ Kevin Dravit Gray, Black Leather, Moonlight Roof, Red Calipers 2022 M4C - 2020 Z4 M40i - 2023 FORD Expedition XLT Max 4X4 400BHP - 2009 V-Star - 1998 Ranger 4X4 5MT - 1965 Cobra (R) 5MT - 2023 Jeep Wrangler Sport S 6MT
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02-21-2018, 06:55 PM	#5
435MSport6Speed Captain 432 Rep 814 Posts Drives: 435i M Sport 6 Speed Join Date: Mar 2015 Location: Mass iTrader: (0)	8 weeks for this? I'm speechless. Did BMW confirm the expected functioning?
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02-21-2018, 07:33 PM	#6
vooonoo ¯\_(ツ)_/¯ 537 Rep 1,000 Posts Drives: f30 328 Join Date: Nov 2017 Location: nj iTrader: (0) Garage List 2014 f30 328i [0.00]	I mean at that point i'd just say fuck it, get them to pay the price of the feature
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02-22-2018, 06:56 AM	#11
wrickem Big Beaver Smile 2101 Rep 3,791 Posts Drives: What he wants to Join Date: Mar 2006 Location: lambertville nj iTrader: (0)	When your battery gets near the end of its life, it stops holding this setting to conserve power. How old/good is your battery? I would hope they checked that out first. 8 weeks though! I'd just press the button. __________________ ______________________________________________ Current- '21 430 , '19 911, 07 M6 ,'17 Jeep Wrangler, "23 Bronco OBXluxsquatch
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02-22-2018, 09:19 AM	#14
jeffc83 Lieutenant Colonel 725 Rep 1,615 Posts Drives: 2015 328i XDrive Luxury Line Join Date: Nov 2016 Location: Philly Burbs, PA iTrader: (0)	Mind blown with this thread/issue! Holy hell! For the record, the feature works well in my car on both sides not that you wanted to hear that... __________________ Originally Posted by jmg That seat was meant to be used, are you going to deny it's purpose in life?
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02-22-2018, 10:53 AM	#18
Slickz Second Lieutenant 117 Rep 255 Posts Drives: 2020 F82 M4 Join Date: Dec 2016 Location: Chicago, IL iTrader: (0)	if they are giving you a free car to drive and reimbursing you for your monthly payment then seems like a win cause less mileage on your car also? __________________ 2011 X5 xDrive 50i - retired 2016 340i xDrive - retired 2020 M4 Coupe
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02-22-2018, 11:40 AM	#20
BEAR-AvHistory 2020 Z4 M40i - 2022 M4C Convt 3129 Rep 5,264 Posts Drives: 2020 Z4 M40i - 2022 M4C Convrt Join Date: Jun 2011 Location: Raleigh, NC - OIB, NC iTrader: (0) Garage List 1965 COBRA (FFR rep ... [8.57] 2023 Jeep Wrangler ... [9.50] 2009 Yamaha V-Star [0.00] Cars 2-BMW, 2-FORD, ... [0.00] 2023 Ford Expeditio ... [0.00] 2020 Z4 M40i [10.00] 2022 BMW M4C [7.25] 1998 FORD Ranger 4X4 [0.00]	Yeah, I discovered it by accident. Never knew it was a feature. __________________ Kevin Dravit Gray, Black Leather, Moonlight Roof, Red Calipers 2022 M4C - 2020 Z4 M40i - 2023 FORD Expedition XLT Max 4X4 400BHP - 2009 V-Star - 1998 Ranger 4X4 5MT - 1965 Cobra (R) 5MT - 2023 Jeep Wrangler Sport S 6MT
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02-22-2018, 11:57 AM	#21
jeffc83 Lieutenant Colonel 725 Rep 1,615 Posts Drives: 2015 328i XDrive Luxury Line Join Date: Nov 2016 Location: Philly Burbs, PA iTrader: (0)	I'll admit, I poke around a lot with electronics so this just came naturally to me. I'm one of those anal SOBs that somehow knows how to change max speed (appearance) on the speedo when in ECO PRO on 6WB. (digital cluster) Who cares? LOL, I do! I actually like seeing it max out at 80mph during my exciting low speed commutes....feels like old times once again haha It's the little features that go a long way and when they don't work like the OP's, it's annoying even if it's just a press of a button! __________________ Originally Posted by jmg That seat was meant to be used, are you going to deny it's purpose in life?
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