Very Annoyed... and CA is no help!!! Tempted to cancel...

DigitalMPower · 11-21-2012, 02:59 PM

My car is coming to Texas and has been waiting on a boat since 11/14 so you West Coasters aren't the only ones

CheeseJaguar · 11-21-2012, 05:23 PM

Quote:

Originally Posted by AntBabeee

I DONT RECOMMEND AUTOMALL BMW TO ANYONE IN THE BAY AREA STAY AWAY. I LEARNED MY LESSON! Manager was no help when I called today.

Noted. I have had an extremely good experience otherwise with BMW of Mountain View. Didn't fair so great with Steven's Creek, but I did hear that East Bay BMW is extremely mod-friendly when it comes to repairing cars under warranty.

nsquared · 11-21-2012, 05:58 PM

Quote:

Originally Posted by CheeseJaguar

Noted. I have had an extremely good experience otherwise with BMW of Mountain View. Didn't fair so great with Steven's Creek, but I did hear that East Bay BMW is extremely mod-friendly when it comes to repairing cars under warranty.

Mountain View is where its @. Make sure to talk to Mike Borbet.

UhhItsANT · 11-21-2012, 06:44 PM

Quote:

Originally Posted by CheeseJaguar

Noted. I have had an extremely good experience otherwise with BMW of Mountain View. Didn't fair so great with Steven's Creek, but I did hear that East Bay BMW is extremely mod-friendly when it comes to repairing cars under warranty.

By east bay BMW, do you happen to know which one exactly?

Kaitain · 11-21-2012, 09:18 PM

Voyage *Details
*Bill of Lading *Number *Booking *Number *Vessel *Name *Voyage *Number *Port of Load *ETD
*(DD-MM-YYYY) *Port of *Discharge *ETA
*(DD-MM-YYYY) *Port of *Receipt *Port of Final *Destination
***
***
*ACD24601 *DEBRB1074589 *BESS *CD246-BSS *BREMERHAVEN *18-11-2012 *PORT HUENEME, CA *12-12-2012 * *
Status Details
*Status *Status*Location *Date
*(DD-MM-YYYY HH:MM:SS) *Status Quantity
***
*
*RECEIVED AT TERMINAL *BREMERHAVEN *18-11-2012 18:00:00 *1
*BOOKED *BREMEN *16-11-2012 11:39:47 *1

Looks like my car is ahead of schedule, a Munich build that went through Bremerhaven. The car got there on the 16th and shipped out on the 18th, no holding issues at all. Guess I am lucky.

ianturner · 11-21-2012, 09:57 PM

Quote:

Originally Posted by nikneo

Yep me too... is it a coincidence that both our stalled orders are to the Bay area (different dealerships)? I think maybe not...

i'm east coast and i've been on "released to carrier awaiting transport to port" for 10 days now....

UhhItsANT · 11-21-2012, 11:23 PM

Quote:

Originally Posted by ianturner

i'm east coast and i've been on "released to carrier awaiting transport to port" for 10 days now....

please let me know when you get to the next status.

azzurro · 11-21-2012, 11:50 PM

Quote:

Originally Posted by nsquared

Ah, a EB II with dynamic handling, HK and no sport auto? Tough Find.

I would take sport auto and 19" wheels but I want Dynamic Handling. I'm somewhat flexible.

nikneo · 11-22-2012, 12:32 AM

Quote:

Originally Posted by AntBabeee

Where did you order from? What's your current status?

ordered from mountain view. been on status 182 for 3 weeks now

UhhItsANT · 11-22-2012, 01:13 AM

I wonder if anyone's car ever just happen to arrive and show up. Like status never got updated but it's on a boat and on its way and you happen to not know and dealer calls unexpectedly saying car is here. Has that happen to anyone?

nikneo · 11-22-2012, 04:20 AM

Quote:

Originally Posted by AntBabeee

I wonder if anyone's car ever just happen to arrive and show up. Like status never got updated but it's on a boat and on its way and you happen to not know and dealer calls unexpectedly saying car is here. Has that happen to anyone?

haha that would be... terrible! i love tracking my toys.... which is the root of the problem here. well that and the terrible BMW tracking system

nsquared · 11-22-2012, 08:04 AM

Quote:

Originally Posted by nikneo

ordered from mountain view. been on status 182 for 3 weeks now

Really? Interesting.

ianturner · 11-22-2012, 09:42 AM

Quote:

Originally Posted by nikneo

haha that would be... terrible! i love tracking my toys.... which is the root of the problem here. well that and the terrible BMW tracking system

better than Audi's non existant tracking system.

nikneo · 11-22-2012, 05:13 PM

Quote:

Originally Posted by nsquared

Really? Interesting.

yea... but then i think status 182 is really outside the dealership's control. No idea what the hold up is between factory and port. I'll give it till Monday before pestering someone again (don't really have a choice now do I?)

UhhItsANT · 11-22-2012, 05:23 PM

Quote:

Originally Posted by nikneo

haha that would be... terrible! i love tracking my toys.... which is the root of the problem here. well that and the terrible BMW tracking system

Since this is such a long waiting with no information on status change. I hope the situation is that status isn't being updated. haha

nikneo · 11-23-2012, 05:11 AM

finally a status change today!!! "your vehicle is at the port awaiting a shipping vessel. There is no shipping information available at this time". Hahah i know a lot of people would still be pissed off at that but I'm just glad to finally see *some* progress.

Boosted John · 11-25-2012, 09:55 PM

you have no control over how long it takes for the car to get built and neither does your ca. sometimes the manufacturer has delays to to supply shortages or other factors. he is telling you the same thing the 800# says because he is using basically the same source. Believe me they are not trying to hold your car up so it would take longer for you to get it. just RELAX and the the process run it's course. typically the process is 8-10 weeks form order to delivery.

Even if your car comes in Jan you will still get the holiday cash as long as you get the
deal submitted to BMWfs. when you get approved you are locked into the programs for 60 days, even if that program no longer exists. If the end of dec your 60 days is up get them to resubmit so the 60 day lock on the programs get locked in again.

UhhItsANT · 11-25-2012, 10:33 PM

Quote:

Originally Posted by Boosted John

you have no control over how long it takes for the car to get built and neither does your ca. sometimes the manufacturer has delays to to supply shortages or other factors. he is telling you the same thing the 800# says because he is using basically the same source. Believe me they are not trying to hold your car up so it would take longer for you to get it. just RELAX and the the process run it's course. typically the process is 8-10 weeks form order to delivery.

Even if your car comes in Jan you will still get the holiday cash as long as you get the
deal submitted to BMWfs. when you get approved you are locked into the programs for 60 days, even if that program no longer exists. If the end of dec your 60 days is up get them to resubmit so the 60 day lock on the programs get locked in again.

Thanks for the info. If they lock me in does that mean I have to start paying for the car before I take delivery of it?

UhhItsANT · 11-25-2012, 10:35 PM

Quote:

Originally Posted by nikneo

finally a status change today!!! "your vehicle is at the port awaiting a shipping vessel. There is no shipping information available at this time". Hahah i know a lot of people would still be pissed off at that but I'm just glad to finally see *some* progress.

Im still at awaiting for carrier. Online changed and says production ended, but 800# still waiting for carrier. Confused! When i hover over the production ended icon online it says Vehicle has left the plant. But according to 800# and the manager at the dealer they said its at the factory still...

UhhItsANT · 11-27-2012, 03:55 PM

FINALLY ITS RELEASED TO A CARRIER... lets see how the rest plays out. Does anyone have a schedule or know where I can find the schedule of ships leaving the port. Im located in California if that makes any difference.

Sharp_Cai · 11-27-2012, 04:00 PM

Quote:

Originally Posted by AntBabeee

FINALLY ITS RELEASED TO A CARRIER... lets see how the rest plays out. Does anyone have a schedule or know where I can find the schedule of ships leaving the port. Im located in California if that makes any difference.

Ask your CA for the shipping company first, and then go on the website. The most of the German built cars ship by W&W from Germany to East Coast, NKY to the West Coast.

Here is the link for W&W http://sagaweb.2wglobal.com/AppSchedules/

UhhItsANT · 11-27-2012, 04:08 PM

Quote:

Originally Posted by Sharp_Cai

Ask your CA for the shipping company first, and then go on the website. The most of the German built cars ship by W&W from Germany to East Coast, NKY to the West Coast.

Here is the link for W&W http://sagaweb.2wglobal.com/AppSchedules/

Thank you. When do you get to take delivery of your car?

11-21-2012, 02:59 PM	#45
DigitalMPower Private First Class 11 Rep 174 Posts Drives: 2023 G80 M3C xDrive Join Date: Jul 2011 Location: Dallas, TX iTrader: (0)	My car is coming to Texas and has been waiting on a boat since 11/14 so you West Coasters aren't the only ones __________________ On Order - 2023 G80 M3 Comp Grigio Telesto 2023 X3 M40i Brooklyn Grey (wife) Retired - 2019 G20 330i Alpine White / 2016 F48 28i Alpine White / 2013 F30 335i Alpine White / 2009 E90 335i Space Gray Metallic
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11-21-2012, 09:18 PM	#49
Kaitain Private 7 Rep 93 Posts Drives: Estoril Blue II F30 M Sport Join Date: Sep 2012 Location: SF Bay Area iTrader: (1)	Voyage Details Bill of Lading Number Booking Number Vessel Name Voyage Number Port of Load ETD (DD-MM-YYYY) Port of Discharge ETA (DD-MM-YYYY) Port of Receipt Port of Final Destination * * ACD24601 DEBRB1074589 BESS CD246-BSS BREMERHAVEN 18-11-2012 PORT HUENEME, CA 12-12-2012 * * Status Details Status StatusLocation Date (DD-MM-YYYY HH:MM:SS) Status Quantity *** * RECEIVED AT TERMINAL BREMERHAVEN 18-11-2012 18:00:00 1 BOOKED BREMEN 16-11-2012 11:39:47 1 Looks like my car is ahead of schedule, a Munich build that went through Bremerhaven. The car got there on the 16th and shipped out on the 18th, no holding issues at all. Guess I am lucky.
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11-22-2012, 01:13 AM	#54
UhhItsANT Captain 77 Rep 664 Posts Drives: 2013 BMW 335i Join Date: Sep 2012 Location: Bay Area, CA iTrader: (2) Garage List 2013 BMW 335i [0.00]	I wonder if anyone's car ever just happen to arrive and show up. Like status never got updated but it's on a boat and on its way and you happen to not know and dealer calls unexpectedly saying car is here. Has that happen to anyone?
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11-23-2012, 05:11 AM	#60
nikneo Private First Class 8 Rep 126 Posts Drives: F30 328i Sport Join Date: Oct 2012 Location: Santa Clara, CA iTrader: (0)	finally a status change today!!! "your vehicle is at the port awaiting a shipping vessel. There is no shipping information available at this time". Hahah i know a lot of people would still be pissed off at that but I'm just glad to finally see some progress.
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11-25-2012, 09:55 PM	#61
Boosted John Internet Ninja 53 Rep 626 Posts Drives: 13 AH3 Join Date: Jan 2011 Location: Jax, Fl iTrader: (0)	you have no control over how long it takes for the car to get built and neither does your ca. sometimes the manufacturer has delays to to supply shortages or other factors. he is telling you the same thing the 800# says because he is using basically the same source. Believe me they are not trying to hold your car up so it would take longer for you to get it. just RELAX and the the process run it's course. typically the process is 8-10 weeks form order to delivery. Even if your car comes in Jan you will still get the holiday cash as long as you get the deal submitted to BMWfs. when you get approved you are locked into the programs for 60 days, even if that program no longer exists. If the end of dec your 60 days is up get them to resubmit so the 60 day lock on the programs get locked in again. __________________ 2013 BMW ActiveHybrid 3 /// Msport Pkg. M performance fornt lip, Black Kidney Grills, H&R Sport Springs, BBS CH-R
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11-27-2012, 03:55 PM	#64
UhhItsANT Captain 77 Rep 664 Posts Drives: 2013 BMW 335i Join Date: Sep 2012 Location: Bay Area, CA iTrader: (2) Garage List 2013 BMW 335i [0.00]	FINALLY ITS RELEASED TO A CARRIER... lets see how the rest plays out. Does anyone have a schedule or know where I can find the schedule of ships leaving the port. Im located in California if that makes any difference.
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