BMW Roadside Assistance and Non-Runflat Tires

RASHID007 · 12-19-2012, 02:54 PM

So it's winter time and I have had to put winter tires on my RWD 335i. My question is about BMW's included roadside assistance.

Will they (over the phone or the actual tow truck driver) give me a hard time if I get a flat and obviously don't have a spare tire for them to change. Basically, if I get a flat I would need the Roadside assistance to tow me to the closest dealership or tire place.

It only seems fair that they'd tow me. There's no way they can guarantee that every BMW has runflats on it and it can't be good for business to have a tow truck driver deciding whether to help a stranded customer or not based on tire choice.

Any thoughts or experience? Anybody ever had non-runflats on (winter or otherwise) and used roadside assistance for flat?

shivaswrath · 12-19-2012, 03:06 PM

legit question...I mean, they SHOULD provide it as the car can breakdown for other things, but maybe they assume RFTs are unstoppable...

What if you drove faster than 50mph over 52 miles, then would it be a legitimate claiM?

Orient330iNYC · 12-19-2012, 05:44 PM

bmw assist will only tow you to a dealership, so you may be at their mercy for the replacement/repair

12-19-2012, 02:54 PM	#1
RASHID007 First Lieutenant 47 Rep 385 Posts Drives: 2014 535d X-Drive Join Date: Mar 2012 Location: Windsor, Ontario, Canada iTrader: (0)	BMW Roadside Assistance and Non-Runflat Tires So it's winter time and I have had to put winter tires on my RWD 335i. My question is about BMW's included roadside assistance. Will they (over the phone or the actual tow truck driver) give me a hard time if I get a flat and obviously don't have a spare tire for them to change. Basically, if I get a flat I would need the Roadside assistance to tow me to the closest dealership or tire place. It only seems fair that they'd tow me. There's no way they can guarantee that every BMW has runflats on it and it can't be good for business to have a tow truck driver deciding whether to help a stranded customer or not based on tire choice. Any thoughts or experience? Anybody ever had non-runflats on (winter or otherwise) and used roadside assistance for flat?
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12-19-2012, 03:06 PM	#2
shivaswrath Brigadier General 649 Rep 4,323 Posts Drives: 2012 335i Join Date: Apr 2008 Location: Lost in NJ iTrader: (3)	legit question...I mean, they SHOULD provide it as the car can breakdown for other things, but maybe they assume RFTs are unstoppable... What if you drove faster than 50mph over 52 miles, then would it be a legitimate claiM? __________________ CURRENT: 2017 RS3 (miss you guys) SOLD: 2012 335i Mineral Gray M Performance Exhaust/Brakes/Suspension/LSD\|Bav Stage 1/AMP\|\|ER CP/IC/DP/OC \| Dinan CAI/N55 PWG BIG TURBO\|BMWF30.com
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12-19-2012, 05:44 PM	#3
Orient330iNYC Brigadier General 1469 Rep 3,552 Posts Drives: 2023 X7 40i Join Date: Apr 2007 Location: Wall St iTrader: (2)	bmw assist will only tow you to a dealership, so you may be at their mercy for the replacement/repair __________________ Present: 2023 G07 40i ZDH/ZDU/ZMP/ZMQ/2NH/ZPK/ZPP/ZRC/300/3AC Past: 2013 335i 6MT ZMM/ZDH/ZTP/3AG/494/508 Past: 2016 F34 335i xDrive ZCW/ZDA/ZDH/ZTP/ZMP/2V5/5DL Past: 2019 G01 M40i ZDA/2VF/ZPP/ZPX/688/3AC
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