Poor Excuse for BMWusa.com website

Crashnbrn5 · 06-10-2015, 11:55 PM

I've been so fed up with the BMW configurator on their website, it's embarrassing to them . I even tried safari, IE, firefox, and chrome.

I know many of you are experiencing problems

How can we get this rectified?

"Build Your Own" should be named "Kill Yourself Now"

bobbydigital · 06-11-2015, 02:52 AM

Their site doesn't even work correctly on mobile browsers.

Configuration is completely useless.

Any links to their site get redirected to their mobile homepage, and not the link you were trying to get too.

BMW should be embarrassed.

G30 B58 · 06-11-2015, 05:09 AM

It is pretty frikkin horrible.

At least the weather widget is back.

ft1330 · 06-11-2015, 06:25 AM

I see so many car makes that have a horrible configuration website. The other day I was trying to configure a Hyundai and they still use Flash... That thing died years ago and I don't even have it anymore. It's only ever used for ads anymore... And Hyundai.

Jbrock22 · 06-11-2015, 06:28 AM

Audi's site does not work on the iPad. Crazy.

F32Fleet · 06-11-2015, 06:39 AM

Agreed. The auto manufacturers in general need to hire better people.

pjhusa · 06-11-2015, 06:58 AM

BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)

erroberts1 · 06-11-2015, 07:02 AM

Quote:

Originally Posted by pjhusa

BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)

It works fine when it loads content correctly and in a timely manner.

pjhusa · 06-11-2015, 07:03 AM

Quote:

Originally Posted by erroberts1

Quote:

Originally Posted by pjhusa

BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)

It works fine when it loads content correctly and in a timely manner.

That's why I prefer the American BYO compared to the European one (which is more laggy on older devices)

RoundelM3 · 06-11-2015, 07:10 AM

Zero problems here...Chrome is my browser of choice and I've not encountered any problems. Maybe those having problems have slow systems or less-than-optimal internet service. I suspect BMW's website, like many others, was primarily designed to be used on a laptop or other conventional computer, not a smartphone.

sygazelle · 06-11-2015, 07:48 AM

The configurator works fine for me. I just built a 5 series in 2 minutes. Yes the photos are a tiny bit slow loading, but its not horrible.

I'm using a Acer laptop with i5 and Firefox as a browser. My internet connection is 40 Mbps as just tested on Ookla.

the_phew · 06-11-2015, 08:33 AM

Most of my issues with the site are cookie-related; choose a particular option once, and it'll be "stuck" in your configuration for months, until you clear your cookies.

If you think that's bad, the VW website didn't even have a configurator for like a year. If you wanted to know what color combinations were available, you had to go to Edmunds or another 3rd party site. VW's grand plan was that you'd go to your local dealer to learn about the products, but that backfired since most VW dealers are staffed by morons that know nothing about the cars.

fecurtis · 06-11-2015, 08:55 AM

Never had an issue before on Chrome.

MickAv8r · 06-11-2015, 08:57 AM

Ive noticed in recent days the configurator for the most part doesnt work. period. In fact it still doesnt work. They rely heavily on cookies which is just retarded in this day.

KneeDragr · 06-11-2015, 09:02 AM

Works fine for me. I actually prefer the USA configurator over the euro ones which have 10x the number of screens for the same number of options and packages.

Crashnbrn5 · 06-11-2015, 10:00 AM

Quote:

Originally Posted by KneeDragr

Works fine for me. I actually prefer the USA configurator over the euro ones which have 10x the number of screens for the same number of options and packages.

I'm talking yesterday and last week it has sucked, always been good, especially before they changed up the site

Quote:

Originally Posted by MickAv8r

Ive noticed in recent days the configurator for the most part doesnt work. period. In fact it still doesnt work. They rely heavily on cookies which is just retarded in this day.

Exactly, most recently it SUC8KSSS

Quote:

Originally Posted by bobbydigital

Their site doesn't even work correctly on mobile browsers.

Configuration is completely useless.

Any links to their site get redirected to their mobile homepage, and not the link you were trying to get too.

BMW should be embarrassed.

+1

Quote:

Originally Posted by F32 N55

It is pretty frikkin horrible.

At least the weather widget is back.

+1

Quote:

Originally Posted by ft1330

I see so many car makes that have a horrible configuration website. The other day I was trying to configure a Hyundai and they still use Flash... That thing died years ago and I don't even have it anymore. It's only ever used for ads anymore... And Hyundai.

+1

Quote:

Originally Posted by Jbrock22

Audi's site does not work on the iPad. Crazy.

BS +1

Quote:

Originally Posted by F32Fleet

Agreed. The auto manufacturers in general need to hire better people.

+1

Quote:

Originally Posted by pjhusa

BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)

+1

Quote:

Originally Posted by erroberts1

It works fine when it loads content correctly and in a timely manner.

not recently though for me

Quote:

Originally Posted by roundel335

Zero problems here...Chrome is my browser of choice and I've not encountered any problems. Maybe those having problems have slow systems or less-than-optimal internet service. I suspect BMW's website, like many others, was primarily designed to be used on a laptop or other conventional computer, not a smartphone.

We all have awesome setups, we have BMW remember, lol

Quote:

Originally Posted by sygazelle

The configurator works fine for me. I just built a 5 series in 2 minutes. Yes the photos are a tiny bit slow loading, but its not horrible.

I'm using a Acer laptop with i5 and Firefox as a browser. My internet connection is 40 Mbps as just tested on Ookla.

Thanks for the imput

Quote:

Originally Posted by the_phew

Most of my issues with the site are cookie-related; choose a particular option once, and it'll be "stuck" in your configuration for months, until you clear your cookies.

If you think that's bad, the VW website didn't even have a configurator for like a year. If you wanted to know what color combinations were available, you had to go to Edmunds or another 3rd party site. VW's grand plan was that you'd go to your local dealer to learn about the products, but that backfired since most VW dealers are staffed by morons that know nothing about the cars.

+1

Quote:

Originally Posted by fecurtis

Never had an issue before on Chrome.

thanks

Fronzdan · 06-11-2015, 10:11 AM

....and the weather applet wasn't working for me yesterday

ji99lypuff · 06-11-2015, 10:12 AM

i feel like its pretty straight forward, just it can be very buggy and lag at times.

MattTheCarNut · 06-11-2015, 10:32 AM

I'm so annoyed at this. It's forcing me to actually WORK at work. HOW RUDE!

MickAv8r · 06-11-2015, 10:52 AM

Quote:

Originally Posted by MattTheCarNut

I'm so annoyed at this. It's forcing me to actually WORK at work. HOW RUDE!

no shit!

I was just playing with building an F80. You select an option and lose three others. I'm a UI Engineer in real life, I'd be embarrassed to check this code in, let alone it would NEVER pass QA testing.

openwheelracing · 06-11-2015, 11:02 AM

Wow you guys are right, I had never had an issue before. In fact, I was just using it couple weeks ago without any problem.

I just tried to configure a few builds, but everything is wacky. Something is wrong and I am sure people are fixing it and maybe someone is losing their job in the process. My CA is also having issue within BMW's system to order my car in correct configuration. So, it's just a matter of time for BMW's IT to sort it out.

JoeKixxon · 06-11-2015, 11:07 AM

it doesn't work for me - when I add one option, it removes or replaces another. And I'm not just talking about the "!" options.

06-10-2015, 11:55 PM	#1
Crashnbrn5 Banned 506 Rep 1,239 Posts Drives: 2016 335i GT M-Sport Join Date: Jan 2013 Location: Brooklyn, NY iTrader: (0)	Poor Excuse for BMWusa.com website I've been so fed up with the BMW configurator on their website, it's embarrassing to them . I even tried safari, IE, firefox, and chrome. I know many of you are experiencing problems How can we get this rectified? "Build Your Own" should be named "Kill Yourself Now"
	Appreciate 3 Tweet Quote

06-11-2015, 02:52 AM	#2
bobbydigital Lieutenant 136 Rep 498 Posts Drives: 2015 BWM 435GC Join Date: Mar 2015 Location: Seattle, WA iTrader: (0)	Their site doesn't even work correctly on mobile browsers. Configuration is completely useless. Any links to their site get redirected to their mobile homepage, and not the link you were trying to get too. BMW should be embarrassed.
	Appreciate 1 Quote

06-11-2015, 05:09 AM	#3
G30 B58 Pace Car Driver 1547 Rep 3,163 Posts Drives: '22 AW G30 B58 M-Sport Join Date: May 2014 Location: my garage in PA iTrader: (0)	It is pretty frikkin horrible. At least the weather widget is back.
	Appreciate 2 Quote

06-11-2015, 06:25 AM	#4
ft1330 Major 231 Rep 1,267 Posts Drives: 2014 335i Join Date: Oct 2013 Location: SE PA iTrader: (0)	I see so many car makes that have a horrible configuration website. The other day I was trying to configure a Hyundai and they still use Flash... That thing died years ago and I don't even have it anymore. It's only ever used for ads anymore... And Hyundai.
	Appreciate 0 Quote

06-11-2015, 06:28 AM	#5
Jbrock22 Captain 222 Rep 821 Posts Drives: 2pw Join Date: Feb 2007 Location: USA iTrader: (1) Garage List BMW [0.00]	Audi's site does not work on the iPad. Crazy.
	Appreciate 0 Quote

06-11-2015, 06:39 AM	#6
F32Fleet Lieutenant General 3566 Rep 10,346 Posts Drives: 2015 435i Join Date: May 2005 Location: Southeastern US iTrader: (0)	Agreed. The auto manufacturers in general need to hire better people. __________________ "Drive more, worry less. " 435i, MPPK, MPE, M-Sport Line
	Appreciate 0 Quote

06-11-2015, 06:58 AM	#7
pjhusa Private 28 Rep 86 Posts Drives: 2021 BMW 330e xDrive Join Date: May 2015 Location: New York, NY iTrader: (0)	BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)
	Appreciate 1 Quote

06-11-2015, 07:10 AM	#10
RoundelM3 Major General 1833 Rep 6,986 Posts Drives: 15 F80 M3, 22 G01 X3 30i Join Date: Apr 2010 Location: Wendell, NC iTrader: (2) Garage List 2022 BMW X3 [9.83] 2015 BMW M3 [6.50]	Zero problems here...Chrome is my browser of choice and I've not encountered any problems. Maybe those having problems have slow systems or less-than-optimal internet service. I suspect BMW's website, like many others, was primarily designed to be used on a laptop or other conventional computer, not a smartphone. __________________ 2015 F80 ///M3 Sedan 7DCT Tanzanite, 2022 X3 sDrive30i 8AT Brooklyn Grey
	Appreciate 0 Quote

06-11-2015, 07:48 AM	#11
sygazelle Brigadier General 11330 Rep 3,411 Posts Drives: 2014 328i M-Sport, 2019 X5 40i Join Date: Sep 2010 Location: San Francisco iTrader: (0)	The configurator works fine for me. I just built a 5 series in 2 minutes. Yes the photos are a tiny bit slow loading, but its not horrible. I'm using a Acer laptop with i5 and Firefox as a browser. My internet connection is 40 Mbps as just tested on Ookla.
	Appreciate 0 Quote

06-11-2015, 08:33 AM	#12
the_phew Lieutenant 352 Rep 556 Posts Drives: '17 GTI 6MT, was 320i ZSP/ZMT Join Date: Mar 2014 Location: United States iTrader: (0)	Most of my issues with the site are cookie-related; choose a particular option once, and it'll be "stuck" in your configuration for months, until you clear your cookies. If you think that's bad, the VW website didn't even have a configurator for like a year. If you wanted to know what color combinations were available, you had to go to Edmunds or another 3rd party site. VW's grand plan was that you'd go to your local dealer to learn about the products, but that backfired since most VW dealers are staffed by morons that know nothing about the cars.
	Appreciate 0 Quote

06-11-2015, 08:55 AM	#13
fecurtis Banned 3262 Rep 6,299 Posts Drives: 2014 BMW 335i M-Sport Join Date: Jan 2014 Location: Arlington, VA iTrader: (0)	Never had an issue before on Chrome.
	Appreciate 0 Quote

06-11-2015, 08:57 AM	#14
MickAv8r Captain 175 Rep 766 Posts Drives: 2014 EBII 328ix Join Date: Mar 2014 Location: New Hampster iTrader: (0)	Ive noticed in recent days the configurator for the most part doesnt work. period. In fact it still doesnt work. They rely heavily on cookies which is just retarded in this day. __________________ Well weathered leather, hot metal and oil, the scented country air. Sunlight on chrome, the blur of the landscape, every nerve aware! 2014 328ix EBII - Sport AT, Light Pkg, Blk Dakota, Moonroof, Navigation, Heated Seats, HK Audio, Driver Assist, Sport Pedals, Dinan Springs, Bilstein B8s, M-Performance BBK
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06-11-2015, 09:02 AM	#15
KneeDragr Lieutenant 41 Rep 516 Posts Drives: Planning 2015 ED :) Join Date: Apr 2012 Location: Arlington VA iTrader: (0)	Works fine for me. I actually prefer the USA configurator over the euro ones which have 10x the number of screens for the same number of options and packages.
	Appreciate 0 Quote

06-11-2015, 10:11 AM	#17
Fronzdan Lieutenant Colonel 295 Rep 1,733 Posts Drives: '24 M240 xDrive Join Date: Mar 2014 Location: MA iTrader: (0)	....and the weather applet wasn't working for me yesterday
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06-11-2015, 10:12 AM	#18
ji99lypuff Lieutenant 100 Rep 443 Posts Drives: 2014 bmw 328xi Join Date: Dec 2013 Location: NY iTrader: (2)	i feel like its pretty straight forward, just it can be very buggy and lag at times.
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06-11-2015, 10:32 AM	#19
MattTheCarNut Lieutenant 303 Rep 481 Posts Drives: 2023 G05 Join Date: Jan 2012 Location: Houston, TX iTrader: (1)	I'm so annoyed at this. It's forcing me to actually WORK at work. HOW RUDE! __________________ 2023 G05 Phytonic Blue/Cognac, M Sport, Prem Pkg, Parking Assistance Pkg, 22", M-sport red brakes, heated armrests, 4zone climate, HK, extended shadowline
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06-11-2015, 11:02 AM	#21
openwheelracing Captain 192 Rep 814 Posts Drives: 5 different 3 Series Join Date: Aug 2008 Location: Santa Barbara, CA iTrader: (0)	Wow you guys are right, I had never had an issue before. In fact, I was just using it couple weeks ago without any problem. I just tried to configure a few builds, but everything is wacky. Something is wrong and I am sure people are fixing it and maybe someone is losing their job in the process. My CA is also having issue within BMW's system to order my car in correct configuration. So, it's just a matter of time for BMW's IT to sort it out. __________________ *"The people getting the best out of the F30 are the 320 Sport package people" - Jamesons Viggen*
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06-11-2015, 11:07 AM	#22
JoeKixxon Captain 715 Rep 746 Posts Drives: 2016 M3 Sakhir Orange on Black Join Date: Feb 2013 Location: Austin, Texas iTrader: (0)	it doesn't work for me - when I add one option, it removes or replaces another. And I'm not just talking about the "!" options.
	Appreciate 0 Quote