[Roo12]

Morning

Car was driving like a bag of shit, yesterday very rough and noticeably less power than normal - this morning add coolant message has come on , car is coming up to 2 years old and was only serviced 2 months ago

Never been asked to put coolant in a car before - do I call BMW assist or book it in next week - am still safe to drive car as it says risk of engine damage!

Thanks in advance for helpful advice

[....,,,,..,,..]

Is there plenty coolant in 'tank'?

Is the cap fitted correctly.

Also are other plugs, leads etc all connected, nothing looking loose?

No harm giving them or dealer a ring, if they say drive it to dealer then they take the responsibility.

[JD6]

I would call BMW Assist and exaggerate the symptoms a little so they are more likely to send a recovery truck than a technician. That allows you to jump the BMW dealer's service queue and gets you a hire/loan car while your car is in, which provides them another incentive to prioritise it.

[teaston]

Check the coolant level, if it's only a bit low then it can't be the reason for running rough.

[335d Rocco]

Originally Posted by JD6

I would call BMW Assist and exaggerate the symptoms a little so they are more likely to send a recovery truck than a technician. That allows you to jump the BMW dealer's service queue and gets you a hire/loan car while your car is in, which provides them another incentive to prioritise it.

In my experience of BMW assist they’ll always send a tech out to assess the car before recovering it to a dealer.

[Mr Whippy]

What car is it?

If it’s a diesel aren’t they enjoying pumping coolant into the egr/engines due to failing egr coolers?
Even at an early age/mileage it’s a possibility.

I’d ring them and do what they say. You still have a year of warranty so no harm in completely nuking the engine really.

[speedski]

It surely can't be yet another hole in the rad...

BMW its happening far too often for my liking if it is...

I'd be calling BMW assist - they we decide if you need to be recovered or not.

[JD6]

Originally Posted by Uk 330d

In my experience of BMW assist they’ll always send a tech out to assess the car before recovering it to a dealer.

That's not my experience. On the six occasions I have called them over the last 2 decades they only sent a technician out once. On four occasions they sent a recovery truck, and I resolved one before they had made a decision.