Our new 328i F30 has been in shop 5 days for steering wheel vibration

RxCritical · 05-02-2012, 04:49 PM

Here is a update on my vehicle.
Took it in today to the dealer. FYI mine is a base line with 17" Continentals. I drove a identical vehicle except this one had Pirelli's on it. It had a vibration around 50 to 55 but was much less noticable than mine.
They have talked to BMW and really got no direction on which way to go. BMW did acknowlege they have had a "few" issues with vibration. My guess they will put the Pirelli's on mine and see if that helps.
They put me in a identical to mine loaner (17's with the Conti's) and on the way home it vibrated much worse than mine.

mfear · 05-02-2012, 05:37 PM

And you guys thought I was crazy. Pshh.

Sphinx-3 · 05-02-2012, 06:37 PM

Quote:

Originally Posted by RxCritical

Here is a update on my vehicle.
Took it in today to the dealer. FYI mine is a base line with 17" Continentals. I drove a identical vehicle except this one had Pirelli's on it. It had a vibration around 50 to 55 but was much less noticable than mine.
They have talked to BMW and really got no direction on which way to go. BMW did acknowlege they have had a "few" issues with vibration. My guess they will put the Pirelli's on mine and see if that helps.
They put me in a identical to mine loaner (17's with the Conti's) and on the way home it vibrated much worse than mine.

My car is at the dealer now for the same reason. BMW has no clue how to fix this yet!! They are trying to tell me it's normal !! But I didn't pay that much money to have a problem like this. Hope they fix this issue soon.

mfear · 05-02-2012, 08:12 PM

tell them to take it back and get something else. i cant stand it. drove my wife to target tonight and it makes me crazy.

sleedawg · 05-02-2012, 10:09 PM

Quote:

Originally Posted by RxCritical

Here is a update on my vehicle.
Took it in today to the dealer. FYI mine is a base line with 17" Continentals. I drove a identical vehicle except this one had Pirelli's on it. It had a vibration around 50 to 55 but was much less noticable than mine.
They have talked to BMW and really got no direction on which way to go. BMW did acknowlege they have had a "few" issues with vibration. My guess they will put the Pirelli's on mine and see if that helps.
They put me in a identical to mine loaner (17's with the Conti's) and on the way home it vibrated much worse than mine.

I dropped my car off yesterday for the vibration issue. The shop foreman went on a road test with me and confirmed that there's an issue in my car. Now we're waiting for instruction from BMW just like everyone else. It's the first one he's seen with this issue and says in his opinion he thinks it's the electric steering and not a wheel, tire, or alignment issue. He mentioned that they see a lot of vibration/balance issues with Continentals (in general not just the F30) but eliminated the tire and the wheel as the cause from my car as it has the Pirellis P7 and doesn't do it constantly at a particular speed but randomly.

tetiker · 05-03-2012, 03:05 PM

Today, BMW called me and said they pay my money back. They also say the new part fort the steering solves the problem If u want we can fix it. But I did not accept and get my money back.

micknugget · 05-03-2012, 03:27 PM

I haven't noticed any vibration in my steering (March build). Maybe thet fixed it or I got a good one.

justinnum1 · 05-03-2012, 03:37 PM

Quote:

Originally Posted by sleedawg

I dropped my car off yesterday for the vibration issue. The shop foreman went on a road test with me and confirmed that there's an issue in my car. Now we're waiting for instruction from BMW just like everyone else. It's the first one he's seen with this issue and says in his opinion he thinks it's the electric steering and not a wheel, tire, or alignment issue. He mentioned that they see a lot of vibration/balance issues with Continentals (in general not just the F30) but eliminated the tire and the wheel as the cause from my car as it has the Pirellis P7 and doesn't do it constantly at a particular speed but randomly.

you shouldnt have to leave your car there while they wait to hear back...

RxCritical · 05-04-2012, 04:48 PM

Latest update.
They changed all 4 Continentals to Pirelli's. No significant change to the vibration except it now seems more noticable around 45 mph. The Service Department is basically saying they are done and they don't think there is really anything wrong with the car. I heard the "it's characteristic of the vehicle. They all do that." I tend to disagree with them.

I am waiting to hear from the General Manager tomorrow (he was off today) for some sort of resolution.

ƒ° · 05-04-2012, 04:57 PM

Quote:

Originally Posted by tetiker

Today, BMW called me and said they pay my money back. They also say the new part fort the steering solves the problem If u want we can fix it. But I did not accept and get my money back.

What part is it? If they're sure the part is the solution, it would be nice if that info could be had. Did they get that info from BMW? Most other dealers confronted with this issue seems to be clueless in a fix.

sr5959 · 05-04-2012, 05:26 PM

Quote:

Originally Posted by RxCritical

Here is a update on my vehicle.
Took it in today to the dealer. FYI mine is a base line with 17" Continentals. I drove a identical vehicle except this one had Pirelli's on it. It had a vibration around 50 to 55 but was much less noticable than mine.
They have talked to BMW and really got no direction on which way to go. BMW did acknowlege they have had a "few" issues with vibration. My guess they will put the Pirelli's on mine and see if that helps.
They put me in a identical to mine loaner (17's with the Conti's) and on the way home it vibrated much worse than mine.

I have baseline with 17" Contis; I have had no problem with steering wheel vibration at any speed.

svache · 05-04-2012, 05:54 PM

Just wondering.. how many people now actually have these vibration issues? Seems like quite a few, isn't it?

yerffejleahcim · 05-05-2012, 04:51 AM

Quote:

Originally Posted by svache

Just wondering.. how many people now actually have these vibration issues? Seems like quite a few, isn't it?

No issues with mine. What about yours Svache?

svache · 05-05-2012, 05:05 AM

Quote:

Originally Posted by yerffejleahcim

No issues with mine. What about yours Svache?

lol nothing =)

but hey.. you have received yours? Awesome

yerffejleahcim · 05-05-2012, 05:09 AM

Quote:

Originally Posted by svache

lol nothing =)

but hey.. you have received yours? Awesome

Great to hear no problems as well with yours! Yup picked it up this morning. Extremely happy with the car. The wait is over. Well worth it though.

svache · 05-05-2012, 05:12 AM

Quote:

Originally Posted by yerffejleahcim

Great to hear no problems as well with yours! Yup picked it up this morning. Extremely happy with the car. The wait is over. Well worth it though.

Haha I know, I'm still as much happy with it as I was on delivery day

Teixido · 05-05-2012, 09:58 AM

Fruck. I will be biting my nails for the next 20 days til I get my car and try this out. One question though, is this something you would be able to experience on YOUR FIRST DRIVE? Or something that builds up for miles.

My reasoning being that if I get the vibration whilst on the initial test drive with the car salesmen I would be able to point it out and have him acknowledge prior to taking the car with me.

Carnook · 05-05-2012, 10:05 AM

No issues with my 335i. It's 100% fantastic.

RxCritical · 05-05-2012, 10:09 AM

Quote:

Originally Posted by Teixido

Fruck. I will be biting my nails for the next 20 days til I get my car and try this out. One question though, is this something you would be able to experience on YOUR FIRST DRIVE? Or something that builds up for miles.

My reasoning being that if I get the vibration whilst on the initial test drive with the car salesmen I would be able to point it out and have him acknowledge prior to taking the car with me.

Just take it for a good test drive. Most vibrations show up around 40-60 mph. It feels like the wheels need balancing or have a flat spot. That's what I thought it was at first. Seemed like a easy fix.

tetiker · 05-05-2012, 02:50 PM

They say bmw germany solution is changing EPS Control unit. New part number is 32106858782. This is for 328i and 320d

mfear · 05-05-2012, 02:52 PM

Quote:

Originally Posted by RxCritical

Latest update.
They changed all 4 Continentals to Pirelli's. No significant change to the vibration except it now seems more noticable around 45 mph. The Service Department is basically saying they are done and they don't think there is really anything wrong with the car. I heard the "it's characteristic of the vehicle. They all do that." I tend to disagree with them.

I am waiting to hear from the General Manager tomorrow (he was off today) for some sort of resolution.

sounds about right.

explain to that them their inability to fix a problem doesn't ratify the car's characteristics making it "normal."

on a side note, I traded in my VW GTI yesterday.. i was going to pick up a 335..then all this crap with BMW went down, so I got:

LOVE IT. doesn't ride as well as a [working] BMW, but i think it is much more aesthetically pleasing; inside and out.

justinnum1 · 05-05-2012, 04:57 PM

Nice, i was looking at the audi but ended up with the 328.

05-02-2012, 04:49 PM	#199
RxCritical Private First Class 14 Rep 146 Posts Drives: 2012 535xi Join Date: May 2011 Location: Lenoir City, TN iTrader: (0)	Here is a update on my vehicle. Took it in today to the dealer. FYI mine is a base line with 17" Continentals. I drove a identical vehicle except this one had Pirelli's on it. It had a vibration around 50 to 55 but was much less noticable than mine. They have talked to BMW and really got no direction on which way to go. BMW did acknowlege they have had a "few" issues with vibration. My guess they will put the Pirelli's on mine and see if that helps. They put me in a identical to mine loaner (17's with the Conti's) and on the way home it vibrated much worse than mine.
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05-02-2012, 05:37 PM	#200
mfear South Florida Elite 32 Rep 257 Posts Drives: E93 335i - Crimson Red/Black Join Date: Apr 2009 Location: Fort Lauderdale, FL iTrader: (0)	And you guys thought I was crazy. Pshh. __________________ [2007 E93 335i 6AT \| Crimson Red/Black Dakota \| Premium \| Sport \| Heated Seats \| iPod/USB \| JB+ \| 15% Tint \| AngeliBright LED Halos]
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05-02-2012, 08:12 PM	#202
mfear South Florida Elite 32 Rep 257 Posts Drives: E93 335i - Crimson Red/Black Join Date: Apr 2009 Location: Fort Lauderdale, FL iTrader: (0)	tell them to take it back and get something else. i cant stand it. drove my wife to target tonight and it makes me crazy. __________________ [2007 E93 335i 6AT \| Crimson Red/Black Dakota \| Premium \| Sport \| Heated Seats \| iPod/USB \| JB+ \| 15% Tint \| AngeliBright LED Halos]
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05-03-2012, 03:05 PM	#204
tetiker Enlisted Member 8 Rep 45 Posts Drives: 2014 Porsche 911S Join Date: Aug 2010 Location: Palo Alto iTrader: (0)	Today, BMW called me and said they pay my money back. They also say the new part fort the steering solves the problem If u want we can fix it. But I did not accept and get my money back. __________________ 2012 F30 328i Melbourne Red! 2011 F10 520d black sold 2010 RRS White sold
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05-03-2012, 03:27 PM	#205
micknugget Second Lieutenant 5 Rep 215 Posts Drives: 2012 F30 328 Red Join Date: Apr 2012 Location: Detroit iTrader: (0)	I haven't noticed any vibration in my steering (March build). Maybe thet fixed it or I got a good one. __________________ 2012 328i Base, Auto, Melbourne Red
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05-04-2012, 04:48 PM	#207
RxCritical Private First Class 14 Rep 146 Posts Drives: 2012 535xi Join Date: May 2011 Location: Lenoir City, TN iTrader: (0)	Latest update. They changed all 4 Continentals to Pirelli's. No significant change to the vibration except it now seems more noticable around 45 mph. The Service Department is basically saying they are done and they don't think there is really anything wrong with the car. I heard the "it's characteristic of the vehicle. They all do that." I tend to disagree with them. I am waiting to hear from the General Manager tomorrow (he was off today) for some sort of resolution.
	Appreciate 0 Quote

05-04-2012, 05:54 PM	#210
svache Lieutenant Colonel 267 Rep 1,879 Posts Drives: 2012 F30 328i Join Date: Jan 2012 Location: Hawaii iTrader: (0) Garage List 2012 BMW F30 328i [5.74] 2009 BMW X5 xDrive30i [0.00] 2004 BMW M3 SMG [8.66]	Just wondering.. how many people now actually have these vibration issues? Seems like quite a few, isn't it? __________________ F30 328i Luxury w/ Mojave metallic, beige interior (timeline) Note: Many PM me for links to the software needed to code. Please note that I do not have download links to this software. Your best bet is using the search function in the coding thread
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05-05-2012, 09:58 AM	#215
Teixido New Member 5 Rep 12 Posts Drives: 320d Black Saphire Sport (ord) Join Date: Apr 2012 Location: Paraguay iTrader: (0)	Fruck. I will be biting my nails for the next 20 days til I get my car and try this out. One question though, is this something you would be able to experience on YOUR FIRST DRIVE? Or something that builds up for miles. My reasoning being that if I get the vibration whilst on the initial test drive with the car salesmen I would be able to point it out and have him acknowledge prior to taking the car with me.
	Appreciate 0 Quote

05-05-2012, 10:05 AM	#216
Carnook First Lieutenant 132 Rep 394 Posts Drives: iX Join Date: Feb 2012 Location: USA iTrader: (0)	No issues with my 335i. It's 100% fantastic.
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05-05-2012, 02:50 PM	#218
tetiker Enlisted Member 8 Rep 45 Posts Drives: 2014 Porsche 911S Join Date: Aug 2010 Location: Palo Alto iTrader: (0)	They say bmw germany solution is changing EPS Control unit. New part number is 32106858782. This is for 328i and 320d __________________ 2012 F30 328i Melbourne Red! 2011 F10 520d black sold 2010 RRS White sold
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05-05-2012, 04:57 PM	#220
justinnum1 Major General 651 Rep 5,803 Posts Drives: 2018 330i Msport 6mt Join Date: Nov 2006 Location: South Florida iTrader: (0)	Nice, i was looking at the audi but ended up with the 328. __________________ F30 330i Alpine white/Coral red Msport 6MT
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