FM and AM Works, Everything Else Does Not

PChem · 02-29-2024, 05:45 PM

Was driving today and listening Sirius XM when the sound suddenly quit. The channel change buttons do not work. The system connects to my phone and I can change songs on my iPhone, but no sound. The steering wheel control will roll through the stations, but the head unit stays on (displays) the SiriusXM station that I was listening to when the sound went off.

I've done both the power button held for 30 seconds and the mode + power button held for more than 60 seconds and nothing changes. There is no reset happening.

My next move is to disconnect the battery. Advice is welcomed.

Thanks,
Chem

fe7565 · 03-04-2024, 11:52 PM

Yes, try battery first. 30 mins.

Not sure if the hard drive going bad may cause this (less likely).

Buttons do not work: could be a loose connection (quad connect) in the back of the HU.

Could be a CAN(1) or CAN2 issue.

Check with error reader. Best would be ISTA+ and $10 ENET cable.

02-29-2024, 05:45 PM	#1
PChem Private 18 Rep 58 Posts Drives: 2004 ZHP Vert, 2015 435ix Vert Join Date: Jan 2016 Location: North Carolina iTrader: (0)	FM and AM Works, Everything Else Does Not Was driving today and listening Sirius XM when the sound suddenly quit. The channel change buttons do not work. The system connects to my phone and I can change songs on my iPhone, but no sound. The steering wheel control will roll through the stations, but the head unit stays on (displays) the SiriusXM station that I was listening to when the sound went off. I've done both the power button held for 30 seconds and the mode + power button held for more than 60 seconds and nothing changes. There is no reset happening. My next move is to disconnect the battery. Advice is welcomed. Thanks, Chem
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03-04-2024, 11:52 PM	#2
fe7565 Lieutenant Colonel 553 Rep 1,590 Posts Drives: 2012 BMW 328i N26 Join Date: Nov 2013 Location: United States iTrader: (0)	Yes, try battery first. 30 mins. Not sure if the hard drive going bad may cause this (less likely). Buttons do not work: could be a loose connection (quad connect) in the back of the HU. Could be a CAN(1) or CAN2 issue. Check with error reader. Best would be ISTA+ and $10 ENET cable. __________________ Help each other: if you manage to fix your issue (especially with help from this forum), don't be a d*ck and disappear. Follow-up by posting the solution so you can help others.
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