Canadian MY2016 435i issue, anyone?

stvding · 10-09-2015, 03:47 PM

Canadian version of MY2016 435i, I find few option issues.
1. no lumbar support!!! used to be in premium package, but not this year. and you can NOT order it as an option. It is an option on 428i as $300 option

2. No connected drive! it used to be a $500 connected drive pro package. But MY16 have 7s9 in premium enhanced. BUT not bmw online/app, RTTI. I do order premium enhanced package and have connected drive logo on the front windshield. But seem like that is the only thing about connected drive in my car.
I don't have BMW Online, BMW App, Internet under connected drive menu. No Traffic INFO in NAV. (I did switch to grey map to have more contrast so i can see any traffic, but nothing.) Dealer told me today, that he checked few MY16 435i, all like mine, no connected drive!! You gotta be kidding me BMW!!! :thumb down

Anyone in Canada experienced these 2 issues? I have the ordering guide dealer sent me few months ago when i ordered my car.

I also have the options list on mybmw canada website about my car in attachment

What should I do then? I will take my car back to dealership next Wednesday but not sure what they can do about it, coding?

stvding · 10-09-2015, 03:51 PM

Pretty disappointed in BMW. I expect more from them...my lumbar feels uncomfortable in these seats and no connected drive... Should have order a m3 which still have $500 connected drive pro pkg and lumbar support as standard..

Beowulf65 · 10-09-2015, 08:48 PM

1. Lumbar Support: 488 is an option but it has to be ordered separately. I did this on my replacement 2016 435i xDrive Gran Coupé (2015 435i xDrive Gran Coupé was recalled). I notice that it is not listed as an option for the 435i, which makes no sense, so I suspect that is a mistake in the pricing guide. Car will go into production Week 44, 2015.

2. When I picked up my 2015 in April, the ConnectedDrive Services Professional w/ARTTI (ZTO) was missing even though it was listed as a package on our car. I returned the car to the dealer and it was added. This may be the issue with your 2016. My dealer has assured me it is included in the Premium Package Enhanced (Z4D)...so request that your dealer install it. I certainly will if our car arrives in December without it. It makes no sense that BMW Canada would remove BMW Online (6AK), ARTTI (6AM), Concierge Services (6AN), Remote Services (6AP)and Internet (6AR...this option is missing from your build, so perhaps BMW Canada decided to remove it) from MY2016.

stvding · 10-09-2015, 10:25 PM

Quote:

Originally Posted by Beowulf65

1. Lumbar Support: 488 is an option but it has to be ordered separately. I did this on my replacement 2016 435i xDrive Gran Coupé (2015 435i xDrive Gran Coupé was recalled). I notice that it is not listed as an option for the 435i, which makes no sense, so I suspect that is a mistake in the pricing guide. Car will go into production Week 44, 2015.

2. When I picked up my 2015 in April, the ConnectedDrive Services Professional w/ARTTI (ZTO) was missing even though it was listed as a package on our car. I returned the car to the dealer and it was added. This may be the issue with your 2016. My dealer has assured me it is included in the Premium Package Enhanced (Z4D)...so request that your dealer install it. I certainly will if our car arrives in December without it. It makes no sense that BMW Canada would remove BMW Online (6AK), ARTTI (6AM), Concierge Services (6AN), Remote Services (6AP)and Internet (6AR...this option is missing from your build, so perhaps BMW Canada decided to remove it) from MY2016.

So i do have the hardware. Just need to install software? My friend's striper 320i has bmw online, etc. gotta be kidding me...

Beowulf65 · 10-10-2015, 09:52 AM

Quote:

Originally Posted by stvding

So i do have the hardware. Just need to install software? My friend's striper 320i has bmw online, etc. gotta be kidding me...

That is my best hunch...I wonder if it is a dealer installed option that depends on the country and BMW AG simply installs the base package. If so, some dealer's forget to install it, or haven't been informed that it is necessary when prepping for delivery. With our 2015 it was a software installation and all was fine after that.

stvding · 10-10-2015, 04:59 PM

Quote:

Originally Posted by Beowulf65

Quote:

Originally Posted by stvding

So i do have the hardware. Just need to install software? My friend's striper 320i has bmw online, etc. gotta be kidding me...

That is my best hunch...I wonder if it is a dealer installed option that depends on the country and BMW AG simply installs the base package. If so, some dealer's forget to install it, or haven't been informed that it is necessary when prepping for delivery. With our 2015 it was a software installation and all was fine after that.

Dealer told me there was no idrive sys in car when it came to the country. Basically a computer without any OS. Dealer installed everything when they are preparing for delivery. I suspect there is this connected drive part of software changes in some way for 2016 and dealer installed 2015 version of idrive(maybe) then shit went wrong...

Beowulf65 · 10-10-2015, 08:01 PM

Quote:

Originally Posted by stvding

Dealer told me there was no idrive sys in car when it came to the country. Basically a computer without any OS. Dealer installed everything when they are preparing for delivery. I suspect there is this connected drive part of software changes in some way for 2016 and dealer installed 2015 version of idrive(maybe) then shit went wrong...

Oops...well that has to be fixed! What NAV system do you have...NBT or EVO? It should be EVO which has OTA updates.

stvding · 10-10-2015, 08:08 PM

Quote:

Originally Posted by Beowulf65

Quote:

Originally Posted by stvding

Dealer told me there was no idrive sys in car when it came to the country. Basically a computer without any OS. Dealer installed everything when they are preparing for delivery. I suspect there is this connected drive part of software changes in some way for 2016 and dealer installed 2015 version of idrive(maybe) then shit went wrong...

Oops...well that has to be fixed! What NAV system do you have...NBT or EVO? It should be EVO which has OTA updates.

Evo

stvding · 10-10-2015, 08:10 PM

Quote:

Originally Posted by Beowulf65

Quote:

Originally Posted by stvding

Dealer told me there was no idrive sys in car when it came to the country. Basically a computer without any OS. Dealer installed everything when they are preparing for delivery. I suspect there is this connected drive part of software changes in some way for 2016 and dealer installed 2015 version of idrive(maybe) then shit went wrong...

Oops...well that has to be fixed! What NAV system do you have...NBT or EVO? It should be EVO which has OTA updates.

OTA, U mean over the air like iPhone style update which tesla has? Anyway, i will go back to dealership next week, and they better fix this damn problem

Beowulf65 · 10-10-2015, 09:52 PM

Quote:

Originally Posted by stvding

OTA, U mean over the air like iPhone style update which tesla has? Anyway, i will go back to dealership next week, and they better fix this damn problem

Yup...you have the latest NAV and it does give OTA updates. I'm quite sure the problem can be rectified and you'll be a

before long.

stvding · 10-10-2015, 09:56 PM

Quote:

Originally Posted by Beowulf65

Quote:

Originally Posted by stvding

OTA, U mean over the air like iPhone style update which tesla has? Anyway, i will go back to dealership next week, and they better fix this damn problem

Yup...you have the latest NAV and it does give OTA updates. I'm quite sure the problem can be rectified and you'll be a

before long.

Ota update of what? The map? I thought it is a service u need to pay for.

itrocks4u · 10-11-2015, 03:53 AM

I gotta ask,when you say 435i, you mean xdrive?

stvding · 10-11-2015, 06:37 AM

Quote:

Originally Posted by itrocks4u

I gotta ask,when you say 435i, you mean xdrive?

Yes

Beowulf65 · 10-11-2015, 09:52 AM

Quote:

Originally Posted by stvding

Ota update of what? The map? I thought it is a service u need to pay for.

Yes, the maps for the NAV system. With EVO the updates are free and OTA.

stvding · 10-11-2015, 10:12 AM

Quote:

Originally Posted by Beowulf65

Quote:

Originally Posted by stvding

Ota update of what? The map? I thought it is a service u need to pay for.

Yes, the maps for the NAV system. With EVO the updates are free and OTA.

Sh1t! Really?! Why do still has 2015-3 version then?

Beowulf65 · 10-11-2015, 11:46 AM

Quote:

Originally Posted by stvding

Sh1t! Really?! Why do still has 2015-3 version then?

The system should update over the next while...it is not instantaneous and depends also on when BMW uploads an update for your area. For example, if you were driving around New York State for a few weeks, an update might download for that region. The system does not update the entire NAV map at once (that would involve a very large download), only the area the car is driving in as indicated by the GPS. If a region does not need an update, nothing will happen while you are driving in that region.

goj · 10-11-2015, 11:47 AM

Quote:

Originally Posted by stvding

Quote:

Originally Posted by Beowulf65

Quote:

Originally Posted by stvding

Ota update of what? The map? I thought it is a service u need to pay for.

Yes, the maps for the NAV system. With EVO the updates are free and OTA.

Sh1t! Really?! Why do still has 2015-3 version then?

You definitely have the most recent Hardware. OTA updates will only update current software. Not upload new software. Take to your dealer. It will be installed

Beowulf65 · 10-11-2015, 01:15 PM

Quote:

Originally Posted by goj

You definitely have the most recent Hardware. OTA updates will only update current software. Not upload new software. Take to your dealer. It will be installed

Ah so...right, should be 2016-2.

A bit more info here: http://www.bimmerfest.com/forums/sho...d.php?t=874581

stvding · 10-12-2015, 12:21 PM

Any aftermarket/retrofit lumbar support suggestion? I am currently using a pillow. Not that good

Beowulf65 · 10-12-2015, 04:16 PM

Quote:

Originally Posted by stvding

Any aftermarket/retrofit lumbar support suggestion? I am currently using a pillow. Not that good

Search around...I found one thread: http://f30.bimmerpost.com/forums/sho...mbar+reftrofit

10-09-2015, 03:51 PM	#2
stvding Major 662 Rep 1,447 Posts Drives: G20 M340ix Join Date: Jul 2015 Location: Markham iTrader: (0)	Pretty disappointed in BMW. I expect more from them...my lumbar feels uncomfortable in these seats and no connected drive... Should have order a m3 which still have $500 connected drive pro pkg and lumbar support as standard..
	Appreciate 0 Quote

10-09-2015, 08:48 PM	#3
Beowulf65 Lieutenant 122 Rep 436 Posts Drives: 2016 435i xDrive Gran Coupé Join Date: Apr 2015 Location: Canada iTrader: (0) Garage List 2016 BMW 435ix Gran ... [0.00]	1. Lumbar Support: 488 is an option but it has to be ordered separately. I did this on my replacement 2016 435i xDrive Gran Coupé (2015 435i xDrive Gran Coupé was recalled). I notice that it is not listed as an option for the 435i, which makes no sense, so I suspect that is a mistake in the pricing guide. Car will go into production Week 44, 2015. 2. When I picked up my 2015 in April, the ConnectedDrive Services Professional w/ARTTI (ZTO) was missing even though it was listed as a package on our car. I returned the car to the dealer and it was added. This may be the issue with your 2016. My dealer has assured me it is included in the Premium Package Enhanced (Z4D)...so request that your dealer install it. I certainly will if our car arrives in December without it. It makes no sense that BMW Canada would remove BMW Online (6AK), ARTTI (6AM), Concierge Services (6AN), Remote Services (6AP)and Internet (6AR...this option is missing from your build, so perhaps BMW Canada decided to remove it) from MY2016. Last edited by Beowulf65; 10-09-2015 at 09:04 PM..
	Appreciate 0 Quote

10-11-2015, 03:53 AM	#12
itrocks4u Colonel 615 Rep 2,418 Posts Drives: F80, F36, E90 Join Date: Aug 2011 Location: Bay Area iTrader: (3)	I gotta ask,when you say 435i, you mean xdrive?
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10-12-2015, 12:21 PM	#19
stvding Major 662 Rep 1,447 Posts Drives: G20 M340ix Join Date: Jul 2015 Location: Markham iTrader: (0)	Any aftermarket/retrofit lumbar support suggestion? I am currently using a pillow. Not that good
	Appreciate 0 Quote