700 miles, engine being replaced

CPWINCH · 07-31-2013, 02:28 AM

I got my car about 5 days ago. After about two days and about 300 miles I heard a strange vibrating ticking noise from the engine bay at around 3.5k-4k rpm. A couple days go by and the ticking vibrating noise gets louder and does it at all rpms and even idle. I bring it into my dealer to see whats wrong. I was thinking maybe a belt or something was hitting and causing the noise. After 2 days of being at the dealer I call my service advisor to learn my car is now having the entire engine replaced and they will have it for about 10 days. I got very little information but will update tomorrow. I am extremely upset and angry as I have only put 700 miles on the car and its brand new. I was enjoying it so much and obeying the break in rules just to have the engine replaced. What is there to do now?

Car:
2013
335i
N55
F30
______

Zach60 · 07-31-2013, 07:22 AM

Really isn't anything you can do at this point as long as the dealer returns the car to you in optimum condition. Hopefully you have a loaner.

RoundelM3 · 07-31-2013, 08:48 AM

Unfortunately, this sort of thing happens every once in awhile - probably a manufacturing defect. If it's being replaced by BMW, then you'll get it back in as-new condition with full warranty - although if it were me, I'd probably want a replacement brand-new vehicle.

nilfinite · 07-31-2013, 10:26 AM

Not sure if you tuned the car, read about another F30 having its engine replaced that coincidentally had a tune.

GhazaliGTE · 07-31-2013, 12:36 PM

Quote:

Originally Posted by roundel335

Unfortunately, this sort of thing happens every once in awhile - probably a manufacturing defect. If it's being replaced by BMW, then you'll get it back in as-new condition with full warranty - although if it were me, I'd probably want a replacement brand-new vehicle.

I second that notion! I would definitely demand a new car, myself. Not sure that it would get anywhere but I would be very upset!! So sorry to hear about this, such a terrible thing to happen to such a beautiful car.

Be sure to update!!

Dan_335i · 07-31-2013, 12:47 PM

I would demand a new car. The car wont be original and wouldnt u want the engine to be installed like it was at the factory or your dealership where they might mess up.

That or demand lower payments

RoundelM3 · 07-31-2013, 01:05 PM

Yeah, and you wonder about matching engine/chassis numbers and such...the car should go back to BMW and be replaced entirely, now that I think about it. 700 miles is way too soon to be swapping engines. OP - what are your "lemon laws" like out where you are?

CPWINCH · 07-31-2013, 02:44 PM

Quote:

Originally Posted by Zach60

Really isn't anything you can do at this point as long as the dealer returns the car to you in optimum condition. Hopefully you have a loaner.

I do not have a loaner currently

Quote:

Originally Posted by roundel335

Unfortunately, this sort of thing happens every once in awhile - probably a manufacturing defect. If it's being replaced by BMW, then you'll get it back in as-new condition with full warranty - although if it were me, I'd probably want a replacement brand-new vehicle.

yeah I feel the same way. Its just really sad to see your dream car already getting an engine replacement

Quote:

Originally Posted by nilfinite

Not sure if you tuned the car, read about another F30 having its engine replaced that coincidentally had a tune.

No tune. yet. Have a JB4 but havent installed

Quote:

Originally Posted by GhazaliGTE

I second that notion! I would definitely demand a new car, myself. Not sure that it would get anywhere but I would be very upset!! So sorry to hear about this, such a terrible thing to happen to such a beautiful car.

Be sure to update!!

thanks man ill keep you guys updated

Quote:

Originally Posted by Dan_335i

I would demand a new car. The car wont be original and wouldnt u want the engine to be installed like it was at the factory or your dealership where they might mess up.

That or demand lower payments

I would demand a new car but my car is pretty rare and I dont know what kind of luck I would have finding the same one. Every package, Estoril blue, piano black interior, msport

Quote:

Originally Posted by roundel335

Yeah, and you wonder about matching engine/chassis numbers and such...the car should go back to BMW and be replaced entirely, now that I think about it. 700 miles is way too soon to be swapping engines. OP - what are your "lemon laws" like out where you are?

Im looking into it currently. So far I think they might pay one of my payments which is bullshit. Ill keep you guys updated

F32 · 07-31-2013, 03:22 PM

Demand a new car. To pull the engine out at 700 miles and expect everything to be perfect is unreasonable. Nothing goes back on the same way after it leaves the factory. Remember, these aren't highly educated engineers or precision robots doing the work. They're Wyotech grads who were for the most part going nowhere after high school.

CPWINCH · 07-31-2013, 03:38 PM

Quote:

Originally Posted by F32

Demand a new car. To pull the engine out at 700 miles and expect everything to be perfect is unreasonable. Nothing goes back on the same way after it leaves the factory. Remember, these aren't highly educated engineers or precision robots doing the work. They're Wyotech grads who were for the most part going nowhere after high school.

I agree. The problem is that my car is estoril blue, msport with piano black trim. Pretty hard to come by. So not really sure what to do at this point

dc503 · 07-31-2013, 03:44 PM

Wow, that sucks and good luck in getting everything fixed correctly.

I'm laughing at what some people think they're entitled to though. Yeah, this wasn't supposed to happen and BMW and your dealer should make it right...that goes without saying. A brand new car is totally unreasonable for a one time failure. In fact, I'd credit the dealer in getting a total motor replacement authorized versus reusing any old components entirely, that is a great thing in this situation.

CPWINCH · 07-31-2013, 03:47 PM

Quote:

Originally Posted by dc503

Wow, that sucks and good luck in getting everything fixed correctly.

I'm laughing at what some people think they're entitled to though. Yeah, this wasn't supposed to happen and BMW and your dealer should make it right...that goes without saying. A brand new car is totally unreasonable for a one time failure. In fact, I'd credit the dealer in getting a total motor replacement authorized versus reusing any old components entirely, that is a great thing in this situation.

thanks man

Vectors2final · 07-31-2013, 06:55 PM

Sorry about your luck.

How were you able to pick the piano black trim? Through PIA?

CPWINCH · 07-31-2013, 06:58 PM

Quote:

Originally Posted by Vectors2final

Sorry about your luck.

How were you able to pick the piano black trim? Through PIA?

thanks man. I ordered it that way

Vectors2final · 07-31-2013, 07:49 PM

I think I'd rather have that then the Alcantara/carbon.

I'll probably jock your style when I order. Haha

F32 · 07-31-2013, 11:16 PM

Quote:

Originally Posted by dc503

A brand new car is totally unreasonable for a one time failure.

Really?

If the OP purchased the car, then he can kiss his resale-value goodbye. On top of standard depreciation, you can go ahead and lop off another 25-30%. Who the hell wants to buy a used car with the engine replaced so early on? These aren't exactly rare cars, so buyers will have other options to turn to. He would have to price accordingly.

Steve33 · 07-31-2013, 11:22 PM

Quote:

Originally Posted by CPWINCH

I agree. The problem is that my car is estoril blue, msport with piano black trim. Pretty hard to come by. So not really sure what to do at this point

Demand the first prod spot you can get and order a new one. Hit up BMWNA and see what you can do

rallybull · 08-01-2013, 01:47 AM

good for you that you did not install that JB4 yet. Had they even smelled a JB4 anywhere near the engine, you might have had to kiss your $20000 engine goodbye.

CPWINCH · 08-01-2013, 03:43 AM

Quote:

Originally Posted by Vectors2final

I think I'd rather have that then the Alcantara/carbon.

I'll probably jock your style when I order. Haha

go for it! its very subtle but ties the interior together really well

Quote:

Originally Posted by F32

Really?

If the OP purchased the car, then he can kiss his resale-value goodbye. On top of standard depreciation, you can go ahead and lop off another 25-30%. Who the hell wants to buy a used car with the engine replaced so early on? These aren't exactly rare cars, so buyers will have other options to turn to. He would have to price accordingly.

exactly

Quote:

Originally Posted by Steve33

Demand the first prod spot you can get and order a new one. Hit up BMWNA and see what you can do

i talked to bmwna. Sorting it out currently. I believe I am getting a new car

Quote:

Originally Posted by rallybull

good for you that you did not install that JB4 yet. Had they even smelled a JB4 anywhere near the engine, you might have had to kiss your $20000 engine goodbye.

meh. My last car was FBO and brought it in to many dealer like that everytime. I have a good relationship with my SA, so before reporting to bmwna he would tell me to uninstall everything

dc503 · 08-01-2013, 08:51 AM

Quote:

Originally Posted by F32

Really?

If the OP purchased the car, then he can kiss his resale-value goodbye. On top of standard depreciation, you can go ahead and lop off another 25-30%. Who the hell wants to buy a used car with the engine replaced so early on? These aren't exactly rare cars, so buyers will have other options to turn to. He would have to price accordingly.

Yes, really. I'm sorry that this is the scenario, but when is having resale value a guarantee when buying a car? It's not and the warranty is serving its purpose.

RoundelM3 · 08-01-2013, 09:59 AM

Quote:

Originally Posted by dc503

Yes, really. I'm sorry that this is the scenario, but when is having resale value a guarantee when buying a car? It's not and the warranty is serving its purpose.

It sure as hell is when you lease one - and, if the car's engine craps out with less than 1,000 miles on it, a replacement is the right thing to do. Otherwise, if the car's residual or resale value drops because of extensive repairs that are not the fault of the owner but caused by manufacturing defects, a customer is lost and potentially hundreds of others. Surely BMW NA knows this, even if the dealership doesn't.

Dinh335 · 08-01-2013, 10:18 AM

Sorry for your luck man. I think you have grounds for demanding a new car.. , also, if anything, make sure the engine is a new engine and not 'refurbished'.

A lot of times engine replacements by manufacturer under warranty doesn't mean you get a brand spanking new engine off the plant.

07-31-2013, 02:28 AM	#1
CPWINCH Brigadier General 732 Rep 4,635 Posts Drives: Toyota Prius Join Date: May 2010 Location: Los Angeles iTrader: (7)	700 miles, engine being replaced I got my car about 5 days ago. After about two days and about 300 miles I heard a strange vibrating ticking noise from the engine bay at around 3.5k-4k rpm. A couple days go by and the ticking vibrating noise gets louder and does it at all rpms and even idle. I bring it into my dealer to see whats wrong. I was thinking maybe a belt or something was hitting and causing the noise. After 2 days of being at the dealer I call my service advisor to learn my car is now having the entire engine replaced and they will have it for about 10 days. I got very little information but will update tomorrow. I am extremely upset and angry as I have only put 700 miles on the car and its brand new. I was enjoying it so much and obeying the break in rules just to have the engine replaced. What is there to do now? Car: 2013 335i N55 F30 ______ __________________ Follow my BMW instagram @CARMODIFICATION Let me know you are from bimmerpost and i'll follow back
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07-31-2013, 07:22 AM	#2
Zach60 New Member 0 Rep 9 Posts Drives: BMW 3-Series Join Date: Jun 2013 Location: NY iTrader: (0)	Really isn't anything you can do at this point as long as the dealer returns the car to you in optimum condition. Hopefully you have a loaner. __________________ 2013 328i xDrive Sedan
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07-31-2013, 08:48 AM	#3
RoundelM3 Major General 1833 Rep 6,986 Posts Drives: 15 F80 M3, 22 G01 X3 30i Join Date: Apr 2010 Location: Wendell, NC iTrader: (2) Garage List 2022 BMW X3 [9.83] 2015 BMW M3 [6.50]	Unfortunately, this sort of thing happens every once in awhile - probably a manufacturing defect. If it's being replaced by BMW, then you'll get it back in as-new condition with full warranty - although if it were me, I'd probably want a replacement brand-new vehicle. __________________ 2015 F80 ///M3 Sedan 7DCT Tanzanite, 2022 X3 sDrive30i 8AT Brooklyn Grey
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07-31-2013, 10:26 AM	#4
nilfinite Private First Class 22 Rep 117 Posts Drives: F83 M4 & E89 Z4 Join Date: Jun 2012 Location: Bay Area iTrader: (1)	Not sure if you tuned the car, read about another F30 having its engine replaced that coincidentally had a tune.
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07-31-2013, 12:47 PM	#6
Dan_335i Captain 102 Rep 936 Posts Drives: 2014 335i EBII MSport Join Date: Aug 2012 Location: toronto iTrader: (0)	I would demand a new car. The car wont be original and wouldnt u want the engine to be installed like it was at the factory or your dealership where they might mess up. That or demand lower payments
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07-31-2013, 01:05 PM	#7
RoundelM3 Major General 1833 Rep 6,986 Posts Drives: 15 F80 M3, 22 G01 X3 30i Join Date: Apr 2010 Location: Wendell, NC iTrader: (2) Garage List 2022 BMW X3 [9.83] 2015 BMW M3 [6.50]	Yeah, and you wonder about matching engine/chassis numbers and such...the car should go back to BMW and be replaced entirely, now that I think about it. 700 miles is way too soon to be swapping engines. OP - what are your "lemon laws" like out where you are? __________________ 2015 F80 ///M3 Sedan 7DCT Tanzanite, 2022 X3 sDrive30i 8AT Brooklyn Grey
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07-31-2013, 03:22 PM	#9
F32 Banned 20 Rep 688 Posts Drives: BMW Join Date: Jul 2013 Location: SF iTrader: (0)	Demand a new car. To pull the engine out at 700 miles and expect everything to be perfect is unreasonable. Nothing goes back on the same way after it leaves the factory. Remember, these aren't highly educated engineers or precision robots doing the work. They're Wyotech grads who were for the most part going nowhere after high school.
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07-31-2013, 03:44 PM	#11
dc503 First Lieutenant 131 Rep 347 Posts Drives: 340i Join Date: Jul 2009 Location: Reston, VA iTrader: (3)	Wow, that sucks and good luck in getting everything fixed correctly. I'm laughing at what some people think they're entitled to though. Yeah, this wasn't supposed to happen and BMW and your dealer should make it right...that goes without saying. A brand new car is totally unreasonable for a one time failure. In fact, I'd credit the dealer in getting a total motor replacement authorized versus reusing any old components entirely, that is a great thing in this situation. __________________ IG: LBR_uno
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07-31-2013, 06:55 PM	#13
Vectors2final Brigadier General 1342 Rep 3,340 Posts Drives: 2018 F80 YMB/SS ZCP Join Date: May 2011 Location: Austin, Tx iTrader: (0)	Sorry about your luck. How were you able to pick the piano black trim? Through PIA? __________________ 2019 Ruby GT350 - Gen 5 Whipple on corn making 855RWHP. Sold: 2018 F80 Part Deux /DCT /YMB /Full SS /CF Trim /ZCP /ZEC w/Black 666M Sold: 2015 F80 /DCT /YMB /Full SS /CF Trim /ZEC /ZLP /HK /S&TVC- 18''///M
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07-31-2013, 07:49 PM	#15
Vectors2final Brigadier General 1342 Rep 3,340 Posts Drives: 2018 F80 YMB/SS ZCP Join Date: May 2011 Location: Austin, Tx iTrader: (0)	I think I'd rather have that then the Alcantara/carbon. I'll probably jock your style when I order. Haha __________________ 2019 Ruby GT350 - Gen 5 Whipple on corn making 855RWHP. Sold: 2018 F80 Part Deux /DCT /YMB /Full SS /CF Trim /ZCP /ZEC w/Black 666M Sold: 2015 F80 /DCT /YMB /Full SS /CF Trim /ZEC /ZLP /HK /S&TVC- 18''///M
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08-01-2013, 01:47 AM	#18
rallybull Major 179 Rep 1,044 Posts Drives: F30 335i w/PPK Join Date: Jul 2012 Location: USA iTrader: (0)	good for you that you did not install that JB4 yet. Had they even smelled a JB4 anywhere near the engine, you might have had to kiss your $20000 engine goodbye.
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08-01-2013, 10:18 AM	#22
Dinh335 Major 713 Rep 1,209 Posts Drives: 2004 RX8/2015 M3/2017 X5 35i Join Date: Dec 2012 Location: Arlington VA iTrader: (0)	Sorry for your luck man. I think you have grounds for demanding a new car.. , also, if anything, make sure the engine is a new engine and not 'refurbished'. A lot of times engine replacements by manufacturer under warranty doesn't mean you get a brand spanking new engine off the plant. __________________ 2015 Tanzanite Blue M3 /19 silver/exec/SS full leather/hk/cams/6speed_Wife 2017 x5 xdrive 35i
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