[Bored of Audi]

Has anyone's connected drive gone down ?

All of a sudden this afternoon all connected drive items have disappeared completely from the menu including streamed music.

All I am left with is mobile care, hotline and your service.

Can anyone check their pro nav system ?

[225]

I tried at lunchtime and it said no signal but assumed that was it.

[philiper1]

I posted earlier on, seems they are doing some work as their website was initially down, now back up and looks like the mobile app but the actual app still doesn't work for me (no map to car or locate my car!)

[philiper1]

Tried the app now, back up and running

[BMWChap]

Ahhh that would explain why I lost my Navigation this afternoon..

[Bored of Audi]

Must be doing something as mine still says no signal or server...been off for most of the day.

[Rbrown]

I was down the other day, but worked yesterday.

Must be central system stuff they are doing.

[pmgreenwood]

My car was in to have a failed Air con condenser replaced under guarantee (car two years old 29K miles). When I picked it up no RTTI and nothing that uses internal sim working. I assumed garage not put something back correctly not knowing where the BMW vodaphone sim is in the car!!

Early evening full service now restored.

BMW should really text everybody when it goes down so some of us do not panic and jump to the wrong conclusion

[philiper1]

Originally Posted by pmgreenwood

BMW should really text everybody when it goes down so some of us do not panic and jump to the wrong conclusion

I think they should leave a note or status section mentioning any service update/issues on their website; can be done via facebook or twitter too.

[simon.]

Wondered why it didn't work earlier whe I was sending an address to the car. Had to do it the old fashioned way & write it on the mouse lol

[bmnut]

Originally Posted by Bored of Audi

Has anyone's connected drive gone down ?

All of a sudden this afternoon all connected drive items have disappeared completely from the menu including streamed music.

All I am left with is mobile care, hotline and your service.

Can anyone check their pro nav system ?

Mine went off when I came back to the mainland on 21st April after 10 days on the Isle of Man.....no RTTI, no On-line nav search facility, no weather, no news, nada!
Went to my dealer last Friday car booked in on Wednesday gone (gave me a new 740d X-drive to play with during the day!!!) tech did a fully software update and now everything is fine!
They did say there was a shedload of updates to do with the software so took about 5 hours! Asked me when I last updated my connected drive drive services and I just looked blank...didn't know we can do that periodically through the i-drive !!!!

[Kenny212]

Hope they have sort out the issues on their website for updating usb maps

[HiBee]

Had issues yesterday. Not been in car today to find if they are resloved.

[muckypup]

I notice that the traffic view is different when connected drive is offline. Normally you get coloured lines either side of the roads. This vanished but there was still incidents on the map so don't know where it was getting these from. Maybe it was using TMC as a backup.

[F36420I]

Same issue today here in Belgium no connected drive and no RTTI :'( Bmw maintenance I think.

[bmnut]

Originally Posted by muckypup

I notice that the traffic view is different when connected drive is offline. Normally you get coloured lines either side of the roads. This vanished but there was still incidents on the map so don't know where it was getting these from. Maybe it was using TMC as a backup.

You're right....coloured lines are traffic flow from RTTI but if that not available uses TMC which shows incidents still but can't do traffic flow!