[DJHakim]

Nav version details:
111152.3.212
Road Map NORTH AMERICA EVO 2016-1
NBTEvo_E15501A

Most phone numbers now are stored in the POIs with the "+1" country code prefix. My phone does not recognize "+1" calling w/in the US. So, I cannot use the call feature on most POIs!! Some USA POIs do start with just the USA area code, so the feature works for those. I think if the numbers were listed with just "1" as the prefix, then it may work. The "+" may be the issue.

The entries in both the Online Search and internal database have "+1" as the phone number prefix. This was never an issue for me in pre-NBT nav POIs.

At first I thought the VDC did not change the region to NA when prepping the car, but then I saw a few entries w/o the +1.

Can someone with 2016-2 verify if entries have "+1"? I hope a new version fixes this.

Maybe it's a coincidence, but I still have not received the regional OTA update to 2016-2, though it's been out for a month. Genius informed me that it is released in batches. If something is amuck in my Nav, perhaps I'll never get the OTA update.

[ipilcher]

I store all my contact numbers in international format (i.e. U.S. numbers starting with "+1") and I've never had a problem dialing. I'd say that the problem is your phone and/or carrier.

[DJHakim]

Originally Posted by ipilcher

I store all my contact numbers in international format (i.e. U.S. numbers starting with "+1") and I've never had a problem dialing. I'd say that the problem is your phone and/or carrier.

It's never been an issue For 10 years and 2 previous Nav systems, same phone carrier. I'm not talking about "1", it is "+1" and it's in POIs, not my personal contacts. I can use the "1" prefix on my phone just fine. When the POI's phone number is prefixed with a +1, it results in creating an international dialing prefix of 011 (the US code when out of country), which is rejected by my carrier since international calling is disabled.

Actually, some are stored as " "+1" " or "(+1)".

What phone number format do you see in your POIs?

[DJHakim]

I wonder if my nav was setup in non-US mode, so it thinks I have to dial the USA as international.

[DJHakim]

I found a relevant explanation.

"If you put a +, your mobile interprets the first valid set of numbers after that to be the country calling number and will make a request to the carrier to connect it to the appropriate country."
"the + signals that the country code comes next"
"The + takes the place of the local international dialing prefix."

So the explicit "+" signals to dial out of the country, even though the following country code is the USA code (1). I don't have an international plan, thus the error when "+" is dialed.

I am not sure why other USA users don't have this issue; perhaps their phones ignore the "+" when connected to a tower in the USA, or international dialing is allowed, or their carrier allows "+" as long as "1" follows.

I already spoke to BMW Genius about this. New to them. They think "+" is interpreted and dialed as "0". My carrier (Sprint) has been clueless so far. I suspect I have to enable international dialing to be able to dial the domestic numbers in the POIs.

[Kabrich]

Originally Posted by DJHakim

I found a relevant explanation.

"If you put a +, your mobile interprets the first valid set of numbers after that to be the country calling number and will make a request to the carrier to connect it to the appropriate country."
"the + signals that the country code comes next"
"The + takes the place of the local international dialing prefix."

So the explicit "+" signals to dial out of the country, even though the following country code is the USA code (1). I don't have an international plan, thus the error when "+" is dialed.

I am not sure why other USA users don't have this issue; perhaps their phones ignore the "+" when connected to a tower in the USA, or international dialing is allowed, or their carrier allows "+" as long as "1" follows.

I already spoke to BMW Genius about this. New to them. They think "+" is interpreted and dialed as "0". My carrier (Sprint) has been clueless so far. I suspect I have to enable international dialing to be able to dial the domestic numbers in the POIs.

I suspect it is a sprint issue

[DJHakim]

Likely a phone/carrier combination.

I have read that the "+" is part of an official international phone number format called "E.164". At least EVO is using a standard, but not all carriers/towers/etc support it. Still, if the nav knows you are in the USA or you can set a map region, I think EVO should drop the "+1". It's superfluous.

[DJHakim]

Why must EVO 2016-1 maps have most numbers listed with the country code prefix??? Again, I hope this is fixed in 2016-2, or that there is some region setting set by the dealer.


Finding out it is carrier, plan, and phone. Carriers with GSM seem to deal with it, as opposed to CDMA carriers. Plan must allow international dialing so that the country code is interpreted, not rejected. Some phones have settings that automatically truncate the "+" when domestic. I used a phone that converted the "+" to "01" internally.

E.164 (Wikipedia)
"...the plus sign (+), indicating that the number includes the country calling code. When dialing, the number must typically be prefixed with the appropriate international call prefix (in place of the plus sign), which is a trunk code to reach an international circuit from within the country of call origination."