'13 F30 has Imperial Blue around foglight housing, but car is Sapphire Metallic. Deal

G30Nashville · 05-09-2014, 04:30 PM

I took this photo awhile back. Needless to say it's gotten worse now and the color is defiantly different than the body of my car. Dealer says they want $160 to paint it. Anybody else got the manufacturer to cover this with warranty? I mean for goodness sake if my car changed colors would they tell me it's not their problem?

cwolf521 · 05-09-2014, 04:41 PM

My understanding is that the fog light covers on the modern line are not painted but just gloss black plastic. You can buy them online from real oem or a few other places for like $25 bucks each side.

WHL102 · 05-09-2014, 04:43 PM

Quote:

Originally Posted by cwolf521

My understanding is that the fog light covers on the modern line are not painted but just gloss black plastic. You can buy them online from real oem or a few other places for like $25 bucks each side.

Those fog light covers are SO cheap... all the more reason the dealer should be quick to fix this for you.

I purchased a pair to try to fit onto my baseline bumper, but I failed to get a proper fit even after removing parts of the trim using a multi-tool. They were a very nice gloss black. That is very strange they would not warranty a factory part that has changed color... How far past your warranty are you?

-WL

G30Nashville · 05-09-2014, 07:04 PM

That's the thing, I'm still under factory warranty! How should I approach the dealer? If they are that cheap I will pretty much demand they do so.

G30Nashville · 05-09-2014, 07:05 PM

Quote:

Originally Posted by cwolf521

My understanding is that the fog light covers on the modern line are not painted but just gloss black plastic. You can buy them online from real oem or a few other places for like $25 bucks each side.

This is a sport like by the way. Different from the modern line I'm pretty sure.

TN_3 · 05-09-2014, 07:05 PM

Quote:

Originally Posted by cwolf521

My understanding is that the fog light covers on the modern line are not painted but just gloss black plastic. You can buy them online from real oem or a few other places for like $25 bucks each side.

You sure this isn't the case for the sport line too, OP?

OC40 · 05-09-2014, 07:30 PM

Quote:

Originally Posted by TN_3

Quote:

Originally Posted by cwolf521

My understanding is that the fog light covers on the modern line are not painted but just gloss black plastic. You can buy them online from real oem or a few other places for like $25 bucks each side.

You sure this isn't the case for the sport line too, OP?

I have a sport loaner right now. Fogs covers seem gloss back to me.

WHL102 · 05-10-2014, 07:17 AM

OP, above all be courteous, polite, and patient. They will find it easier to guide you to the door if you start raising hell.

Explain to them that you feel this is no different than if the door panel warped and turned blue. Ask them to park another sport line next to your vehicle and look at the difference. If your SA is not of any help, ask to schedule an appointment with the service manager or director. Do your homework on the warranty policy regarding trim pieces. Do not try to tell them how to do their job, but steer them towards the clause you find that may help you.

If all else fails, thank them for their time and let them know you will have to go to another dealership to get a second opinion. They may change their mind if they know they will lose future business. After my issue with BMW service regarding my trunk spoiler that fell off I am extremely disappointed, however not at all surprised, to hear this story....

Very, very poor service.

CHCCubs · 05-10-2014, 07:35 AM

Quote:

Originally Posted by OC40

I have a sport loaner right now. Fogs covers seem gloss back to me.

They are gloss black. I'm wondering if the color of the OP's car is causing the optical illusion of making his look blue. I'd suggest comparing his set to another car.

G30Nashville · 05-14-2014, 07:57 AM

Had the car in for some service this week and pointed the trim out to the dealer. When I picked the car up, I noticed on the work order that the "trim pieces are gloss black and there is no flaw in the workmanship."

After reading that, I politely grabbed a SA and asked her what she thought. Pretty soon I had 3 SA's around me all in shock how noticeable the blue was compared to the black. They showed the Manager and he agreed to fix the parts and have them painted back to gloss black!

Hats off to United BMW of Roswell!

ramonE90-NL · 05-15-2014, 04:16 PM

i got mine replaced under warranty last year.

they turned from gloss black to purple-ish.

G30Nashville · 05-15-2014, 09:17 PM

Quote:

Originally Posted by ramonE90-NL

i got mine replaced under warranty last year.

they turned from gloss black to purple-ish.

Have they held up since?

pz619 · 12-30-2015, 06:00 PM

Sorry for the bump. Exact same thing on my friends car. Denied warranty but will try again.

05-09-2014, 04:30 PM	#1
G30Nashville Second Lieutenant 279 Rep 203 Posts Drives: 2022 540i Join Date: Oct 2013 Location: Nashville Area iTrader: (0)	I took this photo awhile back. Needless to say it's gotten worse now and the color is defiantly different than the body of my car. Dealer says they want $160 to paint it. Anybody else got the manufacturer to cover this with warranty? I mean for goodness sake if my car changed colors would they tell me it's not their problem? Attached Images
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05-09-2014, 04:41 PM	#2
cwolf521 Private First Class 17 Rep 100 Posts Drives: F30 328xi Join Date: Aug 2013 Location: United States iTrader: (1)	My understanding is that the fog light covers on the modern line are not painted but just gloss black plastic. You can buy them online from real oem or a few other places for like $25 bucks each side.
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05-09-2014, 07:04 PM	#4
G30Nashville Second Lieutenant 279 Rep 203 Posts Drives: 2022 540i Join Date: Oct 2013 Location: Nashville Area iTrader: (0)	That's the thing, I'm still under factory warranty! How should I approach the dealer? If they are that cheap I will pretty much demand they do so.
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05-10-2014, 07:17 AM	#8
WHL102 First Lieutenant 125 Rep 391 Posts Drives: '16 GTI S, DSG, 4-Door Join Date: Jan 2014 Location: Northern NJ iTrader: (0)	OP, above all be courteous, polite, and patient. They will find it easier to guide you to the door if you start raising hell. Explain to them that you feel this is no different than if the door panel warped and turned blue. Ask them to park another sport line next to your vehicle and look at the difference. If your SA is not of any help, ask to schedule an appointment with the service manager or director. Do your homework on the warranty policy regarding trim pieces. Do not try to tell them how to do their job, but steer them towards the clause you find that may help you. If all else fails, thank them for their time and let them know you will have to go to another dealership to get a second opinion. They may change their mind if they know they will lose future business. After my issue with BMW service regarding my trunk spoiler that fell off I am extremely disappointed, however not at all surprised, to hear this story.... Very, very poor service.
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05-14-2014, 07:57 AM	#10
G30Nashville Second Lieutenant 279 Rep 203 Posts Drives: 2022 540i Join Date: Oct 2013 Location: Nashville Area iTrader: (0)	Had the car in for some service this week and pointed the trim out to the dealer. When I picked the car up, I noticed on the work order that the "trim pieces are gloss black and there is no flaw in the workmanship." After reading that, I politely grabbed a SA and asked her what she thought. Pretty soon I had 3 SA's around me all in shock how noticeable the blue was compared to the black. They showed the Manager and he agreed to fix the parts and have them painted back to gloss black! Hats off to United BMW of Roswell!
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05-15-2014, 04:16 PM	#11
ramonE90-NL Second Lieutenant 35 Rep 239 Posts Drives: bmw F30 320iA Join Date: Feb 2009 Location: The netherlands iTrader: (0)	i got mine replaced under warranty last year. they turned from gloss black to purple-ish.
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12-30-2015, 06:00 PM	#13
pz619 Brigadier General 3279 Rep 3,256 Posts Drives: F87 M2C 6MT, Tesla 3 Join Date: Oct 2013 Location: San Diego iTrader: (1)	Sorry for the bump. Exact same thing on my friends car. Denied warranty but will try again.
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