03-22-2014, 11:11 PM | #1 |
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Radial Tire Company in Silver Spring
Not happy with the service. I took the car in for a flat repair today (Saturday 03/22). I was told the tire would be patched when I stopped by two weeks ago but instead it was plugged. I paid and left. As I get on the highway , I feel slight vibration but I am thinking no biggie. As I brake from around 70 mph , the whole car vibrates alot. I mean huge difference from my ride down to the shop. So I return to the shop, ask them to check the car out but they are not too pleased because they are extremely busy. I asked the wheel to be checked for balance and they reluctantly agree to the check and says we'll torque the wheel. I am thinking "didnt they torque it before?" . I wait ten minutes and the car is brought back and the tech insists that it is my brakes. I agree that I had a very slight vibration but nothing like what it is doing after being in their shop. The tech says " Oh, your car definitely has problems, during the test drive when I came to a stop to turn around , the car's engine cut off for no reason and I had to start it again, you really need to have the BMW dealership check that out". So I say "did you come to a complete stop?" . He says "yes". That's the ASS ! Auto Start and Stop ! Then he says "Oh" . I get home and wash the car . I find 3 scratches and two knicks from the air wrench on the same wheel the shop had worked on today. I cant believe this crap! I am not taking my car to this place again. I will be calling rim doctors to see if they can repair it. damn it !
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Last edited by 1N54E92; 03-24-2014 at 09:12 AM.. |
03-24-2015, 02:56 PM | #2 |
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Update, this shop used a can of fix-a-flat and plug to fix my slow leak. This is not the way to fix a flat, not what they promised they would do. I had to pay extra to get all the gunk off the wheel and new TPMS sensor was installed . I would NOT recommend this shop even if they advertise in the local BMW "der Bayerische" magazine.
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