08-13-2015, 08:29 AM | #1 |
New Member
2
Rep 10
Posts |
Rear light housing issue, warranty?
Hi guys,
Just finished a long road trip from Calgary, AB to Victoria, BC and back in my 2013 335i. When I was filling up on the way home, I noticed my passenger side rear light housing was oddly sticking out. This is the piece attached to the trunk lid, not the rear quarter panel. Looking closer, I found I could lift it slightly to see that the plastic hook was broken off. I haven't the slightest clue how that could happen. I know it wasn't that way when I left the hotel that morning simply because I had to load the trunk myself. Light housing is still pretty much inside, can't be pulled out (without extreme force I assume) so it's in no danger of falling off. This is what it looks like, trunk is in open position with me holding it to take this shot. Question is, will this be covered under warranty or am I going to be paying for this one? If I'm paying, can anyone confirm if this is the right part? http://www.getbmwparts.com/parts/201...&siteid=214672 Thanks in advance for any insight. |
08-13-2015, 08:55 AM | #2 |
Private
8
Rep 50
Posts |
depends on your dealer , i had the same problem few month ago and had a lot of fight with my dealer. Hope they give you a new one . Its not our unique problem
http://www.bimmerfest.com/forums/sho...d.php?t=660070 http://f30.bimmerpost.com/forums/sho...d.php?t=735941 http://www.bmwclubmalaysia.com/forum...oose-tail-lamp http://f30.bimmerpost.com/forums/sho...d.php?t=889694 |
Appreciate
0
|
08-13-2015, 08:58 AM | #3 | |
Major
525
Rep 1,231
Posts |
Quote:
this is a known recall dealer should replace by warranty, there's many threads regarding this issue, has happened to me as well, on both sides
__________________
|
|
Appreciate
0
|
08-13-2015, 09:16 AM | #5 | |
Private
8
Rep 50
Posts |
Quote:
?? Customer service in my country told me , Bmw dont made any recalls for the tail lights , they dont know about the problems at all. Do you have any information from it ? |
|
Appreciate
0
|
08-13-2015, 09:33 AM | #6 |
New Member
2
Rep 10
Posts |
Wow... thanks for the links guys. This will help me when I drop into my dealer on the way home tonight from work. I'll do some reading.
Is there a number or official details/docs about this recall? Thanks. |
Appreciate
0
|
08-13-2015, 03:45 PM | #8 |
Too much is never enough
655
Rep 3,079
Posts |
|
Appreciate
0
|
08-14-2015, 02:15 AM | #9 |
Private
8
Rep 50
Posts |
|
Appreciate
0
|
08-14-2015, 10:32 AM | #10 |
New Member
2
Rep 10
Posts |
Hi guys,
So I stopped off at Calgary BMW and spoke to an advisor (man, I like the fact that their service department goes until 9pm). He didn't know about the problem, but straight away scanned my fob and indicated that it'll be covered under warranty. I scheduled a service appointment for Wednesday since I couldn't let them have the car right away. They're doing a few other service maintenance items (I'm at 40k km at the moment) at the same time. Very happy with the immediate service! |
Appreciate
0
|
08-14-2015, 03:07 PM | #12 |
Lieutenant
100
Rep 443
Posts |
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|