[matt1034]

I placed my order on Feb 12th and was told 4-6 weeks initially. Now they're saying it will be the end of next week before shipping. The wait is killing me ...

Anyone else in the same boat?

[WPGM5]

Yep, i ordered 2 weeks before you and they still have not shipped. Starting to become more than a little annoying

[ljtM5comp]

They're probably too light and of too high a quality to ship.

[SwnSng]

This is the reason why I didn't go with them in the first place...At least you guys are at the end of your wait.

[matt1034]

Are these wheels not made in the US??

[FotiosF90M5]

I'm waiting. I really want aggressive wheels on my car. It's the finishing touch I'm waiting for. Kind of a bummer.

[tdizzle]

+1

Ordered later than you guys (March 13) though. About 2 weeks ago the shop I ordered from said they were working furiously on this set of production (you guys). I think I got in on the next one unfortunately. He said his guess was that this production should be ready to ship this week or next (two weeks ago). He acted like he thought mine would be in with those but I have a feeling it won't be. I ordered from a local shop right down the road from Morr's shop.

Morr's are made in Miami for the guy above who asked. They seem to be a fairly small outfit and I think they got a flood of orders when they advertised on a few forums and were overwhelmed with orders.

[Dinh335]

At least you guys have em ordered, I'm awaiting an email response after a few tries...

[tdizzle]

Originally Posted by Dinh335

At least you guys have em ordered, I'm awaiting an email response after a few tries...

Who did you email? Unfortunately, Morr doesn't sell them directly apparently. They referred me to the shop near them since the closest retailer of their wheels was about 350 miles away from me.

I've only communicated with Morr a few times directly. Sometimes they respond right away, but the last couple times it took them a few days. Maybe they're busy working instead of selling?

[Dinh335]

Originally Posted by tdizzle

Who did you email? Unfortunately, Morr doesn't sell them directly apparently. They referred me to the shop near them since the closest retailer of their wheels was about 350 miles away from me.

I've only communicated with Morr a few times directly. Sometimes they respond right away, but the last couple times it took them a few days. Maybe they're busy working instead of selling?

Alec (referred to by midnightexpress on this forum) and Andy. ...it's been a few weeks. I've followed a lot of Morr threads and PM'd as well as conventional email.

[tdizzle]

Originally Posted by Dinh335

Alec (referred to by midnightexpress on this forum) and Andy. ...it's been a few weeks. I've followed a lot of Morr threads and PM'd as well as conventional email.

Sales@**********.com

Try the above email if you haven't already perhaps. That's the way I've found communication the best. PM on this board took a solid week for a response.

or maybe call: 877.947.6677

( I feel like I'm advertising for them and I haven't even gotten my wheels...)

[Dinh335]

^ cool thanks man

[Maz335i]

Ordered April 4th/5th. Didn't do it earlier as I had my order in for the HRE P44SC. Managed to get confirmation just end of last week that my order got cancelled with HRE. So immediately ordered the MORR's.

I'm really hoping I get these by May 11th as I have a photoshoot scheduled and can't afford to go there in my winter shoes! LOL

Hopefully it's only a small backlog. They've gotten a great response because of the quality product they're selling.

For those waiting since before February, I'd try emailing Andy once more. He's been super responsive on my end.

[matt1034]

Originally Posted by Maz335i

Ordered April 4th/5th. Didn't do it earlier as I had my order in for the HRE P44SC. Managed to get confirmation just end of last week that my order got cancelled with HRE. So immediately ordered the MORR's.

I'm really hoping I get these by May 11th as I have a photoshoot scheduled and can't afford to go there in my winter shoes! LOL

Hopefully it's only a small backlog. They've gotten a great response because of the quality product they're selling.

For those waiting since before February, I'd try emailing Andy once more. He's been super responsive on my end.

Best of luck to you but that timeframe is highly unlikely IMO. Never had this problem when ordering any of my wheels from BC Racing and they ship from Taiwan.

[shivaswrath]

Horrible to do this to customers...turns potential customers away.

[WPGM5]

Morr?........Morr?.......Andy?.........(crickets)

[j.c]

ordered mine on early jan, told have to wait 10weeks...however, still havent heard any news from morr

[Maz335i]

I'm sure they're wokring on it guys...lets be patient and wait for a response from them.

Afterall they're getting us stunning wheels...

[tdizzle]

Originally Posted by Maz335i

I'm sure they're wokring on it guys...lets be patient and wait for a response from them.

Afterall they're getting us stunning wheels...

Most of our patience is wearing thin because of the lack of response and accurate timeline. Morr and my retailer was super responsive before the sale (I'd get immediate responses and never had to wait more than a day, even from Morr). After the sale and they got my deposit, it's been crickets with multiple days between responses from y dealer and even longer from Morr.

Morr's stance on timeline is they can't give me one because they can't tie an order to the end customer only the retailer can do that. So I'm guessing the retailer sends them X orders and Morr only knows who they're for from the aspec of the retailer.

My experience thusfar:

My initial timeline was 4 weeks. Two weeks after my order I had not heard a single word so I emailed my retailer, waited a day with no response so I emailed the sales team, then PM'd Morr on this forum. Another day or two and the retailer got back with me saying he thought he'd know a definite timeline in a week but expected/hoped they'd be out for painting in under 2 weeks (that has since come and gone). The Sales team at Morr got back to me 3-4 days later saying they could not track my personal order and I should get back with the retailer (I tossed the idea of pulling my order because of the lack of responsiveness and they said the retailer was a reputable shop).

I emailed the retailer 2 days ago and am still waiting on a response on where I currently stand.

Their product seems top notch, but their customer service and ability to produce orders timely seems lacking. One could probably point much of this blame on the retailer who should be working with Morr for us. But Morr shouldn't be posting claims of 4 weeks when it's closer to triple that for some people (and still counting). Also, I'm annoyed that I had to put down a 50% deposit months before the wheels would arrive and not even sure when they go into production. Once again, I'm sure that's standard business practices but doesn't sit well with me given the lack of communication and no true timeline.

Just seems they're over their head all in all. Guess growing pains with an increasing business, but not good for customer satisfaction.

Has anyone ordered > received a set of Morr wheels in 2013?

[tdizzle]

Originally Posted by Maz335i

Ordered April 4th/5th. Didn't do it earlier as I had my order in for the HRE P44SC. Managed to get confirmation just end of last week that my order got cancelled with HRE. So immediately ordered the MORR's.

I'm really hoping I get these by May 11th as I have a photoshoot scheduled and can't afford to go there in my winter shoes! LOL

Hopefully it's only a small backlog. They've gotten a great response because of the quality product they're selling.

For those waiting since before February, I'd try emailing Andy once more. He's been super responsive on my end.

I'd be surprised if you got your wheels before June unless they hire more people or increase production somehow. You did order a bit over a week after me and I was told that my order probably would go in on the 'next' production. The 'last' production hasn't shipped out yet.

[Maz335i]

Originally Posted by tdizzle

Most of our patience is wearing thin because of the lack of response and accurate timeline. Morr and my retailer was super responsive before the sale (I'd get immediate responses and never had to wait more than a day, even from Morr). After the sale and they got my deposit, it's been crickets with multiple days between responses from y dealer and even longer from Morr.

Morr's stance on timeline is they can't give me one because they can't tie an order to the end customer only the retailer can do that. So I'm guessing the retailer sends them X orders and Morr only knows who they're for from the aspec of the retailer.

My experience thusfar:

My initial timeline was 4 weeks. Two weeks after my order I had not heard a single word so I emailed my retailer, waited a day with no response so I emailed the sales team, then PM'd Morr on this forum. Another day or two and the retailer got back with me saying he thought he'd know a definite timeline in a week but expected/hoped they'd be out for painting in under 2 weeks (that has since come and gone). The Sales team at Morr got back to me 3-4 days later saying they could not track my personal order and I should get back with the retailer (I tossed the idea of pulling my order because of the lack of responsiveness and they said the retailer was a reputable shop).

I emailed the retailer 2 days ago and am still waiting on a response on where I currently stand.

Their product seems top notch, but their customer service and ability to produce orders timely seems lacking. One could probably point much of this blame on the retailer who should be working with Morr for us. But Morr shouldn't be posting claims of 4 weeks when it's closer to triple that for some people (and still counting). Also, I'm annoyed that I had to put down a 50% deposit months before the wheels would arrive and not even sure when they go into production. Once again, I'm sure that's standard business practices but doesn't sit well with me given the lack of communication and no true timeline.

Just seems they're over their head all in all. Guess growing pains with an increasing business, but not good for customer satisfaction.

Has anyone ordered > received a set of Morr wheels in 2013?

I understand your frustration man.

Let's hope Andy or someone from the MORR sales team checks this thread and give us some sort of timeline. June would be too late for me TBH.

I certainly feel for those waiting since end of January. Luckily it was winter then but now that spring has come, I'm sure its irritating.

I really dont know what to say but hope Andy get's back to us soon...

[Maz335i]

Originally Posted by tdizzle

Has anyone ordered > received a set of Morr wheels in 2013?

^ THIS...I certainly want to know...