Problem with Google maps send to car

dangerous_al · 08-31-2015, 01:04 PM

I have tried to get send an address to the car several times from Google maps but it hasn't worked and I don't know if I am doing something wrong. I have set up Google with my car using the email address that I am registered with for Connected services. I get a confirmation from Google that the address has been sent, but I don't receive the message in the car. Am I missing something?

Watsey · 08-31-2015, 06:41 PM

Check that you are using the right username, vehicle ID and passwords in the right fields. I had trouble setting up Send To Car correctly the first time. I'm not at my Mac right now, but I remember that I had one of the files completed incorrectly.

....,,,,..,,.. · 09-01-2015, 01:19 AM

As mentioned it's your Connected drive User Name (likely different to your email) and password.

Although tbh, I have been using the BMW Remote App and get pretty much every place and can drop pins.

Mattt1 · 09-01-2015, 02:11 AM

I've noticed this, it did work and now it doesn't.

simon. · 09-01-2015, 02:29 AM

Quote:

Originally Posted by Brigand

I have been using the BMW Remote App and get pretty much every place and can drop pins.

This is what I use, much easier & I always have my phone handy so haven't bothered with google maps.

allachie9 · 09-01-2015, 02:50 AM

Quote:

Originally Posted by Brigand

As mentioned it's your Connected drive User Name (likely different to your email) and password.

Although tbh, I have been using the BMW Remote App and get pretty much every place and can drop pins.

+1

But if you are at home and planning a long, or complicated route, using BMW Routes on your desktop or laptop works very well. For me anyway

https://www.bmw-routes.com/uk/en/login.jsp

Occean · 09-01-2015, 05:31 AM

It's working for me....just - sometimes taking 24hrs to reach the car.

Such a shame as its a great service.

dangerous_al · 09-01-2015, 11:38 AM

BMW Remote app on my phone works perfectly, which TBH looks like Google maps anyway, just annoying that I can't send from my laptop. I have emailed Connected Drive support, lets see what they say. BMW is supposed to support send to car from Google maps

Watsey · 09-01-2015, 03:58 PM

Connected Drive and Google Maps are compatible, and in my experience they work very well, but clearly there's a problem somewhere in your setup.

The car must be fitted with the Professional or Business Navigation System with Bluetooth, with BMW Online and ConnectedDrive options.

This article may help you setup/check your config in Google Maps :

https://support.google.com/maps/answer/3500417?hl=en

In Google Maps Send to Car setup the following fields need to contain the correct information :

Manufacturer : no prizes for getting this right :-)
Account or Device ID : your CD user name
Name : car registration number

That should sort the problem.

Beancounter_74 · 09-01-2015, 04:03 PM

Will give this a try, haven't used it yet

dangerous_al · 09-02-2015, 08:30 AM

I had it set up like that apart from the name, I hadn't used the registration, so I have tried that, but made no difference. Address sent via BMW remote get to teh car fine, via Google Maps, nothing

Quote:

Originally Posted by Watsey

Connected Drive and Google Maps are compatible, and in my experience they work very well, but clearly there's a problem somewhere in your setup.

The car must be fitted with the Professional or Business Navigation System with Bluetooth, with BMW Online and ConnectedDrive options.

This article may help you setup/check your config in Google Maps :

https://support.google.com/maps/answer/3500417?hl=en

In Google Maps Send to Car setup the following fields need to contain the correct information :

Manufacturer : no prizes for getting this right :-)
Account or Device ID : your CD user name
Name : car registration number

That should sort the problem.

dopper99 · 09-02-2015, 08:34 AM

Quote:

Originally Posted by dangerous_al

I had it set up like that apart from the name, I hadn't used the registration, so I have tried that, but made no difference. Address sent via BMW remote get to teh car fine, via Google Maps, nothing

Cant you ring them up?

http://www.bmw.co.uk/en_GB/topics/ow...formation.html

The BMW ConnectedDrive Hotline is available on: +44 (0) 800 561 0555 from Monday to Sunday, 9:00 – 18:00.

dangerous_al · 09-04-2015, 03:17 AM

Had a reply back from BMW Connected services, looks like there is a technical issue

Thanks for your email about Google send to car.

Please forgive my delay in replying. It appears that there might be an issue with this service and our technical team are currently investigating this. I’m sorry for any inconvenience this may cause and I trust normal service will be resumed as soon as possible.

If there’s anything else I can help with in the meantime, please get in touch

08-31-2015, 01:04 PM	#1
dangerous_al Major 405 Rep 1,034 Posts Drives: X3 M40i G01 2020 Join Date: Apr 2009 Location: Bristol England iTrader: (0)	Problem with Google maps send to car I have tried to get send an address to the car several times from Google maps but it hasn't worked and I don't know if I am doing something wrong. I have set up Google with my car using the email address that I am registered with for Connected services. I get a confirmation from Google that the address has been sent, but I don't receive the message in the car. Am I missing something?
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08-31-2015, 06:41 PM	#2
Watsey Major General 6407 Rep 8,495 Posts Drives: F31 330D sDrive M Sport Join Date: Jun 2015 Location: On sabbatical. iTrader: (1)	Check that you are using the right username, vehicle ID and passwords in the right fields. I had trouble setting up Send To Car correctly the first time. I'm not at my Mac right now, but I remember that I had one of the files completed incorrectly. __________________ Current : F31 330sD, remapped, Ohlins Road & Track, Millway camber plates, Quaife LSD, Stoptech brakes + Pagid RSL1 pads all round, Weichers front strut brace, Eibach front & rear anti-roll bars, Michelin MP4S.
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09-01-2015, 01:19 AM	#3
....,,,,..,,.. General 6733 Rep 20,651 Posts Drives: xxxx Join Date: Dec 2013 Location: xxxx iTrader: (0)	As mentioned it's your Connected drive User Name (likely different to your email) and password. Although tbh, I have been using the BMW Remote App and get pretty much every place and can drop pins.
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09-01-2015, 02:11 AM	#4
Mattt1 Lieutenant 81 Rep 568 Posts Drives: 335d xDrive Join Date: Jan 2014 Location: Lincs iTrader: (0)	I've noticed this, it did work and now it doesn't.
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09-01-2015, 05:31 AM	#7
Occean Private First Class 24 Rep 199 Posts Drives: 1 series Join Date: Nov 2011 Location: London iTrader: (0)	It's working for me....just - sometimes taking 24hrs to reach the car. Such a shame as its a great service.
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09-01-2015, 11:38 AM	#8
dangerous_al Major 405 Rep 1,034 Posts Drives: X3 M40i G01 2020 Join Date: Apr 2009 Location: Bristol England iTrader: (0)	BMW Remote app on my phone works perfectly, which TBH looks like Google maps anyway, just annoying that I can't send from my laptop. I have emailed Connected Drive support, lets see what they say. BMW is supposed to support send to car from Google maps
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09-01-2015, 03:58 PM	#9
Watsey Major General 6407 Rep 8,495 Posts Drives: F31 330D sDrive M Sport Join Date: Jun 2015 Location: On sabbatical. iTrader: (1)	Connected Drive and Google Maps are compatible, and in my experience they work very well, but clearly there's a problem somewhere in your setup. The car must be fitted with the Professional or Business Navigation System with Bluetooth, with BMW Online and ConnectedDrive options. This article may help you setup/check your config in Google Maps : https://support.google.com/maps/answer/3500417?hl=en In Google Maps Send to Car setup the following fields need to contain the correct information : Manufacturer : no prizes for getting this right :-) Account or Device ID : your CD user name Name : car registration number That should sort the problem. __________________ Current : F31 330sD, remapped, Ohlins Road & Track, Millway camber plates, Quaife LSD, Stoptech brakes + Pagid RSL1 pads all round, Weichers front strut brace, Eibach front & rear anti-roll bars, Michelin MP4S.
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09-01-2015, 04:03 PM	#10
Beancounter_74 Colonel 602 Rep 2,246 Posts Drives: M140i F20, 449i F33 Join Date: Sep 2013 Location: Essex iTrader: (0)	Will give this a try, haven't used it yet
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09-04-2015, 03:17 AM	#13
dangerous_al Major 405 Rep 1,034 Posts Drives: X3 M40i G01 2020 Join Date: Apr 2009 Location: Bristol England iTrader: (0)	Had a reply back from BMW Connected services, looks like there is a technical issue Thanks for your email about Google send to car. Please forgive my delay in replying. It appears that there might be an issue with this service and our technical team are currently investigating this. I’m sorry for any inconvenience this may cause and I trust normal service will be resumed as soon as possible. If there’s anything else I can help with in the meantime, please get in touch
	Appreciate 0 Quote