Cant' end calls

Bill97z · 04-12-2017, 06:51 AM

Sometimes when I enter my car and the phone connects to bluetooth, or if I use the voice to text button on my iphone, the car shows that I am on a call with my own phone number and there is no way to end the call. I usually have to dial a number and then hang up to get the car to recognize the ended call. Any thoughts?

x5mannn · 04-14-2017, 07:01 AM

I have the same problem
Would be nice to have a resolution
I have had the whole system reset all the time and rebooting itself problems
The dealer just did a software update ;the actual note is "programmed the vehicle for the outdated I level " whatever that means
Hopefully that fixes it

Daftasabrush · 04-14-2017, 12:33 PM

The issue is an app on your phone holding a 'call' open, not the car. The car thinks there's a call because something running on the phone is telling the car there's a call active but it can't end it because it's not actually a call. Go through the running apps on your phone and end ones like skype or any other VOIP/calling type apps.

Spyder3 · 04-14-2017, 02:12 PM

I have encountered this as well. Restarting my phone makes the problem go away for a while (several weeks). Somewhat annoying. Have not been able to locate a better solution after several Internet searches.

I find if I disable Bluetooth on the phone, the call is released. But as soon as I re-enable Bluetooth, the call picks up again.

I am running an up-to-date CIC system in a 2013 F30. My phone is iPhone 6 Plus with latest updates.

Daftasabrush · 04-15-2017, 05:34 AM

Quote:

Originally Posted by Spyder3

I have encountered this as well. Restarting my phone makes the problem go away for a while (several weeks). Somewhat annoying. Have not been able to locate a better solution after several Internet searches.

I find if I disable Bluetooth on the phone, the call is released. But as soon as I re-enable Bluetooth, the call picks up again.

I am running an up-to-date CIC system in a 2013 F30. My phone is iPhone 6 Plus with latest updates.

Exactly, you need to find the app that's running that's causing it. On my phone it's the O2 Tu app (UK mobile phone provider's app).

04-12-2017, 06:51 AM	#1
Bill97z Private 22 Rep 69 Posts Drives: 2013 328 xDrive Join Date: Sep 2009 Location: NJ iTrader: (0)	Cant' end calls Sometimes when I enter my car and the phone connects to bluetooth, or if I use the voice to text button on my iphone, the car shows that I am on a call with my own phone number and there is no way to end the call. I usually have to dial a number and then hang up to get the car to recognize the ended call. Any thoughts?
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04-14-2017, 07:01 AM	#2
x5mannn Second Lieutenant 105 Rep 223 Posts Drives: 2010 X5 4.8 Join Date: Oct 2012 Location: Boston iTrader: (0)	I have the same problem Would be nice to have a resolution I have had the whole system reset all the time and rebooting itself problems The dealer just did a software update ;the actual note is "programmed the vehicle for the outdated I level " whatever that means Hopefully that fixes it
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04-14-2017, 12:33 PM	#3
Daftasabrush Fool 1857 Rep 3,542 Posts Drives: F31 340i Join Date: Jul 2014 Location: England iTrader: (0)	The issue is an app on your phone holding a 'call' open, not the car. The car thinks there's a call because something running on the phone is telling the car there's a call active but it can't end it because it's not actually a call. Go through the running apps on your phone and end ones like skype or any other VOIP/calling type apps.
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04-14-2017, 02:12 PM	#4
Spyder3 Private 65 Rep 76 Posts Drives: 2018 540i xDrive M Sport Join Date: Jul 2016 Location: Denver, CO iTrader: (0)	I have encountered this as well. Restarting my phone makes the problem go away for a while (several weeks). Somewhat annoying. Have not been able to locate a better solution after several Internet searches. I find if I disable Bluetooth on the phone, the call is released. But as soon as I re-enable Bluetooth, the call picks up again. I am running an up-to-date CIC system in a 2013 F30. My phone is iPhone 6 Plus with latest updates.
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