BMW service partner

F31-340i · 07-21-2017, 02:46 PM

Can you set up your local dealer to be informed when the car needs a service and do it online?

Seems frustrating that of all the pointless things connected drive can do, the one thing that would be useful is to book itself in for a service - or at least tell a dealer it is due, tell it what is needed, and have an email exchange with the car with an offer - book in on this date and it'll cost £x.

Too much to ask?

How can I link my dealer to my connected account - can't see a way to do it!

Cheers

A15X · 07-21-2017, 05:12 PM

Hi ajd,

I set this up with my dealer when my car went in for some warranty work, had to sign a form to consent to them calling me when my car requires any service items.

Hope this helps!

philiper1 · 07-22-2017, 03:33 AM

Quote:

Originally Posted by A15X

Hi ajd,

I set this up with my dealer when my car went in for some warranty work, had to sign a form to consent to them calling me when my car requires any service items.

Hope this helps!

Exactly this, got the form by dealer via email, completed, scanned and emailed back to them

dbramley · 07-22-2017, 04:33 AM

I did that too but then never heard a thing come service time...

SW6Steve · 07-22-2017, 05:23 AM

Well, I didn't sign up for anything, local dealer rang me telling me it was due. Even told me the mileage till next service. How do they know that?
I have a service pack, so maybe that makes a difference!

Rukka · 07-22-2017, 06:33 AM

Go into settings in the idrive and into vehicle information. Go to where is shows your service items (oil service, brakes, etc) and then toggle the idrive to the right. You can change the Service Partner garage from in there.

It will also add an entry in your phone book with your chosen dealer as the first item.

If your car then needs a service or repair, it will contact your chosen dealer

Hope that helps.

BigBanana · 07-22-2017, 10:22 AM

Or just had a remap.

chenry · 07-22-2017, 10:46 AM

Quote:

Originally Posted by BigBanana

Or just had a remap.

I remember when my 2004 545 first did this kinda surprised me...quite the novelty almost 14 years ago

wotnot · 07-22-2017, 01:00 PM

Isn't there an option on Idrive that lets you submit a service request or informs bmw teleservices automatically that service is due on the vehicle?!

Still receive phone calls from bm teleservices re service due on previous F30.

07-21-2017, 02:46 PM	#1
F31-340i Colonel 156 Rep 2,475 Posts Drives: BMW 340i Touring Join Date: Apr 2007 Location: ... iTrader: (1)	BMW service partner - how to set up for car? Can you set up your local dealer to be informed when the car needs a service and do it online? Seems frustrating that of all the pointless things connected drive can do, the one thing that would be useful is to book itself in for a service - or at least tell a dealer it is due, tell it what is needed, and have an email exchange with the car with an offer - book in on this date and it'll cost £x. Too much to ask? How can I link my dealer to my connected account - can't see a way to do it! Cheers __________________ 340i F31
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07-21-2017, 05:12 PM	#2
A15X Lieutenant 126 Rep 458 Posts Drives: BMW 430d M sport Convertible Join Date: Jul 2017 Location: Hertfordshire UK iTrader: (0)	Hi ajd, I set this up with my dealer when my car went in for some warranty work, had to sign a form to consent to them calling me when my car requires any service items. Hope this helps!
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07-22-2017, 04:33 AM	#4
dbramley 320d M-Sport 88 Rep 335 Posts Drives: BMW 320si Join Date: Apr 2008 Location: Hartlepool, UK iTrader: (0)	I did that too but then never heard a thing come service time...
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07-22-2017, 05:23 AM	#5
SW6Steve Lieutenant 94 Rep 431 Posts Drives: F30 330d Join Date: Dec 2016 Location: Southeast iTrader: (0)	Well, I didn't sign up for anything, local dealer rang me telling me it was due. Even told me the mileage till next service. How do they know that? I have a service pack, so maybe that makes a difference!
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07-22-2017, 06:33 AM	#6
Rukka Brigadier General 2647 Rep 3,664 Posts Drives: M4 Comp Join Date: Jul 2015 Location: Cheshire (UK) iTrader: (0)	Go into settings in the idrive and into vehicle information. Go to where is shows your service items (oil service, brakes, etc) and then toggle the idrive to the right. You can change the Service Partner garage from in there. It will also add an entry in your phone book with your chosen dealer as the first item. If your car then needs a service or repair, it will contact your chosen dealer Hope that helps. __________________ Current: M4 G82 Past: C43, X4 M40i, TTS, M4 CP, 440i, 435d, M235i, 220d, F30, E90, E87
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07-22-2017, 10:22 AM	#7
BigBanana Lieutenant 81 Rep 427 Posts Drives: Beemer F30 335D Join Date: Jul 2007 Location: Staffordshire iTrader: (0)	Or just had a remap.
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07-22-2017, 01:00 PM	#9
wotnot Private 11 Rep 68 Posts Drives: F30 Sport Join Date: Aug 2013 Location: London iTrader: (0)	Isn't there an option on Idrive that lets you submit a service request or informs bmw teleservices automatically that service is due on the vehicle?! Still receive phone calls from bm teleservices re service due on previous F30.
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