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      06-11-2015, 12:55 AM   #1
Crashnbrn5
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Poor Excuse for BMWusa.com website

I've been so fed up with the BMW configurator on their website, it's embarrassing to them . I even tried safari, IE, firefox, and chrome.

I know many of you are experiencing problems

How can we get this rectified?

"Build Your Own" should be named "Kill Yourself Now"

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      06-11-2015, 03:52 AM   #2
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Their site doesn't even work correctly on mobile browsers.

Configuration is completely useless.

Any links to their site get redirected to their mobile homepage, and not the link you were trying to get too.

BMW should be embarrassed.
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      06-11-2015, 06:09 AM   #3
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It is pretty frikkin horrible.

At least the weather widget is back.
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      06-11-2015, 07:25 AM   #4
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I see so many car makes that have a horrible configuration website. The other day I was trying to configure a Hyundai and they still use Flash... That thing died years ago and I don't even have it anymore. It's only ever used for ads anymore... And Hyundai.
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      06-11-2015, 07:28 AM   #5
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Audi's site does not work on the iPad. Crazy.
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      06-11-2015, 07:39 AM   #6
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Agreed. The auto manufacturers in general need to hire better people.
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      06-11-2015, 07:58 AM   #7
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BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)
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      06-11-2015, 08:02 AM   #8
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Quote:
Originally Posted by pjhusa View Post
BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)
It works fine when it loads content correctly and in a timely manner.
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      06-11-2015, 08:03 AM   #9
pjhusa
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Quote:
Originally Posted by erroberts1
Quote:
Originally Posted by pjhusa View Post
BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)
It works fine when it loads content correctly and in a timely manner.
That's why I prefer the American BYO compared to the European one (which is more laggy on older devices)
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      06-11-2015, 08:10 AM   #10
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Zero problems here...Chrome is my browser of choice and I've not encountered any problems. Maybe those having problems have slow systems or less-than-optimal internet service. I suspect BMW's website, like many others, was primarily designed to be used on a laptop or other conventional computer, not a smartphone.
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      06-11-2015, 08:48 AM   #11
sygazelle
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The configurator works fine for me. I just built a 5 series in 2 minutes. Yes the photos are a tiny bit slow loading, but its not horrible.

I'm using a Acer laptop with i5 and Firefox as a browser. My internet connection is 40 Mbps as just tested on Ookla.
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      06-11-2015, 09:33 AM   #12
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Most of my issues with the site are cookie-related; choose a particular option once, and it'll be "stuck" in your configuration for months, until you clear your cookies.

If you think that's bad, the VW website didn't even have a configurator for like a year. If you wanted to know what color combinations were available, you had to go to Edmunds or another 3rd party site. VW's grand plan was that you'd go to your local dealer to learn about the products, but that backfired since most VW dealers are staffed by morons that know nothing about the cars.
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      06-11-2015, 09:55 AM   #13
fecurtis
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Never had an issue before on Chrome.
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      06-11-2015, 09:57 AM   #14
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Ive noticed in recent days the configurator for the most part doesnt work. period. In fact it still doesnt work. They rely heavily on cookies which is just retarded in this day.
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      06-11-2015, 10:02 AM   #15
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Works fine for me. I actually prefer the USA configurator over the euro ones which have 10x the number of screens for the same number of options and packages.
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      06-11-2015, 11:00 AM   #16
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Quote:
Originally Posted by KneeDragr View Post
Works fine for me. I actually prefer the USA configurator over the euro ones which have 10x the number of screens for the same number of options and packages.
I'm talking yesterday and last week it has sucked, always been good, especially before they changed up the site

Quote:
Originally Posted by MickAv8r View Post
Ive noticed in recent days the configurator for the most part doesnt work. period. In fact it still doesnt work. They rely heavily on cookies which is just retarded in this day.
Exactly, most recently it SUC8KSSS

Quote:
Originally Posted by bobbydigital View Post
Their site doesn't even work correctly on mobile browsers.


Configuration is completely useless.

Any links to their site get redirected to their mobile homepage, and not the link you were trying to get too.

BMW should be embarrassed.
+1

Quote:
Originally Posted by F32 N55 View Post
It is pretty frikkin horrible.

At least the weather widget is back.
+1

Quote:
Originally Posted by ft1330 View Post
I see so many car makes that have a horrible configuration website. The other day I was trying to configure a Hyundai and they still use Flash... That thing died years ago and I don't even have it anymore. It's only ever used for ads anymore... And Hyundai.
+1

Quote:
Originally Posted by Jbrock22 View Post
Audi's site does not work on the iPad. Crazy.
BS +1

Quote:
Originally Posted by F32Fleet View Post
Agreed. The auto manufacturers in general need to hire better people.
+1

Quote:
Originally Posted by pjhusa View Post
BMWs mobile site is a horrible excuse for a Build Your Own, meanwhile the desktop site, while Teutonic and rather boring in design, works extremely well (though it lacks the appealing animations in the European one)
+1

Quote:
Originally Posted by erroberts1 View Post
It works fine when it loads content correctly and in a timely manner.
not recently though for me

Quote:
Originally Posted by roundel335 View Post
Zero problems here...Chrome is my browser of choice and I've not encountered any problems. Maybe those having problems have slow systems or less-than-optimal internet service. I suspect BMW's website, like many others, was primarily designed to be used on a laptop or other conventional computer, not a smartphone.
We all have awesome setups, we have BMW remember, lol

Quote:
Originally Posted by sygazelle View Post
The configurator works fine for me. I just built a 5 series in 2 minutes. Yes the photos are a tiny bit slow loading, but its not horrible.

I'm using a Acer laptop with i5 and Firefox as a browser. My internet connection is 40 Mbps as just tested on Ookla.
Thanks for the imput

Quote:
Originally Posted by the_phew View Post
Most of my issues with the site are cookie-related; choose a particular option once, and it'll be "stuck" in your configuration for months, until you clear your cookies.

If you think that's bad, the VW website didn't even have a configurator for like a year. If you wanted to know what color combinations were available, you had to go to Edmunds or another 3rd party site. VW's grand plan was that you'd go to your local dealer to learn about the products, but that backfired since most VW dealers are staffed by morons that know nothing about the cars.
+1

Quote:
Originally Posted by fecurtis View Post
Never had an issue before on Chrome.
thanks
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      06-11-2015, 11:11 AM   #17
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....and the weather applet wasn't working for me yesterday
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      06-11-2015, 11:12 AM   #18
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i feel like its pretty straight forward, just it can be very buggy and lag at times.
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      06-11-2015, 11:32 AM   #19
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I'm so annoyed at this. It's forcing me to actually WORK at work. HOW RUDE!
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      06-11-2015, 11:52 AM   #20
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Quote:
Originally Posted by MattTheCarNut View Post
I'm so annoyed at this. It's forcing me to actually WORK at work. HOW RUDE!
no shit!

I was just playing with building an F80. You select an option and lose three others. I'm a UI Engineer in real life, I'd be embarrassed to check this code in, let alone it would NEVER pass QA testing.
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      06-11-2015, 12:02 PM   #21
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Wow you guys are right, I had never had an issue before. In fact, I was just using it couple weeks ago without any problem.

I just tried to configure a few builds, but everything is wacky. Something is wrong and I am sure people are fixing it and maybe someone is losing their job in the process. My CA is also having issue within BMW's system to order my car in correct configuration. So, it's just a matter of time for BMW's IT to sort it out.
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      06-11-2015, 12:07 PM   #22
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it doesn't work for me - when I add one option, it removes or replaces another. And I'm not just talking about the "!" options.
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