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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > Regional Forums > CANADA > Connected Drive and OTA Map update issues in Canada
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      09-18-2017, 01:42 PM   #23
stvding
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Quote:
Originally Posted by canadian33 View Post
Quote:
Originally Posted by sgtwilko View Post
stvding, In a sense, you are doing better than I am. You are at least GETTING updates. Interesting that your region is showing up since canadian33 said that Canada is a single region and would normally not show up (???).

How do you get to that "Version" screen in your pic?

My "Navigation/Settings/Position and software version/Software Version" screen is different so you seem to be on a different menu page (pic attached). Can't find that one on my system.

SgtWilko
You are correct in that the described situation of region not showing is only with ID5 and ID6 vehicles. It was actually a change that was implemented as 99% of people don't take the time, or want to have to select the region. This is why during the first 45 days the vehicle automatically looks at the GPS location and maps this to a region.

In ID4 vehicles the region is still visible and selectable via the iDrive system.
Any idea why I still have 2016 map? Version in the picture attached in previous reply. Thanks
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      09-18-2017, 03:31 PM   #24
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Originally Posted by stvding View Post
Any idea why I still have 2016 map? Version in the picture attached in previous reply. Thanks
Everything is set up correctly for your vehicle in the back end and systems side. So it is just a matter of your vehicle being in the queue for when the update is pushed to it and the vehicle being able to receive the update.

We are also working with the US and Germany to increase the bandwidth of the network for the OTA map updates, as the US is having to same issue and complaints.
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