Problem with BMW Connected Drive

cailean2k · 10-28-2018, 02:45 AM

Hi,

I have just purchased a 320i GT x-Drive 2018 (6 months old) form Motorpoint (Car Supermarket)

I was trying to connect the BMW Connected app from my iPhone

In the app I can see my car (my phone is connected via Bluetooth to car) but when I try to add the Vehicle. I get told that this is not allowed as it is a fleet vehicle.

The error says " This vehicle cannot be registered to your account. No personalised BMW ConnectedDrive Services are available for this fleet vehicle"

So does anyone know the best way to get this sorted. I don't have the V5 thought yet so I cant see the previous registered keepers name.

Thanks

Simon89 · 10-28-2018, 02:53 PM

Just an FYI, with this new EU law regarding GDPR you won’t be able to see the previous owners details anymore on the v5c

10-28-2018, 02:45 AM	#1
cailean2k Registered 0 Rep 1 Posts Drives: 320i GT xDrive 2018 Join Date: Oct 2018 Location: Scotland iTrader: (0)	Problem with BMW Connected Drive Hi, I have just purchased a 320i GT x-Drive 2018 (6 months old) form Motorpoint (Car Supermarket) I was trying to connect the BMW Connected app from my iPhone In the app I can see my car (my phone is connected via Bluetooth to car) but when I try to add the Vehicle. I get told that this is not allowed as it is a fleet vehicle. The error says " This vehicle cannot be registered to your account. No personalised BMW ConnectedDrive Services are available for this fleet vehicle" So does anyone know the best way to get this sorted. I don't have the V5 thought yet so I cant see the previous registered keepers name. Thanks
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10-28-2018, 02:53 PM	#2
Simon89 First Lieutenant 98 Rep 330 Posts Drives: F30 330D XDrive Join Date: Oct 2018 Location: York iTrader: (0)	Just an FYI, with this new EU law regarding GDPR you won’t be able to see the previous owners details anymore on the v5c
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