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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > General F30 Sedan / F32 Coupe / F36 Gran Coupe Forum > Dealer forgot suspension shipping blocks..
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      09-12-2016, 01:41 PM   #1
Bimmerius
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Dealer forgot suspension shipping blocks..

Just picked up a new 2016 F30 saturday, noticed harsh ride and bottoming out very easy..
So just looked and sure enough the suspension blocks are still there.
Dealer I bought from is out of the way.. about an hour..
Thinking do I go local dealer (not sure if they say hey this is pdi go back to selling dealer) or,drive the distance to selling dealer.. thoughts?
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      09-12-2016, 01:44 PM   #2
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It's worth a try going local, but that is definitely a PDI issue.
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      09-12-2016, 02:23 PM   #3
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If I were the local dealer, I would tell you to go back to where you bought it.

OTOH, if the local did it for you (as a favor), he might get your goodwill and future business??
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      09-12-2016, 02:29 PM   #4
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i've read about these things happening few times, and i've noticed it's almost always in NJ.
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      09-12-2016, 02:43 PM   #5
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Quote:
Originally Posted by tuco44 View Post
If I were the local dealer, I would tell you to go back to where you bought it.

OTOH, if the local did it for you (as a favor), he might get your goodwill and future business??
Local dealer is good for service, both wife and I use local one for service but we always buy at another dealerahip that we know the GM there..
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      09-12-2016, 02:44 PM   #6
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Originally Posted by PK2348 View Post
i've read about these things happening few times, and i've noticed it's almost always in NJ.
Jersey rep..
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      09-12-2016, 02:46 PM   #7
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Which Jersey dealership was this?
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      09-12-2016, 03:26 PM   #8
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Just talked to srv dept, they were embarassed..
Theyll remove them tomorrow.
Srvce dept said not to worry no damage would have happened..
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      09-12-2016, 03:32 PM   #9
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Originally Posted by insanecoder View Post
Which Jersey dealership was this?
Howard, Fine and Howard.
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      09-12-2016, 10:11 PM   #10
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Quote:
Originally Posted by Bimmerius View Post
Just picked up a new 2016 F30 saturday, noticed harsh ride and bottoming out very easy..
So just looked and sure enough the suspension blocks are still there.
Dealer I bought from is out of the way.. about an hour..
Thinking do I go local dealer (not sure if they say hey this is pdi go back to selling dealer) or,drive the distance to selling dealer.. thoughts?
Happens every so often. Local dealer should be fine. I bought my car from an out of state board sponsor. Picked it up at the Performance Center and the blocks were left in. My local dealer found them when during the 1st service (almost a year in) I mentioned that something just didn't feel right.
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      09-12-2016, 10:28 PM   #11
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Quote:
Originally Posted by skw View Post
Happens every so often. Local dealer should be fine. I bought my car from an out of state board sponsor. Picked it up at the Performance Center and the blocks were left in. My local dealer found them when during the 1st service (almost a year in) I mentioned that something just didn't feel right.
You drove a year on the shipping blocks............?????
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      09-12-2016, 10:29 PM   #12
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Quote:
Originally Posted by skw View Post
Happens every so often. Local dealer should be fine. I bought my car from an out of state board sponsor. Picked it up at the Performance Center and the blocks were left in. My local dealer found them when during the 1st service (almost a year in) I mentioned that something just didn't feel right.
lol.. 1 year with the shipping blocks in? That has got to be a record.
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      09-13-2016, 12:13 AM   #13
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Same thing happened to mine when I picked it up. I just removed them myself.
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      09-13-2016, 07:09 AM   #14
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Quote:
Originally Posted by tuco44 View Post
If I were the local dealer, I would tell you to go back to where you bought it.

OTOH, if the local did it for you (as a favor), he might get your goodwill and future business??
And then, the OP calls the BMW of NA and raises hell.
That is not the favor, that is a BMW screwup and service any dealer should do.

I live in TX and purchased my car in California. Should I do the oil changes in California?
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      09-13-2016, 07:45 AM   #15
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Get your PDI charge refunded, at the very least.
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      09-13-2016, 08:01 AM   #16
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Quote:
Originally Posted by dr335is View Post
I live in TX and purchased my car in California. Should I do the oil changes in California?
When you take your car into a dealership in Texas for an oil change they'll get paid for it by BMWNA. In this case the selling dealer was already paid for the dealer prep, so if another dealer finishes the job he's doing it gratis, paying his employee who does the job out of his own pocket.
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      09-13-2016, 09:15 AM   #17
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Quote:
Originally Posted by dr335is View Post
And then, the OP calls the BMW of NA and raises hell.
That is not the favor, that is a BMW screwup and service any dealer should do.

I live in TX and purchased my car in California. Should I do the oil changes in California?
No but you should have bought your car in Texas............
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      09-13-2016, 12:45 PM   #18
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Originally Posted by 335BOY View Post
No but you should have bought your car in Texas............
this is silly. seriously.
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      09-13-2016, 04:37 PM   #19
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Quote:
Originally Posted by dr335is View Post
And then, the OP calls the BMW of NA and raises hell.
That is not the favor, that is a BMW screwup and service any dealer should do.

I live in TX and purchased my car in California. Should I do the oil changes in California?
Quote:
Originally Posted by Billfitz View Post
When you take your car into a dealership in Texas for an oil change they'll get paid for it by BMWNA. In this case the selling dealer was already paid for the dealer prep, so if another dealer finishes the job he's doing it gratis, paying his employee who does the job out of his own pocket.
^^ this
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Then and than are different words. Then = Time, Than = Comparison
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      09-13-2016, 04:48 PM   #20
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Quote:
Originally Posted by skw View Post
Happens every so often. Local dealer should be fine. I bought my car from an out of state board sponsor. Picked it up at the Performance Center and the blocks were left in. My local dealer found them when during the 1st service (almost a year in) I mentioned that something just didn't feel right.
you managed to drive with the blocks for a year?!!

your roads must be in real good shape!

I thought my car had no suspension...
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      09-17-2016, 12:53 PM   #21
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Quote:
Originally Posted by tturedraider View Post
^^ this
1) it takes 3.2 minutes to remove those.
2) they can claim that + buffered 60 minutes to BMWNA just like ANY warranty work
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      09-17-2016, 01:26 PM   #22
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How would u id that they're still there?
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