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      08-13-2012, 04:40 PM   #1
f30_Vincent
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Bluetooth Problems During Calls

I'm suffering from a little bit of a problem with my bluetooth for phone calls. Not sure it its with my phone or with the car.

Every time I get in the car my smartphone (Motorola Droid 3 running Android 2.3) automatically connects and I can make and receive calls. However, if I'm on a long phone call (~5 minutes+), the call eventually "drops", or more like the car just got disconnected from the phone as the call is still active if I pick up the handset.

One time that this happened I rebooted the phone, but it didn't reconnect with the car. I had to restart the car and then it reconnected.

Has anyone seen anything like this? I guess I need to take it in for service?
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      08-18-2012, 10:05 AM   #2
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My Android (HTC Incredible) does the same thing in my F30 328i. My wife's iPhone works fine. I do not have enhanced Bluetooth.
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      08-18-2012, 11:20 AM   #3
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Have you tried updating the Bluetooth firmware in the car?

http://www.bmw.com/com/en/owners/nav...gion=&country=

You can do it yourself.
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      08-18-2012, 08:28 PM   #4
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Quote:
Originally Posted by Frogman View Post
Have you tried updating the Bluetooth firmware in the car?

http://www.bmw.com/com/en/owners/nav...gion=&country=

You can do it yourself.
Thanks for the suggestion. I found that my car did not have the update and I applied it. Unfortunatey, my problem was not resolved with the update.
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      08-19-2012, 09:49 PM   #5
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Thanks for the tip. I just installed the software update; I'll report back how it goes, but I'm not too optimistic. I read through the release notes and the smartphone compatibility fixes did not seem to mention anything related to the problem I'm describing. Any official way of reporting a problem like this, other than going through the dealer?
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      08-19-2012, 09:50 PM   #6
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I'll add that like the other person reporting the same issue, I also have a F30 328i without the Enhanced Bluetooth. I've had this phone for over a year and never had issues connecting with my bluetooth headset.
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      08-19-2012, 10:19 PM   #7
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Reading through bmwusa.com's Bluetooth Compatibility page I found a note saying:

Quote:
Software can be updated.
You can improve Bluetooth functionality by updating the software.
I did that, so let's see how this goes tomorrow when I do some driving.
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      08-20-2012, 07:40 PM   #8
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I updated my HTC Incredible to Gingerbread 2.3 and Bluetooth is working fine now on my non enhanced Bluetooth F30 328i.
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      08-25-2012, 09:59 PM   #9
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Well... I am most unhappy to report that my problem has not been solved by the software update. I guess I'll need to take the car in for service, but I'm afraid of not being able to reproduce the problem when I'm there. I also don't see too many other people reporting similar problems, so I'm not sure if the problem may be with my phone instead.

I'll post if I find a solution.
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      08-26-2012, 07:53 AM   #10
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I have an iPhone and no problems, maybe the car wants you to change to the apple team; much nicer phone than an android and you"ll never look back once you join the team
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      08-26-2012, 09:23 AM   #11
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haven't had this problem with my galaxy nexus
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      09-04-2012, 02:43 PM   #12
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I seem to have this problem also. The car disconnects from the phone periodically, whether I'm on the phone or not. I notice it most usually when I am displaying the Messages in BMW Office function - the screen moves from my list of emails/texts to "No Messages" for a few minutes, then refreshes on its own. I also missed a call during one of these periods so it doesn't seem to be only in the Office function.

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      09-04-2012, 09:52 PM   #13
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I've got a Blackberry and no issues with mine. Don't have enhanced Bluetooth. My wife's Droid3 always drops calls, can't connect, or can't answer a call with Bluetooth enabled on the Verizon-provided Bluetooth earbud. May be a Droid issue, not a car issue.
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      09-04-2012, 10:16 PM   #14
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It may be something to do with the phone as others have suggested. I have a Motorola Atrix 4G and haven't had any problems.
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      09-12-2012, 03:19 PM   #15
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I'll say that I have narrowed this down on my side to indeed be a phone issue, nothing apparently wrong with the car (Flashed a new ROM, Maverick 4.5 for any other Droid 3 users, and the problem has disappeared).
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