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      12-10-2012, 02:24 PM   #1
bcl0328
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Our cars are sentient!

I thought it was funny when I got this email...

Dear Mr. ****,

We have recently received a service request from your 2012 BMW 328i Sedan.




My car emailed my dealership asking for an oil change lol.
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      12-10-2012, 02:41 PM   #2
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Quote:
Originally Posted by bcl0328 View Post
I thought it was funny when I got this email...

Dear Mr. ****,

We have recently received a service request from your 2012 BMW 328i Sedan.




My car emailed my dealership asking for an oil change lol.
Love it! Looking forward to see how my service will be handled. It's usually me picking up the phone!
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      12-10-2012, 06:56 PM   #3
sr5959
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Quote:
Originally Posted by bcl0328 View Post
I thought it was funny when I got this email...

Dear Mr. ****,

We have recently received a service request from your 2012 BMW 328i Sedan.




My car emailed my dealership asking for an oil change lol.
Brilliant! Mine should be 'emailing' the dealer soon i am on 13k...
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      12-10-2012, 07:15 PM   #4
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Makes you wonder what else the car knows....
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      12-10-2012, 07:20 PM   #5
CE750Jockey
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Quote:
Originally Posted by schnell13 View Post
Makes you wonder what else the car knows....
Big Brother (Bimmer) is watching.
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      12-10-2012, 07:54 PM   #6
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They programmed it to help your dealer make even more dough
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      12-10-2012, 09:52 PM   #7
Tsuyoi
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Originally Posted by jtuds View Post
They programmed it to help your dealer make even more dough
Don't see how, as all this servicing and maintenance is covered by the 4 year warranty/care package. We're not paying any more to the dealer to get it done.
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      12-10-2012, 10:01 PM   #8
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Dear Mr. ****,

We have recently received word from your 335i Sedan that it is constantly being redlined.
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      12-11-2012, 12:16 AM   #9
utenigma
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Quote:
Originally Posted by NN5`
Dear Mr. ****,

We have recently received word from your 335i Sedan that it is constantly being redlined.
Dear Mr xxxxxx,

Your 335i called and it's complaining that your driving like a grandma. It's been 30,000 miles and it still has the same set of tires. You're doing it wrong.

Sincerely,

BMWNA
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      12-11-2012, 12:42 AM   #10
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Do you need a specific option for this or is this in all models?
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      12-11-2012, 11:06 AM   #11
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Quote:
Originally Posted by 1lyfe View Post
Do you need a specific option for this or is this in all models?
BMW Assist.
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      12-11-2012, 12:35 PM   #12
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Quote:
Originally Posted by schnell13 View Post
Makes you wonder what else the car knows....
When the service dept. takes your key and inserts it into a "reader" it tells them EVERYTHING about how you've been driving. It's totally "Big Brother"
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      12-12-2012, 02:21 AM   #13
c.cash
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Quote:
Originally Posted by Alpine F31 View Post
When the service dept. takes your key and inserts it into a "reader" it tells them EVERYTHING about how you've been driving. It's totally "Big Brother"
I've heard this quite a few times. Anyone know what it looks like on their end -- literally on the screen?

Is it broken down by day, or category (e.g., "number of times over (redline)"), or a bunch of averages... average speed, etc.?

Interesting stuff.
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      12-12-2012, 02:40 AM   #14
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Quote:
Originally Posted by c.cash View Post
I've heard this quite a few times. Anyone know what it looks like on their end -- literally on the screen?

Is it broken down by day, or category (e.g., "number of times over (redline)"), or a bunch of averages... average speed, etc.?

Interesting stuff.
all they have is service history, ownership, error codes, distance travelled, distance since last service, fuel consumption, avg speed and top speed.
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      12-12-2012, 03:58 AM   #15
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I doubt that's all they have. In the past my wife's Mini Cooper S' battery died. I had no idea how that happened, neither my wife did. She drove the car to work, left it at the parking lot and then couldn't start it in the evening.

Dealership's printout told us how that happened with some sequence of events.
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      12-12-2012, 05:05 AM   #16
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There is an interesting article about black boxes in cars.

http://jalopnik.com/5966628/everythi...-your-next-car

"...about 91.6% of cars currently have them."

There is a list of cars, but the list seems to have omitted European car manufactures. However, the article states that the law being proposed, if passed, will mandate that the blackbox info will belong to the vehicle owner. And it can only be accessed if granted permission.

Perhaps the BMW service department has fine print that grants them permission to access all your driving history recordings. Which is fine from a service standpoint, but if they start using it to deny service based on what they see, I would think of that as unethical.
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      12-12-2012, 09:39 AM   #17
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Quote:
Originally Posted by accel View Post
I doubt that's all they have. In the past my wife's Mini Cooper S' battery died. I had no idea how that happened, neither my wife did. She drove the car to work, left it at the parking lot and then couldn't start it in the evening.

Dealership's printout told us how that happened with some sequence of events.
Okay. And???
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      12-12-2012, 10:28 AM   #18
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If they can read it we can read it too. And chances are we can alter it. I will investigate that. I would probably want to lower max speed and some other info I deem could be damaging to my side in an argument with the dealer.

BTW, maybe for the first 4 years maintenance is "free", but after that I doubt the car stops sending e-mail asking to be serviced and this will get old quickly.
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